Jobs in Canada

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Added 4 months ago
JP
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- Full-time
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PAG Direct

General Manager

Richmond Hill, ON, Canada

Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Jul 29, 2026

Original job description

Location: Greater Toronto Area

Employment Type: Full-time, Permanent

Reports to: Executive Vice President

Work Model: On-site

The Opportunity

PAG Direct is seeking an experienced General Manager to lead one of our high-volume Hyundai dealerships in the GTA.

Reporting directly to the Executive Vice President, the General Manager will be accountable for the dealership’s financial performance, customer experience, people development, and day-to-day operations across new and used vehicles, F&I, service, and parts.

We are looking for a complete dealership operator. The ideal candidate will bring high-volume import-dealership experience, strong financial discipline, and a proven ability to build capable teams.

Key Responsibilities

Dealership Leadership

Assume full accountability for the dealership’s P&L, budget, forecast, expenses, DOP and NOP
Recruit, coach and develop the management team while building succession plans and promoting talent from within
Maintain a strong relationship with Hyundai Canada and lead the dealership’s progress toward achieving the Hyundai President’s Award
Lead customer experience, reputation management and a culture of accountability, collaboration, ethical conduct and continuous improvement

Variable Operations - Sales

Lead new and used vehicle performance, including volume, market share, gross profit and inventory management
Drive a lease-focused sales strategy centred on renewals, pull-ahead opportunities, customer retention and repeat business through CRM utilization
Manage used vehicle acquisition, appraisals, pricing, reconditioning, aging and inventory turn
Oversee F&I performance, lender relationships, product penetration, funding, chargebacks and regulatory compliance

Fixed Operations - Aftersales

Lead service and parts performance with a focus on customer retention, profitability and operational efficiency
Monitor labour sales, technician productivity, effective labour rate, parts gross profit and service absorption
Strengthen collaboration between sales, service and parts to support lease retention, trade opportunities and customer lifetime value
Ensure strong warranty administration, repair quality and compliance with manufacturer standards

Training and Development

Ensure managers and employees complete all required Hyundai OEM product, process, compliance and certification training
Establish cross-functional training between sales, F&I, service, parts, BDC and administration
Develop department-specific training plans based on performance gaps, business priorities and employee development needs
Build a culture of continuous learning through coaching, succession planning and internal career development

Qualifications

Minimum five years of successful automotive dealership General Manager experience, or equivalent senior dealership leadership experience
Proven experience in a high-volume import-brand dealership is strongly preferred
Strong knowledge of dealership financial statements, budgeting, forecasting and full P&L management
Demonstrated experience across new vehicles, leasing, used vehicles, F&I, service and parts
Strong understanding of used vehicle aging, inventory turn, appraisal and reconditioning
Experience leading and developing department managers and large teams
Strong OEM relationship-management experience
Knowledge of the Ontario automotive retail and regulatory environment, valid OMVIC registration
Hyundai, Tekion, DealerTrack and vAuto experience are considered assets

What We Offer

Competitive executive compensation, including base salary and performance-based incentive compensation
Comprehensive benefits and Employee Assistance Program
Direct access to executive leadership
Manufacturer training and professional-development opportunities
Modern dealership technology and operating tools
The opportunity to lead and develop a high-volume Hyundai dealership

Apply

Qualified candidates are invited to submit a résumé outlining their dealership leadership experience, financial responsibilities, team size and measurable results.

Applications will be treated confidentially. Upon request, PAG Direct will provide reasonable accommodations for persons with disabilities to support candidates' participation in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

We offer competitive compensation and benefits, management support, great team atmosphere, and training programs. If the above meets your qualifications and interests, please send your resume and a cover letter in confidence to careers@pagdirect.com. We thank all interested candidates; however, only those being considered will be contacted.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The General Manager is responsible for the dealership's overall financial performance, including P&L management, budgeting, and operational efficiency across sales, service, and parts departments. They will also lead, recruit, and develop management teams while maintaining strong relationships with the manufacturer and ensuring high customer satisfaction.

Requirements

Candidates must have a minimum of five years of successful automotive dealership General Manager or senior leadership experience, preferably in a high-volume import-brand environment. A strong understanding of dealership financial statements, inventory management, and the Ontario automotive regulatory environment is required.

Skills

P&L management
Financial forecasting
Team leadership
Inventory management
Sales strategy
F&I management
Aftersales operations
OEM relationship management
Budgeting
Succession planning
Regulatory compliance
Performance coaching
Market share growth
CRM utilization

Benefits

Competitive executive compensation
Performance-based incentive compensation
Comprehensive benefits
Employee Assistance Program
Professional development opportunities
Manufacturer training

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Automotive
Dealership
P&L
Hyundai
Sales
Aftersales
F&I
Inventory management
Budgeting
Forecasting
OMVIC
Tekion
DealerTrack
vAuto
CRM
Leadership
Operations
Customer retention
Market share
Warranty administration
Recruitment
Succession planning
Compliance
Import-brand
High-volume
Performance management
Business development
Leasing
Appraisals

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Work requirements

Jobs in Canada