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PagerDuty

Principal Product Manager - Platform Security

Toronto, ON, Canada

Pay: The base salary range for this position in the US is 180,000 - 303,600 USD.
Posting language: English
Posted: Sep 22, 2026

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Original job description

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

About the Role

PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform. This role sits within our Product Development organization and reports to the Sr Director of Product, Platform & Partners.

This is a senior individual contributor role. You'll bring the same rigor to security that a great PM brings to a product: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust. This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time.

The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment. You've owned security architecture decisions end-to-end, built security infrastructure, and have the credibility to influence both product roadmaps and engineering practices without formal authority.

What You'll Own

Product & Platform Security

Define and evolve PagerDuty's platform identity and security architecture - trust boundaries, authentication and authorization models, and secrets management frameworks
Admin experience and admin console for enterprise and security administrators
Build and maintain a security review process so product teams bring security into roadmap decisions early, not as an afterthought
Own the security platform roadmap
Provide security and secure-design leadership to other product teams across the portfolio

What You'll Build

This role owns a portfolio of platform security surfaces that includes:

Identity & Permissions platform - the authentication and authorization foundation for both human users and AI agents, spanning roles, scopes, and delegated access as agentic workflows become first-class actors on the platform
Security products - customer-facing capabilities such as IP Allow list and SCIM, extending the set of controls enterprise customers need to adopt PagerDuty at scale
Admin experience - the tooling administrators use to configure, audit, and govern their PagerDuty environment, with opportunity to improve clarity and self-service
Partner security and governance - the shared services, primitives, and audit surfaces that every partner team builds on
Partner with executive leadership to align security strategy with company-level trust and resilience targets

The opportunity is to bring these surfaces together into a coherent platform so security decisions and actions happen faster, customers can govern their own environments with confidence, and product teams have primitives they trust and actively build on.

Basic Qualifications

10+ years in B2B SaaS in roles spanning product management, security engineering, and/or platform security
Demonstrated experience owning security architecture and risk tiering decisions - not just supporting them
Track record of running security programs and measuring risk reduction impact
Strong cross-functional credibility with Engineering, Legal, Product, and Go-To-Market leadership
Experience managing security change in the field - migrations, re-architecture, new authentication and authorization models - with the communication skills to bring stakeholders along
Ability to mentor other product managers and raise the security bar across a product organization without direct reports

Preferred Qualifications

Experience at a company during transition to zero-trust or hardened multi-tenant isolation architecture
Familiarity with security infrastructure (IAM, secrets management, vulnerability and posture tooling)
Familiarity with B2B SaaS compliance frameworks, customer security review processes, and audit considerations

Compensation

The base salary range for this position in the US is 180,000 - 303,600 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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More about this job

Responsibilities

Own the strategy and execution for securing, hardening, and defending the PagerDuty Operations Cloud platform. Act as the connective tissue between Product, Engineering, IT, and Legal to translate security strategy into engineering execution.

Requirements

Requires 10+ years of experience in B2B SaaS spanning product management and security engineering. Must demonstrate a track record of owning security architecture, risk tiering, and influencing cross-functional teams.

Skills

Product management
Security engineering
Platform security
Threat modeling
Risk tiering
Identity and access management
Security architecture
B2B SaaS
Strategic planning
Cross-functional leadership
Stakeholder management
Compliance frameworks
Zero-trust architecture
Secrets management
Vulnerability management

Benefits

Competitive salary
Flexible work arrangements
Company equity
Employee stock purchase program
Retirement or pension plan
Generous paid vacation time
Paid holidays
Sick leave
Dutonian wellness days
Hibernationduty
Paid parental leave
Paid volunteer time off
Company-wide hack weeks
Mental wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Platform Security
B2B SaaS
Operations Cloud
AI-first
Threat Modeling
Risk Tiering
Identity and Access Management
IAM
Secrets Management
Zero-trust
Multi-tenant isolation
Compliance Frameworks
Security Architecture
SCIM
IP Allow list
Governance
Audit
Digital Operations
Enterprise Security
Product Roadmap
Engineering Practices
Security Infrastructure
Vulnerability Tooling
Posturing Tooling
Security Review
Risk Acceptance
Incident Escalation
Customer Trust
Resilience

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