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Added 17 mins ago
T
Account Manager
Tru
Toronto, ON
- Full-time
Strategic Account Planning: Support and lead Quarterly Business Reviews, account planning sessions, and the development of short- and long-term marketing and technology roadmaps aligned to…
Added 17 mins ago
T
Sr. Project Manager
Tru
Toronto, ON
- Full-time
Lead client and internal project meetings independently.
Added 33 mins ago
Strategic Management Lead
City of Edmonton
AB
At the City of Edmonton a Strategic Management Lead is a key driver of change, helping to shape the future of Edmonton. You will serve as a trusted advisor to senior leadership, developing…
Added 1 hour ago
T
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
At Tru, we are more than just a technology agency - we are strategic partners committed to driving digital transformation for enterprise-level clients. As experts in digital experience…
Added 1 hour ago
T&
Senior Consultant, Infrastructure Cost & Commercial (Senior Estimator/QS)
Turner & Townsend
Toronto, ON
- Full-time
You understand that successful project outcomes require more than accurate estimates; they require strategic thinking, commercial insight, stakeholder engagement, and the ability to…
Added 2 hours ago
R
Director-Global Tax Operations
RBC
Toronto, ON
- Full-time
This is an exciting, high-impact opportunity for people and project-minded leaders.
Added 2 hours ago
UO
Associate Vice-President, International Research
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
In consultation with the faculties, provide advice to the VPRI on emerging challenges and opportunities that can lead to changes in strategic priorities and direction the University takes…
Added 2 hours ago
UO
Lead Coordinator, Academic Affairs
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Postsecondary education in administration, project management, public administration, or a related field, or an equivalent combination of education and work experience.
Added 2 hours ago
D
Senior investigations advisor
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…assist with in-depth case analyses and ongoing monitoring. You lead practitioners on development projects and innovative, complex and large-scale projects and strategic initiatives. You…
Added 2 hours ago
D
Senior Advisor, Operational efficiency
Desjardins
Levis, QC · Montreal, QC
- Full-time
…organizational structures to boost operational efficiency. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives require extensive…
Added 2 hours ago
D
Senior Advisor, Actuarial analysis and statistics
Desjardins
Levis, QC · Montreal, QC
- Full-time
…opportunities for the organization’s actuarial initiatives. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors. You…
Added 2 hours ago
ML
Industrial Engineering Specialist - Contract
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Contract
…working on exciting opportunities to support medium / long-term strategic initiatives within Maple Leaf Foods. You will be partnered with a variety of stakeholders across an expansive…
Added 2 hours ago
CO
Coordinator, Marketing (Performing Arts)
City of Brampton
Brampton, ON
- Full-time
…portfolio, including The Rose Theatre. The successful candidate will lead the planning and execution of innovative, audience-driven marketing campaigns to increase ticket sales, grow…
Added 2 hours ago
Senior Manager Real Estate, Project Delivery
Hydro One Networks Inc
Markham, ON
…of all aspects of the outsourcing governance and outsourcer project approval functions including the preparation and presentation of reporting to the contract governance boards and…
Added 2 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Strategic planning: Develop project objectives, timelines, and operational strategies, coordinate strategic planning and monitor progress toward project milestones.
Added 2 hours ago
WW
Corporate Director, GIS Services
Wood West & Associates Inc.
Vancouver, BC
- Full-time
We are seeking an experienced GIS Director to lead and expand GIS capabilities across North America. This senior leadership opportunity is ideal for a strategic and technically strong…
Added 3 hours ago
Gestionnaire Sénior, SSE
Aecon
Montreal, QC
Integrity. We lead by example, with humility and courage.
Added 4 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 4 hours ago
U
Associate Manager - Community Team (Assassin's Creed)
Ubisoft
Montreal, QC
- Full-time
Support the Portfolio Lead in the daily management and operations of the Community team on an assigned portfolio of games. Provide recommendations on process and performance improvements,…
Added 4 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 6 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead departmental initiatives focused on continuous quality improvement, patient experience, service innovation, operational efficiency, and system integration.
Added 6 hours ago
UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
A member of the Dean’s office staff team, the Research Support Team Lead is responsible for strengthening the Faculty’s research enterprise by providing strategic coordination, expert…
Added 6 hours ago
O
Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
The VP, Client Services and Digital Transformation owns end-to-end accountability for an account or account group: strategic and creative direction, client leadership and growth, and the…
Added 6 hours ago
P
GTM Strategy & Operations Manager
Pakfactory
ON · Markham, Ontario
- Full-time
Deploy practical AI tools for RFQ completeness, historical project lookup, and follow-up prioritization.
Added 7 hours ago
FH
Lead, Clinical Engagement, Meditech Expanse Project
Fraser Health
Surrey, BC
- Full-time
The Lead provides strategic and clinical leadership to clinical planning consistent with the vision and goals of the MEDITECH Expanse (M* Expanse) Program which supports Fraser Health's…

Pakfactory

GTM Strategy & Operations Manager

ON, Canada
Markham, ON, L3R 0E7, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Proven Track Record: 4–8 years of hands-on experience in Revenue Operations, Sales Operations, GTM Strategy, or Commercial Growth Operations.
Posting language: English
Posted: Oct 30, 2026

Original job description

About PakFactory PakFactory has spent over a decade as a design-led custom packaging partner to North American brands across apparel, beauty, food and beverage, and beyond. We're now at a genuine inflection point: transforming from a service business into a technology-powered platform. That means rebuilding our website, launching customer and vendor portals, and shipping AI products that change how packaging gets quoted, designed, and delivered.

The Mission We're looking for a Revenue Strategy & Operations Manager to architect and run the commercial engine behind our sales and operations teams. Reporting directly to the CEO and working in close daily partnership with the Sales Manager, you will serve as the commercial builder who turns revenue goals into reliable systems, repeatable processes, and actionable data.

This is a hands-on, individual contributor builder role. You will not sit in a silo writing high-level slide decks; you will personally audit RFQ-to-order bottlenecks, configure CRM workflows, pilot our enterprise go-to-market motion, and deploy practical AI automations that help our sales team close higher-margin business faster.

Position Details

Job Type: Full-time, Permanent
Work Location: On-site at our office in Markham, ON
Target Salary Range: [$70,000 – $90,000 base + performance bonus package]

What You’ll Build & Own

Enterprise GTM & Expansion Strategy

Define our enterprise ICPs, tiering models, buyer personas, and account-based sales motions.
Map the end-to-end enterprise journey from qualification and sampling to procurement and onboarding.
Run live target-account pilots with the Sales Manager to validate playbooks on real enterprise deals.
Propose future sales team structures, capacity models, and incentive frameworks.

Sales Process & RFQ Velocity

Optimize the lead-to-order workflow
Eliminate operational handoff bottlenecks to drastically reduce quote turnaround times.
Establish stage exit criteria and qualification standards so reps focus on high-margin opportunities.

AI, Automation & CRM Architecture

Own CRM configuration, pipeline stages, automated workflows, and data hygiene.
Deploy practical AI tools for RFQ completeness, historical project lookup, and follow-up prioritization.
Maintain human-in-the-loop approvals for pricing and materials while driving daily user adoption.

Commercial Economics & Margin Discipline

Analyze win/loss rates, contribution margin, and profitability by customer, channel, and packaging category.
Partner with Finance and Operations to enforce discount discipline and curb low-margin, high-friction jobs.
Build an evidence-based forecasting model to replace subjective pipeline guesses.

Cross-Functional Enablement & Account Expansion

Partner with cross departments to roll out process and tool changes smoothly.
Author clear, concise playbooks, train frontline teams, and measure user adoption across all rollouts.
Solicit ongoing frontline feedback to iterate and improve workflows without creating unnecessary bureaucracy.
Build data-backed business cases for future sales team structures, capacity planning, and compensation models for leadership approval.

Who You Are

Proven Track Record: 4–8 years of hands-on experience in Revenue Operations, Sales Operations, GTM Strategy, or Commercial Growth Operations.
Builder Mindset: Demonstrated experience personally configuring CRM workflows, building forecasting models, and shipping process improvements that frontline teams actually adopt.
Complex B2B Familiarity: Direct experience with complex B2B sales cycles involving custom specifications, multi-stakeholder decisions, or physical operations (experience in custom packaging, manufacturing, print, supply chain, or tech-enabled services is an asset).
Analytical & Margin-Focused: Highly analytical with deep proficiency in Excel/Google Sheets, pipeline modeling, and CRM configuration; comfortable analyzing contribution margins and unit economics, not just top-line volume. (SQL or BI dashboarding experience is a plus).
Applied AI & Automation Literacy: Genuine curiosity and hands-on familiarity with modern AI workflow tools, automation platforms (e.g., Make, Zapier, or native CRM logic), and prompt-assisted operational agents.
Pragmatic Collaborator: Exceptional communication and empathy for frontline sellers; able to translate executive strategic goals into pragmatic daily workflows without getting lost in theoretical slide decks.

Why PakFactory

Join us as we evolve from a proven custom packaging partner into a scalable, technology-driven platform. Your work directly shapes our future systems, products, and customer experience.
We value a hands-on, bias-to-action culture. You’ll have the ownership and trust to test new ideas, solve real problems, and see the immediate results of your contributions without corporate bureaucracy.
Work alongside passionate problem-solvers across design, sales, operations, and technology who take pride in delivering exceptional work.

Benefits & Work Conditions

Extended Health, Dental, and Vision care
Paid time off (PTO) and statutory holiday pay
On-site parking
Legal Eligibility: Must be legally authorized to work in Canada.

Accessibility, Inclusion & AI Transparency

PakFactory is an equal opportunity employer committed to diversity, equity, and inclusion. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please contact HR@pakfactory.com.

Apply About employer

More about this job

Responsibilities

The manager will architect and run the commercial engine by turning revenue goals into reliable systems and repeatable processes. They will personally audit RFQ-to-order bottlenecks, configure CRM workflows, and deploy AI automations to improve sales efficiency.

Requirements

Candidates must have 4–8 years of experience in Revenue Operations, Sales Operations, or GTM Strategy with a strong builder mindset. Proficiency in CRM configuration, pipeline modeling, and analytical tools like Excel is required, along with familiarity with complex B2B sales cycles.

Skills

Revenue operations
Sales operations
GTM strategy
CRM configuration
Pipeline modeling
Data hygiene
Process optimization
AI automation
Excel
Google sheets
Contribution margin analysis
B2B sales
Forecasting
Cross-functional collaboration
Account-based sales
Project management

Benefits

Extended health care
Dental care
Vision care
Paid time off
Statutory holiday pay
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Revenue Operations
GTM Strategy
Sales Operations
CRM
AI Automation
Pipeline Modeling
RFQ
B2B Sales
Contribution Margin
Data Hygiene
Account-Based Sales
Process Optimization
Forecasting
Make
Zapier
Excel
Google Sheets
Manufacturing
Packaging
Supply Chain
Tech-enabled Services
Business Intelligence
SQL
Capacity Planning
Incentive Frameworks
Lead-to-order
Workflow Automation
Enterprise Sales
Commercial Growth
Performance Bonus

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