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PAL Airlines

Cargo Agent

St. John's, NL, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: The successful candidate must have a minimum of 2 years' experience in customer service and/or warehouse in a fast-paced environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

At PAL Airlines we provide our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast-paced environment, take pride and ownership in what you do and have exceptional Customer Service Skills, then we want you on our team!

PAL Airlines is seeking a part-time Cargo Agent to join our St. John's, NL team.

Duties and Responsibilities:

Accepting and handling cargo
Screening, scanning & sorting cargo.
Warehouse duties
Loading/Unloading aircraft in all weather conditions.
Operate Forklift
Provide internal and external customer support
Perform general office duties as required.
General accounting and completion of daily sales reports.
Other Duties assigned.

Qualifications:

The successful candidate must have a minimum of 2 years' experience in customer service and/or warehouse in a fast-paced environment.
Must possess exceptional customer service skills.
Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills as this position requires on the spot decision making.
Must be able to work independently and in a team environment.
Must be able to obtain a clear Record of Conduct.
Must be able to perform repetitive lifting.
Persons with airline ground/cargo operations experience as well as RAIC (Restricted Area Identity Card) and AVOP (Airside Vehicle Operator Permit) will be given preference.

What we offer:

Comprehensive health benefits including medical, dental, vision, and life insurance
Pension Plan with Employer Matching
Employee Stock Purchase Plan
Personal travel privileges with PAL and interline agreements with multiple airlines
Employee Tuition Assistance Program
Employee and Family Assistance Programs

CLOSING DATE: Applications will be accepted until October 26, 2026

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

#PALAirlines

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More about this job

Responsibilities

Accept, screen, scan, sort, and handle cargo; perform warehouse duties and load and unload aircraft in all weather conditions, including operating a forklift. Provide customer support, complete office and accounting tasks, and prepare daily sales reports.

Requirements

Requires at least two years of customer service and/or warehouse experience in a fast-paced environment, strong customer service, communication, and problem-solving skills, and the ability to work independently and as part of a team. Candidates must be able to obtain a clear Record of Conduct and perform repetitive lifting; airline ground or cargo operations experience, a RAIC, and an AVOP are preferred.

Skills

Customer Service
Cargo Handling
Cargo Screening
Cargo Scanning
Cargo Sorting
Warehouse Operations
Aircraft Loading and Unloading
Forklift Operation
Written Communication
Oral Communication
Problem-Solving
Decision-Making
Teamwork
Independent Work
Repetitive Lifting
General Accounting

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Pension Plan With Employer Matching
Employee Stock Purchase Plan
Personal Travel Privileges
Employee Tuition Assistance Program
Employee and Family Assistance Programs

Visa sponsorship

Not detected in the job text

Keywords

Cargo Agent
Cargo Handling
Cargo Screening
Cargo Scanning
Cargo Sorting
Warehouse Operations
Aircraft Loading
Aircraft Unloading
Forklift
Customer Support
General Office Duties
General Accounting
Daily Sales Reports
Customer Service
Problem-Solving
Decision-Making
Repetitive Lifting
Record of Conduct
Airline Ground Operations
Cargo Operations
RAIC
Restricted Area Identity Card
AVOP
Airside Vehicle Operator Permit

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