Jobs in Canada

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Added 15 mins ago
GO
Customer Service Representative
Government of New Brunswick
Fredericton, NB
- Full-time
Service New Brunswick is seeking an individual to join the Fredericton team as a Customer Service Representative.
Added 15 mins ago
GO
Customer Service Representative
Government of New Brunswick
Burton, NB
- Full-time
Service New Brunswick is seeking an individual to join the Burton team as a Customer Service Representative.
Added 29 mins ago
HE
Customer Service Sales Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 59 mins ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB
- Full-time
…Working Foreman, you will serve as Convergint's primary on-site representative for the IOL Kearl Service and Maintenance Contract. This role combines field leadership, customer…
Added 59 mins ago
M
Onsite Call Center Representative (Urgent)
MCI
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
We are looking for enthusiastic Call Center Representatives to support inbound and outbound customer service,
Added 1 hour ago
PA
Customer Service Representative
PAL Airlines
St. John's, NL
- Full-time
Job Posting Title Customer Service Representative
Added 1 hour ago
AS
Field Service Representative (FSR) - Trenton
AirPro SAR Services Inc.
Trenton, ON
- Full-time
Added 1 hour ago
PA
Customer Service Representative
PAL Airlines
Wabush, NL
- Full-time
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you…
Added 1 hour ago
TS
Onsite Call Center Representative (Urgent)
The Sydney Call Centre
Sydney, NS
- Other
We are looking for enthusiastic Call Center Representatives to support inbound and outbound customer service, technical s
Added 1 hour ago
MC
Onsite Call Center Representative (Urgent)
MCI Careers
Sydney, NS
- Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 2 hours ago
ME
Credit Representative
McDougall Energy Inc.
Sault Ste. Marie, ON
- Full-time
Added 2 hours ago
ME
Customer Service Representative
McDougall Energy Inc.
Thunder Bay, ON
- Part-time
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, John Street location.
Added 2 hours ago
ME
Customer Service Representative
McDougall Energy Inc.
Thunder Bay, ON
- Part-time
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, Arthur St W location.
Added 2 hours ago
ME
Customer Service Representative Lead Hand
McDougall Energy Inc.
Thunder Bay, ON
- Part-time
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Memorial Ave. Thunder Bay location.
Added 2 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
AB · Edmonton, AB
- Full-time
Added 2 hours ago
GB
Inside Sales Support
Gentek Building Products - Canada
Sudbury, ON
- Full-time
Added 2 hours ago
ME
Customer Service Representative
McDougall Energy Inc.
Strathroy, ON
- Part-time
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Strathroy, Centre Road location.
Added 2 hours ago
GB
Inside Sales/Warehouse Support
Gentek Building Products - Canada
Sudbury, ON
- $24 to $27 CAD / hour
- Full-time
Added 2 hours ago
ME
Customer Service Representative Lead Hand
McDougall Energy Inc.
Burford, ON
- Part-time
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Burford Ontario location.
Added 2 hours ago
GB
Inside Sales Representative
Gentek Building Products - Canada
Kitchener, ON
- $26 to $29 CAD / hour
- Full-time
Added 2 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Burlington, ON
- Full-time
Added 2 hours ago
EJ
Canada Registered Branch Associate
Edward Jones
Port Dover, ON
- Full-time
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Constant, QC · St Constant, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 3 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Venture Media
Calgary, AB
- From $60,000 CAD / year
- Full-time
Added 3 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Venture Media
Vancouver, BC
- From $60,000 CAD / year
- Full-time

PAL Airlines

Customer Service Representative

Wabush, NL, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Experience: The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment.
Posting language: English
Posted: Oct 20, 2026

Original job description

At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people, and take pride and ownership in what you do, then you're the person we are looking for!

PAL Airlines is currently seeking part-time permanent Customer Service Representatives to join our growing team of committed professionals in Wabush, NL.

Duties and Responsibilities:

Assist customers through all phases of their booking, flight check-in, and aircraft boarding and deplaning processes in accordance with our Customer Service policies, company procedures, and safety and regulatory processes.
Responsible for the safe movement of our passengers to and from our aircrafts and to provide any extra assistance when required.
Provide outstanding customer service to our customers.
Working with the PAL Airlines team on developing new Customer Service initiatives and ideas.
Administration duties and reporting in relation to the operations of PAL Airlines scheduled and charter flights.
Work closely with all departments of PAL Airlines to ensure our customers’ experience is an enjoyable one from origin to destination.
Other duties as assigned.

Qualifications:

The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment.
The ability to fluently speak both English and French would be considered an asset.
Must possess exceptional customer service skills.
Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills, as this position requires on the spot decision making.
Must be able to work independently and in a team environment.
Must be flexible to work all shifts and adapt to fluctuations in shift times due to operational and/or unforeseen circumstances.

What We Offer:

Great work/life balance.
Personal travel privileges with PAL and interline agreements with multiple airlines.
Comprehensive health benefits including medical, dental, vision, and life insurance.
Pension Plan with Employer Matching.
Employee Stock Purchase Plan.
Employee Tuition Assistance Program.
Employee and Family Assistance Programs.
Opportunities for growth and development within PAL.

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

#PALAirlines

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More about this job

Responsibilities

Assist customers with bookings, check-in, boarding, and deplaning while ensuring passenger safety and providing outstanding service. Support flight administration and reporting, collaborate across departments, and contribute to customer service initiatives.

Requirements

At least one year of customer service experience in a fast-paced environment is required, along with strong communication, problem-solving, and customer service skills. Candidates must be able to make decisions independently, work well with a team, and adapt to flexible shifts; fluency in English and French is an asset.

Skills

Customer Service
Booking Assistance
Flight Check-In
Aircraft Boarding and Deplaning
Passenger Safety
Problem-Solving
Written Communication
Oral Communication
On-the-Spot Decision-Making
Teamwork
Independent Work
Flexibility
Administrative Duties
Operational Reporting

Benefits

Personal Travel Privileges
Interline Travel Agreements
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Pension Plan With Employer Matching
Employee Stock Purchase Plan
Employee Tuition Assistance Program
Employee and Family Assistance Programs
Growth and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Airline Operations
Passenger Assistance
Booking
Flight Check-In
Aircraft Boarding
Deplaning
Passenger Safety
Safety Procedures
Regulatory Processes
Scheduled Flights
Charter Flights
Customer Service Policies
Administrative Duties
Operational Reporting
Problem-Solving
Decision-Making
Written Communication
Oral Communication
Teamwork
Shift Flexibility
English
French

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