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Added 14 mins ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event…
Added 28 mins ago
Drilling Machine Operator (Segment 2; Aerospace) - WEEKEND SHIFT
Schaeffler
Stratford, ON
Responsible for excellent housekeeping and maintaining 5S in all areas.
Added 28 mins ago
Side Grinding Machine Operator (Segment 1; Aerospace)
Schaeffler
Stratford, ON
Responsible for excellent housekeeping and maintaining 5S in all areas.
Added 28 mins ago
Final Assembly Operator (Segment 2; Aerospace)
Schaeffler
Stratford, ON
Responsible for excellent housekeeping and maintaining 5S in all areas.
Added 44 mins ago
S
Drilling Machine Operator (Segment 2; Aerospace) - WEEKEND SHIFT
Schaeffler
Stratford, ON
- Full-time
Responsible for excellent housekeeping and maintaining 5S in all areas.
Added 44 mins ago
S
Final Assembly Operator (Segment 2; Aerospace)
Schaeffler
Stratford, ON
- Full-time
Responsible for excellent housekeeping and maintaining 5S in all areas.
Added 44 mins ago
S
Side Grinding Machine Operator (Segment 1; Aerospace)
Schaeffler
Stratford, ON
- Full-time
Responsible for excellent housekeeping and maintaining 5S in all areas.
Added 59 mins ago
SD
Front Store Supervisor, Hourly Full Time Day
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Ensures standards of housekeeping and store image are maintained
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting.
Added 1 hour ago
Sales Associate
Laura Canada
Saskatoon, SK
Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
Added 1 hour ago
SD
Cashier, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Ensures the standards of housekeeping and image are maintained
Added 2 hours ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Nanaimo, BC
- $18.25 to $22.09 CAD / hour
- Part-time
- Other
…front counter, cashier duties, telephone inquiries and general housekeeping duties. Additionally, you will operate the pharmacy computer and assist in the processing of prescriptions and…
Added 2 hours ago
TR
Journeyperson Millwright / Industrial Mechanic
The RMC Group of Companies
Edmonton, AB
- Full-time
Added 3 hours ago
M
Houseperson
Marriott
Calgary, AB
- Part-time
…Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered…
Added 4 hours ago
Q
Personal Support Worker Mornings and Evenings
Qualicare
Burlington, ON
- $20 to $23 USD / hour
- Full-time
…and hygiene (i.e., Toileting, bathing, feeding, etc.), light housekeeping, laundry, meal preparation, nutrition, shifts reports, and creating activity…
Added 4 hours ago
Q
Companion/Homemaker
Qualicare
Burlington, ON
- $18 to $20 USD / hour
- Part-time
Performing light housekeeping and accompanying client on walks
Added 4 hours ago
PL
Paradies Lagardère: Associé(e) d'Entrepôt-Aéroports de Montréal/Warehouse Associate-Montreal Airport
Paradies Lagardère
Dorval, QC
- Part-time
…compliance with Health & Safety regulations, visual merchandising, housekeeping and maintenance…
Added 5 hours ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
Alexis Whitecourt 232, AB · Whitecourt, AB
- Part-time
Ensures the standards of housekeeping and image are maintained
Added 5 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event…
Added 5 hours ago
LC
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Part-time
Ensures the standards of housekeeping and image are maintained
Added 5 hours ago
LC
Front Store Supervisor, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON · Scarborough, ON
- Part-time
Ensures standards of housekeeping and store image are maintained
Added 6 hours ago
OA
Industrial Mechanic
Oldcastle APG
Ottawa, ON
- Other
Promote and maintain high standards of housekeeping and workplace safety
Added 6 hours ago
GI
Warehouse Team Member, Seasonal - Brampton, Ontario
Gap Inc.
Brampton, ON
- $17.95 CAD / hour
- Full-time
Perform ticketing, stocking, picking, packing, counting, loading, and unloading, housekeeping and safety functions.
Added 8 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- $18 CAD / hour
- Full-time
Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting.
Added 8 hours ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
Ensures the standards of housekeeping and image are maintained

PAL Airlines

Reservations Agent

St. John's, NL, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

At PAL Airlines, we are dedicated to providing our customers with a reliable on-time performance, memorable travel experiences, and outstanding customer service. Our success is due to our people and we’re looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love of travel, take pride and ownership in what you do and have exceptional customer service skills, then you’re the person we are looking for!

PAL Airlines is currently seeking a Full-Time Fixed Term Reservations Agent to join our team in St. John's, NL.

About the Role:

As a Reservations Agent based in Canada, you will play a critical role in delivering exceptional customer service by managing and processing reservation requests efficiently and accurately. Your primary objective will be to assist customers in booking accommodations, transportation, or other services, ensuring their needs and preferences are met with professionalism and care. You will serve as a key point of contact, providing detailed information about availability, pricing, and policies while resolving any inquiries or issues that arise during the booking process. This role requires strong communication skills and attention to detail to maintain accurate records and support seamless transactions. Ultimately, your efforts will contribute to enhancing customer satisfaction and fostering repeat business for the organization.

Duties & Responsibilities:

Respond promptly and courteously to customer inquiries via phone, email, or online chat regarding reservations and availability.
Process new reservations, modifications, and cancellations accurately using the company’s booking system.
Provide detailed information about products, services, pricing, and policies to assist customers in making informed decisions.
Coordinate with other departments such as front desk, housekeeping, or transportation to ensure smooth service delivery.
Maintain up-to-date knowledge of promotions, packages, and seasonal offers to maximize sales opportunities.
Resolve customer complaints or issues efficiently, escalating complex cases to supervisors when necessary.
Document all interactions and transactions thoroughly to ensure accurate records and reporting.

Qualifications:

High school diploma or equivalent.
Proven experience in a customer service or reservations role, preferably within the hospitality or travel industry.
Proficiency in using reservation and booking software.
Excellent verbal and written communication skills in English.
Ability to multitask and manage time effectively in a fast-paced environment.

What we offer:

Travel privileges with PAL and its network
Comprehensive health benefits including medical, dental, vision, and life insurance
Defined Contribution Pension Plan
Employee Stock Purchase Plan
Employee Tuition Assistance Program
Employee and Family Assistance Programs

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply. 

Only those candidates selected for an interview will be contacted. Thank you.

#PALAirlines

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More about this job

Responsibilities

Respond to customer inquiries and accurately process reservation bookings, changes, and cancellations while providing information about services, pricing, and policies. Coordinate with other departments, resolve customer issues, document interactions, and keep current on promotions to support customer satisfaction and sales.

Requirements

A high school diploma or equivalent is required, along with customer service or reservations experience, preferably in hospitality or travel. Candidates should be proficient with reservation software and have strong English communication, multitasking, and time-management skills.

Skills

Customer Service
Reservation Processing
Booking Software Proficiency
Verbal Communication
Written Communication
Attention to Detail
Multitasking
Time Management
Complaint Resolution
Recordkeeping
Sales Support
Cross-Department Coordination

Benefits

Travel Privileges
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Employee Stock Purchase Plan
Employee Tuition Assistance Program
Employee and Family Assistance Programs

Visa sponsorship

Not detected in the job text

Keywords

Reservations
Airlines
Aviation
Customer Service
Reservation Processing
Booking System
Reservation Software
Customer Inquiries
Availability
Pricing
Policies
Bookings
Modifications
Cancellations
Hospitality
Travel
Complaint Resolution
Recordkeeping
Promotions
Seasonal Offers
Sales Opportunities
Cross-Department Coordination
Communication
Attention to Detail
Multitasking
Time Management

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