Assistant Supervisor (2IC)
- Victoria, BC, Canada
$22 to $23 CAD / hour · Full-time
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Job details
- Pay
- $22 to $23 CAD / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Paladin Security is looking for a motivated, reliable, and experienced Security Team Lead / Assistant Supervisor (2IC) to join our CBRE security team.
The 2IC will support the Site Supervisor with daily security operations, team leadership, staff training, scheduling, and maintaining high standards of customer service and site safety.
This position combines hands-on security duties, including interior and exterior patrols, with administrative and supervisory responsibilities. The successful candidate will also assist with coordinating security operations across multiple CBRE locations.
What You Will Do ?
The 2IC will support the Site Supervisor with daily security operations, team leadership, staff training, scheduling, and maintaining high standards of customer service and site safety.
This position combines hands-on security duties, including interior and exterior patrols, with administrative and supervisory responsibilities. The successful candidate will also assist with coordinating security operations across multiple CBRE locations.
What You Will Do ?
- Assist the Site Supervisor with overseeing daily security operations and supervising Security Officers.
- Provide coaching, mentoring, training, and constructive feedback to team members.
- Support performance management and progressive disciplinary processes in coordination with management.
- Maintain positive team morale through effective communication, recognition, and leadership.
- Ensure all officers follow site procedures, post orders, and Paladin Security policies.
- Assist with staff scheduling, shift coverage, and addressing scheduling issues
- Support the completion of site orientations, training checklists, and required online courses.
- Maintain and update site documentation, including post orders, orientation records, and training materials.
- Ensure staff complete required documentation and acknowledge important memos and procedural updates.
- Conduct quality control checks and officer inspections to maintain operational standards.
- Perform regular interior and exterior patrols and ensure scheduled patrol activities and TrackTik requirements are completed.
- Respond to security incidents and emergencies, coordinating with emergency services when necessary.
- Assist with incident investigations, report writing, and reviewing Security Officer reports.
- Maintain positive working relationships with CBRE representatives, building occupants, and visitors.
- Provide exceptional customer service while enforcing site rules and regulations professionally and respectfully.
- Identify operational concerns and communicate recommendations for improvements to management.
- Support Paladin's Occupational Health & Safety program, including site safety documentation and risk assessments.
- Ensure officers are properly trained and familiar with emergency procedures and site-specific requirements
More about this job
Responsibilities
Support the Site Supervisor in daily security operations, including supervising and training officers, scheduling coverage, maintaining site documentation, and conducting quality checks and patrols. Respond to incidents, support investigations and safety programs, and maintain professional relationships with CBRE representatives, occupants, and visitors.
Requirements
The posting seeks a motivated, reliable, and experienced security team lead or assistant supervisor with the ability to support security operations and lead officers. The successful candidate should be able to provide training and feedback, manage scheduling and documentation, respond to incidents, and deliver professional customer service; no specific education or years of experience are stated.
Skills
- Security Operations
- Team Leadership
- Staff Training
- Coaching And Mentoring
- Scheduling
- Performance Management
- Customer Service
- Patrols
- Incident Response
- Incident Investigation
- Report Writing
- Quality Control
- Emergency Procedures
- Occupational Health And Safety
- Risk Assessment
- Communication
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Management & Leadership
- Customer Service & Support
Keywords
- Security Operations
- Security Officers
- Site Supervisor
- Team Leadership
- Staff Scheduling
- Shift Coverage
- Post Orders
- Site Orientations
- Training Checklists
- Online Courses
- Site Documentation
- Quality Control
- Officer Inspections
- Interior Patrols
- Exterior Patrols
- TrackTik
- Incident Response
- Emergency Services
- Incident Investigations
- Report Writing
- Customer Service
- Site Safety
- Occupational Health And Safety
- Risk Assessments
- Progressive Discipline