Casual Patient Watch Security Officer
- Amherst, NS, Canada
$20.5 CAD / hour · Contract
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Job details
- Pay
- $20.5 CAD / hour
- Job type
- Contract
- Apply by
- Posting language
- English
- Posted
Original job description
Role Overview
In healthcare, safety and empathy go hand in hand. As a Casual Patient Watch Security Officer, you will provide a vital safety net for vulnerable patients in healthcare facilities across Cumberland County. Your primary focus is continuous, one-on-one observation to ensure patients remain safe, calm, and supported during their hospital stay.
When patient watch duties are not actively required, you will support general facility security operations. This includes patrolling hospital grounds, monitoring access points, assisting visitors, and helping clinical teams maintain a safe, respectful environment. This position offers flexible, on-call work for individuals who are reliable, attentive, and passionate about supporting their local community.
Compensation And Benefits
Pay Rate: $20.50 per hour
Success in this role means maintaining constant visual awareness, treating every patient with dignity, and acting as a dependable presence for healthcare staff. You will help build a peaceful environment where clinical teams can focus on healing.
Patient Observation and Safety Duties
This is a casual, on-call position designed to cover operational needs across healthcare facilities throughout Cumberland County (with Amherst as the primary listed hub). Hours and shift availability vary depending on hospital demand.
Must-Have Requirements
Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required for this role. If you do not currently hold these certifications, training is provided prior to onboarding. While the prerequisite training hours are unpaid, the full cost of the courses is covered by the company with a six-month availability commitment.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to Apply?
If you are a dependable, observant individual looking for a meaningful way to support healthcare teams and community members, we encourage you to apply. Submit your application today to connect with our recruitment team.
In healthcare, safety and empathy go hand in hand. As a Casual Patient Watch Security Officer, you will provide a vital safety net for vulnerable patients in healthcare facilities across Cumberland County. Your primary focus is continuous, one-on-one observation to ensure patients remain safe, calm, and supported during their hospital stay.
When patient watch duties are not actively required, you will support general facility security operations. This includes patrolling hospital grounds, monitoring access points, assisting visitors, and helping clinical teams maintain a safe, respectful environment. This position offers flexible, on-call work for individuals who are reliable, attentive, and passionate about supporting their local community.
Compensation And Benefits
Pay Rate: $20.50 per hour
- Medical and dental insurance coverage
- Paid vacation and sick leave
- On-demand daily pay options for flexible access to earnings
- Company-paid Nova Scotia Security License
- Free uniforms provided, including a dry cleaning and tailoring allowance
- Fully covered specialty training program (UOF/MOAB) with a six-month commitment
- Clear pathways for internal advancement and professional development
Success in this role means maintaining constant visual awareness, treating every patient with dignity, and acting as a dependable presence for healthcare staff. You will help build a peaceful environment where clinical teams can focus on healing.
Patient Observation and Safety Duties
- Maintain direct, continuous observation of assigned patients to prevent self-harm, falls, or injury.
- Monitor changes in patient behavior and communicate concerns promptly to medical and security staff.
- Use calm, empathetic verbal communication to reassure patients and de-escalate stressful situations.
- Follow clinical instructions, hospital safety protocols, and privacy standards at all times.
- Maintain accurate, timely written records of observations and incidents.
- Patrol hospital hallways, entrances, parking areas, and grounds to deter safety hazards.
- Control facility access points to ensure restricted areas remain secure.
- Greet patients, visitors, and staff, providing helpful direction and courteous customer service.
- Respond to emergency codes, security calls, and fire alarms alongside hospital leadership and emergency services.
- Complete clear, factual daily activity reports and incident logs.
This is a casual, on-call position designed to cover operational needs across healthcare facilities throughout Cumberland County (with Amherst as the primary listed hub). Hours and shift availability vary depending on hospital demand.
- Shift Types: Variable shifts including days, evenings, nights, and weekends.
- Location: Multiple hospital sites across Cumberland County, Nova Scotia.
- Travel Requirement: Daily travel between facility locations is required. You must have a valid driver's license and reliable personal vehicle access.
Must-Have Requirements
- High School Diploma or GED.
- Valid driver's license and consistent access to a personal vehicle.
- Willingness and ability to travel to different hospital sites throughout Cumberland County.
- Eligibility to obtain a Nova Scotia Security License.
- Valid Intermediate First Aid and CPR Level C certification from a CSA-approved provider.
- Fluent spoken and written English skills for clear report writing and emergency response.
- Ability to hold or complete Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications prior to start.
- Prior experience in security, customer service, healthcare, or related public safety roles.
Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required for this role. If you do not currently hold these certifications, training is provided prior to onboarding. While the prerequisite training hours are unpaid, the full cost of the courses is covered by the company with a six-month availability commitment.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to Apply?
If you are a dependable, observant individual looking for a meaningful way to support healthcare teams and community members, we encourage you to apply. Submit your application today to connect with our recruitment team.
More about this job
Responsibilities
Provide continuous one-on-one observation of assigned patients, monitor behavior and safety risks, and communicate concerns to clinical and security staff. When patient watch is not required, patrol hospital sites, manage access points, assist visitors, respond to emergencies, and document activities and incidents.
Requirements
Applicants must have a high school diploma or GED, a valid driver's license with reliable personal vehicle access, Intermediate First Aid and CPR Level C, and eligibility to obtain a Nova Scotia Security License. They must be able to travel among Cumberland County hospital sites, communicate fluently in spoken and written English, and hold or complete Use of Force and Management of Aggressive Behavior certifications; related security, customer service, healthcare, or public safety experience is preferred.
Skills
- Patient Observation
- Situational Awareness
- Verbal De-Escalation
- Empathetic Communication
- Incident Reporting
- Security Patrols
- Access Control
- Emergency Response
- Customer Service
- First Aid
- CPR
- Use Of Force
- Management Of Aggressive Behavior
- Report Writing
- Privacy Compliance
- Travel Readiness
Benefits
- Medical Insurance
- Dental Insurance
- Paid Vacation
- Paid Sick Leave
- On-Demand Daily Pay
- Company-Paid Nova Scotia Security License
- Free Uniforms
- Dry Cleaning And Tailoring Allowance
- Fully Covered Specialty Training
- Internal Advancement Opportunities
- Professional Development
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Healthcare
- Customer Service & Support
Keywords
- Patient Watch
- Healthcare Security
- Patient Safety
- Continuous Observation
- Self-Harm Prevention
- Fall Prevention
- Behavior Monitoring
- De-Escalation
- Hospital Security
- Security Patrols
- Access Control
- Emergency Codes
- Fire Alarms
- Incident Logs
- Activity Reports
- Privacy Standards
- Intermediate First Aid
- CPR Level C
- Nova Scotia Security License
- Use Of Force
- Management Of Aggressive Behavior
- CSA-Approved Certification
- Customer Service
- Cumberland County
- Amherst
- On-Call Work
- Personal Vehicle
- Travel Between Sites