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Central Health - Casual Security Guard

  • Grand Falls-Windsor, NL, Canada

$19.67 CAD / hour · Contract

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Job details

Pay
$19.67 CAD / hour
Job type
Contract
Apply by
Posting language
English
Posted

Original job description

Role Overview

Healthcare security requires empathy, vigilance, and clear communication. In this role, you will help maintain a safe, welcoming, and secure environment for patients, families, healthcare professionals, and staff at the Central Newfoundland Regional Health Centre.

As a Casual Healthcare Security Officer, you are a crucial presence on the frontline of community care. Whether assisting visitors, de-escalating stressful situations, or responding to urgent facility calls, your work directly supports the hospital's day-to-day operations. This position offers flexible, as-needed shift work, competitive hourly compensation, and options for daily pay.

What Success Looks Like

Success in this role means balancing a helpful, reassuring customer service presence with proactive security oversight. Day-to-day, you will keep the hospital environment calm, safe, and accessible.

Key Responsibilities

  • Conduct Regular Patrols: Walk and inspect hospital grounds, hallways, patient areas, entrances, exits, and parking lots to deter security risks and address safety hazards.
  • Access & Surveillance Control: Monitor security cameras and access points, ensuring restricted facility areas remain secure and authorized.
  • De-escalation & Conflict Resolution: Use calm, professional verbal communication to resolve tense or challenging situations involving patients, visitors, or callers.
  • Emergency Response: Respond swiftly to medical calls, security alerts, fire alarms, and evacuation procedures in close coordination with hospital staff and local emergency services.
  • Detailed Reporting: Maintain clean, factual, and accurate daily activity logs and incident reports.
  • Support Healthcare Personnel: Assist medical staff with visitor management, policy enforcement, and general safety protocols.

Position Requirements

Must-Have Qualifications

  • High School Diploma or equivalent.
  • Valid Class 5 Driver's License.
  • Valid First Aid and CPR Level C certification from a CSA-approved provider.
  • Fluent in spoken and written English.
  • Clear Criminal Record Check and Vulnerable Sector Check.
  • Met health clearance requirements: completed Tuberculosis (TB) screening, proof of primary childhood immunizations, and a Tdap dose (given at age 18 or older, with a booster within the last 10 years).
  • Valid Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, OR willingness to complete prerequisite training prior to onboarding.
  • Flexibility to accept casual, variable shifts including day and night coverage.

Nice-to-Have Qualifications

  • Prior experience in security, customer service, first response, or healthcare settings.

Training & Certification Details

Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required before starting on-site shifts. If you do not currently hold these certifications, Paladin Security provides the necessary prerequisite training course prior to onboarding. Paladin covers the full cost of this training in exchange for a six-month commitment to shift availability.

Compensation & Schedule Details

  • Hourly Rate: $19.67 CAD per hour.
  • Financial Flexibility: Access to daily pay options to receive earnings as you work.
  • Schedule: Casual / As-Needed. Shifts vary across 12-hour day and night rotations based on facility operational needs.
  • Travel: None required beyond reporting to the hospital site.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Apply?

If you are a dependable professional who wants to make a practical difference in community health and safety, we encourage you to apply today. We welcome applicants from all backgrounds and provide accommodations throughout the hiring process upon request.
More about this job

Responsibilities

Patrol hospital grounds and facilities, monitor cameras and access points, and help maintain a safe environment for patients, visitors, and staff. Respond to emergencies and conflicts, support healthcare personnel with visitor management and safety protocols, and maintain accurate activity logs and incident reports.

Requirements

Applicants must have a high school diploma or equivalent, a valid Class 5 driver's license, First Aid and CPR Level C certification, and a clear criminal record and vulnerable sector check. They must meet specified health clearance requirements, be fluent in spoken and written English, be available for variable day and night shifts, and hold or complete Use of Force and Management of Aggressive Behavior certifications before on-site shifts.

Skills

  • Security Patrols
  • Access Control
  • Security Camera Monitoring
  • De-escalation
  • Conflict Resolution
  • Emergency Response
  • Incident Reporting
  • Visitor Management
  • Policy Enforcement
  • Customer Service
  • Verbal Communication
  • First Aid
  • CPR
  • Use Of Force
  • Management Of Aggressive Behavior

Benefits

  • Competitive Hourly Compensation
  • Daily Pay Options
  • Paid Use Of Force And Management Of Aggressive Behavior Training

Visa sponsorship

Not detected in the job text

Categories

  • Security & Safety
  • Healthcare
  • Customer Service & Support

Keywords

  • Healthcare Security
  • Security Patrols
  • Access Control
  • Security Cameras
  • De-escalation
  • Conflict Resolution
  • Emergency Response
  • Medical Calls
  • Fire Alarms
  • Evacuation Procedures
  • Incident Reports
  • Activity Logs
  • Visitor Management
  • First Aid
  • CPR Level C
  • Use Of Force
  • Management Of Aggressive Behavior
  • Criminal Record Check
  • Vulnerable Sector Check
  • Tuberculosis Screening
  • Childhood Immunizations
  • Tdap
  • Class 5 Driver's License
  • Casual Shifts
  • Day And Night Rotations

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