Jobs in Canada

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Added 5 mins ago
AI
Pega Technical Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
- Full-time
Mentor development teams, promote engineering discipline, and drive consistent delivery quality across locations.
Added 5 mins ago
OI
Sr. Accounting Manager
Ottit Inc.
Windsor, ON
- Full-time
…firm. You will lead client conversations, oversee deliverables, mentor team members, and contribute to the operational development of a rapidly growing firm. The position is well suited for…
Added 5 mins ago
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Director – Data, Analytics & AI (BFSI)
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- Full-time
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Pega Technical Lead
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Toronto, ON
- Full-time
Mentor development teams, promote engineering discipline, and drive consistent delivery quality across locations.
Added 5 mins ago
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- $95,000 to $130,000 CAD / year
- Full-time
What You Bring - Must Have:
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Senior Full-Stack Engineer, Builder Platform
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- $165,000 to $225,000 CAD / year
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Mentor and support engineers across the team, fostering a culture of quality, ownership, and continuous improvement.
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Associate Cyber Generalist
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- Full-time
Mentor Associates and contribute to a collaborative, high-performing team environment.
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Branch Manager
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Added 5 mins ago
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- Full-time
Lead, mentor, and develop a team of accounting professionals
Added 5 mins ago
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- Full-time
Mentor and support the development of team members while contributing to a collaborative, inclusive and high-performing culture.
Added 5 mins ago
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Medical Laboratory Technologist (MLT)
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Toronto, ON
- $73,699 to $101,335 CAD / year
- Full-time
Demonstrated ability to mentor and train staff.
Added 5 mins ago
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Manager, Funding
Bridgewater Bank
Calgary, AB
- Full-time
Coach, mentor, and provide ongoing training based on each employee’s needs, including career development and succession planning.
Added 20 mins ago
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Directeur ou directrice de l’ingénierie – Solutions thermiques pour centres de données / Senior Director of Engineering - Data Center Thermal Solutions
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Dorval, QC
- Full-time
Added 20 mins ago
Responsable Technique - Automatisation Assurance Qualité / Quality Assurance Automation Technical Lead.
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Added 20 mins ago
Senior MEP Estimator
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Toronto, ON
Candidates must possess a strong understanding of the Atlantic Canada market, supported by relevant regional experience
Added 20 mins ago
A-
Manager, Funding
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Calgary, AB
- Full-time
Coach, mentor, and provide ongoing training based on each employee’s needs, including career development and succession planning.
Added 20 mins ago
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Senior Manager, Manufacturing & Process Engineering
JFE Shoji Power Canada Inc.
Burlington, ON
- $160,000 to $180,000 CAD / year
- Full-time
Lead, mentor, and develop the Manufacturing & Process Engineering team.
Added 20 mins ago
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Analyst, Building Performance
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AB · Edmonton, Canada
- Full-time
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Senior Director Operations Engineering
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Toronto, ON
Build, mentor, and develop high-performing global engineering leadership teams.
Added 20 mins ago
PS
Healthcare Operations Dispatch - Shift Lead
Paladin Security Group Ltd
Calgary, AB
- $22 CAD / hour
- Full-time
Over time: You will become the steady operational lead during night shifts
Added 20 mins ago
PS
Healthcare Operations Dispatch - Shift Lead
Paladin Security Group Ltd
Calgary, AB
- $22 CAD / hour
- Full-time
Over time: You will become the steady operational lead during night shifts
Added 20 mins ago
PS
Healthcare Security Site Supervisor - Bayer's Lake
Paladin Security Group Ltd
Halifax, NS
- $22.5 CAD / hour
- Full-time
Mentor and support on-site security officers, regularly auditing shift notebooks to maintain high standards of reporting and performance.
Added 20 mins ago
PS
Training Coordinator
Paladin Security Group Ltd
Regina, SK
- $24 CAD / hour
- Part-time
If you are an experienced instructor or security professional looking to mentor others and raise training standards, we encourage you to submit your application today.
Added 20 mins ago
PS
Security Supervisor University Health Network West Park
Paladin Security Group Ltd
ON · York, ON
- $26.59 to $27.53 CAD / hour
- Full-time
Lead, coach, and mentor security staff and Team Leads to ensure high operational standards.
Added 35 mins ago
B
Bilingual Regional Director, Cleaning Services (ENG/FR)
BGIS
Montreal, QC
- Full-time
Coach and mentor staff as appropriate to improve performance

Paladin Security Group Ltd

Healthcare Operations Dispatch - Shift Lead

Calgary, AB, Canada

$22 CAD / hour · Full-time

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Job details

Pay: $22 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Overview

Healthcare facilities rely on dependable security operations to keep patients, staff, and visitors safe around the clock. As a Healthcare Operations Dispatch Shift Lead, you will play a central role in keeping our night operations running smoothly. Working overnight from 6:00 PM to 6:00 AM on a predictable 2-2-3 rotating schedule, you will step up to guide the dispatch team, manage shift coverage, and respond to live operational needs across our healthcare accounts.

This role is ideal for an experienced dispatcher or administrative coordinator ready to take on formal leadership responsibilities. You will gain hands-on operational management experience, build trusted relationships across our workforce, and work within an organization recognized as a Great Place to Work Certified employer.

Compensation And Schedule

Pay: $22.00 per hour
Schedule: Full-time, 12-hour overnight shifts (6:00 PM – 6:00 AM) on a 2-2-3 rotation
Benefits: Medical insurance, dental insurance, and paid vacation

What Success Looks Like

In your day-to-day work: You will keep the shift organized and fully staffed. When call-outs happen, you will quickly find coverage to ensure all contract security posts remain filled. You will answer inbound dispatch calls, support security officers and supervisors in the field, handle hotel reservations for personnel, and maintain clear records using our TEAM workforce software.

Over time: You will become the steady operational lead during night shifts. You will train new dispatch team members, ensure billing and roster data remain accurate, and lead the dispatch floor seamlessly in the absence of the supervisor.

Key Responsibilities

Coordinate staffing to fill unexpected shift vacancies, cancellations, and open posts across assigned healthcare sites.
Perform regular dispatch duties while leading shift operations during overnight hours.
Lead the Operations Centre team when the supervisor is offsite or unavailable.
Use TEAM software to update rosters, track attendance, log missed coverage, and support payroll accuracy.
Serve as a primary point of contact for Security Officers, Site Supervisors, and Client Service Managers.
Train, mentor, and onboard new Healthcare Operations Dispatchers.
Coordinate staff accommodations and maintain the hotel booking calendar as needed.
Document and escalate incident reports and operational updates to management in a timely manner.

Must-Have Qualifications

High School Diploma or GED.
Proven experience working in a dispatch, administrative, or operational coordination role.
Proficiency with computer systems, including Microsoft Office (Word, Excel, Outlook).
Strong problem-solving ability and good judgment under fast-moving conditions.
Clear, professional written and verbal communication skills in English.
Strong organizational skills with the ability to balance multiple priorities.
Availability to work 12-hour overnight shifts (6:00 PM to 6:00 AM) on a 2-2-3 schedule.

Nice-to-Have Qualifications

Previous shift lead, supervisory, or team coordination experience.
Experience in healthcare security operations or a centralized dispatch environment.
Experience with workforce scheduling, billing, or payroll software (such as TEAM software).
Post-secondary education in business, administrative management, or a related field.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Join Us?

If you have dispatch experience, strong organizational skills, and a desire to grow your leadership career, we would love to hear from you. Please submit your application today.

We are committed to providing an inclusive, accessible recruitment process. If you require accommodation at any stage during your application or interview, please let us know and we will work with you to support your needs.

#INDCAL

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More about this job

Responsibilities

Coordinate staffing and dispatch operations across healthcare security sites during overnight shifts, including filling vacancies, supporting field personnel, and maintaining accurate rosters and attendance records. Lead the dispatch team when the supervisor is unavailable, train new team members, coordinate accommodations, and document and escalate operational incidents.

Requirements

Requires a high school diploma or GED, experience in dispatch, administration, or operational coordination, and proficiency with computer systems including Microsoft Office. Candidates must have strong communication, organization, and problem-solving skills and be available for 12-hour overnight shifts on a 2-2-3 rotation; prior leadership or healthcare security experience is preferred.

Skills

Dispatch Operations
Staff Scheduling
Shift Coverage Coordination
Team Leadership
Training And Mentoring
Workforce Management Software
Roster Management
Attendance Tracking
Payroll Accuracy
Billing Data Accuracy
Incident Reporting
Problem-Solving
Written And Verbal Communication
Microsoft Office
Organization
Hotel Booking Coordination

Benefits

Medical Insurance
Dental Insurance
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Healthcare Security
Security Operations
Dispatch
Operations Centre
Shift Leadership
Staffing Coordination
Shift Coverage
Workforce Scheduling
TEAM Software
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Roster Management
Attendance Tracking
Payroll Accuracy
Billing Data
Incident Reports
Hotel Reservations
Healthcare Facilities
Security Officers
Site Supervisors
Client Service Managers
Overnight Shifts
2-2-3 Rotating Schedule

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Work requirements

Jobs in Canada