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Paladin Security Group Ltd

Healthcare Security Officer

Kentville, NS, Canada

$20.5 CAD / hour · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $20.5 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Role Overview

Healthcare security requires a thoughtful, human-centered approach. At Valley Regional Hospital, our Healthcare Security Officers do much more than conduct safety patrols - they serve as a reassuring presence for patients, visitors, and hospital staff during vulnerable moments. In this role, you will help protect the environment where critical care happens, responding to incidents with empathy, clear judgment, and professionalism.

What Success Looks Like

On a day-to-day basis, success in this role means maintaining a visible and helpful presence throughout the facility. You will balance proactive safety measures - such as foot patrols, access control, and camera monitoring - with compassionate customer service. When challenging or high-stress situations arise, you will use verbal de-escalation techniques to resolve conflicts peacefully and support medical teams during emergencies.

Over time, a successful Security Officer builds trusted relationships with hospital staff, demonstrates consistent reliability across day and night shifts, and accurately logs daily activity to support ongoing site safety.

Key Responsibilities

Conduct Facility Patrols: Regularly inspect indoor and outdoor areas, including hallways, patient units, entrances, and parking lots, to ensure a safe environment.
Manage Access & Surveillance: Monitor security cameras, alarm systems, and restricted entry points to prevent unauthorized access.
De-escalate & Resolve Conflict: Calmly manage tense or unpredictable situations using verbal de-escalation and sound decision-making.
Respond to Emergencies: Act swiftly during medical emergencies, fire alarms, evacuations, and security alerts, working closely with hospital staff and first responders.
Assist Staff & Visitors: Provide clear directions, offer general customer service, and support clinical teams with patient transfers or safety protocols when requested.
Complete Detailed Reports: Maintain accurate daily logs and submit thorough incident reports before the end of each shift.

Schedule & Work Environment

This position operates on a continental shift rotation involving 12-hour shifts. Candidates must be available to work both schedule windows:

Day Shift: 8:00 AM – 8:00 PM
Night Shift: 8:00 PM – 8:00 AM

The primary work location is Valley Regional Hospital in Kentville, Nova Scotia.

What You Need To Succeed (Must-Haves)

High School Diploma or equivalent (GED).
Ability to obtain and maintain a valid Nova Scotia Security License.
Valid Standard First Aid and CPR Level C certification from a CSA-approved provider.
Strong spoken and written English communication skills.
Completion of Use of Force (UOF) and Management of Aggressive Behavior (MOAB) training, or willingness to complete prerequisite training prior to onboarding. (Note: Paladin Security covers the full cost of this training program in exchange for a six-month service commitment).

Nice-to-Haves

Prior experience in security, customer service, law enforcement, or healthcare environments.
A valid driver's license and willingness to assist at other healthcare facilities across the Annapolis Valley region if needed.

Pay & Benefits

Pay Rate: $20.50 per hour
Comprehensive medical and dental health coverage
Paid vacation days and sick leave
On-demand daily pay options
Fully covered security license fees and uniform provision (including dry cleaning and alteration allowance)
Ongoing paid training and professional development opportunities

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Join Us?

If you are dependable, calm under pressure, and interested in serving your local community, we encourage you to submit your application. We review applications on a rolling basis and look forward to learning more about your background.

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More about this job

Responsibilities

Patrol hospital areas, monitor cameras, alarms, and restricted access points, and respond to emergencies while supporting hospital staff, patients, and visitors. De-escalate conflicts, assist with safety protocols and patient transfers when requested, and complete accurate daily logs and incident reports.

Requirements

Applicants must have a high school diploma or equivalent, be able to obtain and maintain a Nova Scotia Security License, and hold valid Standard First Aid and CPR Level C certification from a CSA-approved provider. They must communicate strongly in spoken and written English and have completed Use of Force and Management of Aggressive Behavior training or be willing to complete the prerequisite training before onboarding.

Skills

Facility Patrols
Access Control
Security Camera Monitoring
Alarm System Monitoring
Verbal De-Escalation
Conflict Resolution
Emergency Response
First Aid
CPR
Customer Service
Incident Reporting
Written Communication
Spoken Communication
Sound Judgment
Reliability
Patient Safety Support

Benefits

Medical And Dental Coverage
Paid Vacation
Paid Sick Leave
On-Demand Daily Pay
Security License Fees Covered
Uniform Provided
Dry Cleaning And Alteration Allowance
Paid Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Healthcare Security
Security Officer
Facility Patrols
Access Control
Security Cameras
Alarm Systems
Restricted Entry Points
Verbal De-Escalation
Conflict Resolution
Emergency Response
Medical Emergencies
Fire Alarms
Evacuations
First Aid
CPR Level C
CSA-Approved Provider
Nova Scotia Security License
Use Of Force Training
Management Of Aggressive Behavior Training
Incident Reports
Daily Activity Logs
Customer Service
Patient Transfers
Hospital Safety
Continental Shift Rotation
12-Hour Shifts

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Work requirements

Jobs in Canada