Healthcare Security Site Supervisor - Quest
- Sackville, NB, Canada
$24.5 CAD / hour · Full-time
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Job details
- Pay
- $24.5 CAD / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Healthcare environments require specialized, clear-headed, and compassionate leadership. As the Healthcare Security Site Supervisor at Quest, you will lead the frontline security team responsible for maintaining a safe, secure, and welcoming environment for residents, medical staff, and visitors. You will serve as the primary link between daily security operations, site management, and Paladin's leadership team.
This full-time supervisory role offers a consistent work schedule (Monday through Friday day shifts), comprehensive training, and a clear path for professional development within Canada’s leading security company.
What Success Looks Like
Day-to-Day Operations
Must-Have Requirements
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to Apply?
If you are a dependable leader who takes pride in protecting vital community spaces, we encourage you to apply. Submit your resume today to take the next step in your security career with Paladin.
Healthcare environments require specialized, clear-headed, and compassionate leadership. As the Healthcare Security Site Supervisor at Quest, you will lead the frontline security team responsible for maintaining a safe, secure, and welcoming environment for residents, medical staff, and visitors. You will serve as the primary link between daily security operations, site management, and Paladin's leadership team.
This full-time supervisory role offers a consistent work schedule (Monday through Friday day shifts), comprehensive training, and a clear path for professional development within Canada’s leading security company.
What Success Looks Like
Day-to-Day Operations
- Lead shift operations effectively, conducting shift briefings and debriefs, managing staff break schedules, and ensuring site coverage at all times.
- Act as the first responder to site emergencies - such as fire alarms, medical calls, or de-escalation situations - and direct team response until management or emergency services arrive.
- Oversee daily administrative tasks, ensuring all shift logs, incident reports, contractor sign-ins, and memo books are thoroughly and accurately documented.
- Manage physical security assets, including key control, access passes, and equipment distribution.
- Execute routine operational duties such as facility lock-ups, unlocks, authorized escorts, and access management.
- Mentor and support on-site security officers, regularly auditing shift notebooks to maintain high standards of reporting and performance.
- Foster open communication and positive morale among the security team while addressing staff concerns promptly.
- Enforce existing safety protocols while assisting management in developing and refining site-specific policies.
- Issue performance citations and incident reviews, working with management to resolve issues or recognize exceptional work.
Must-Have Requirements
- Demonstrated supervisory or team leadership experience.
- Ability to obtain a Nova Scotia Security Guard License (Paladin covers license costs).
- Valid Standard First Aid & CPR - Level C certification.
- Fluency in spoken and written English, with strong communication and report-writing skills.
- Certifications in Use of Force and Management of Aggressive Behavior (MOAB), or a willingness to complete these through Paladin's fully paid training program prior to deployment.
- Ability to work the required schedule
- Previous security experience, particularly in healthcare, institutional, or public-facing facilities.
- Hourly Rate: $24.50 per hour
- Schedule: Full-time, Monday through Friday - 8am - 4pm
- Paid Licensing: Company-paid Nova Scotia Security License
- Uniforms: Free uniforms provided, including a dry cleaning and tailoring allowance
- Health Benefits: Comprehensive medical and dental package
- Time Off: Paid vacation and sick days
- Financial Flexibility: On-demand daily pay options available
- Growth Opportunities: Ongoing paid training and internal promotion opportunities across Paladin's national network
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to Apply?
If you are a dependable leader who takes pride in protecting vital community spaces, we encourage you to apply. Submit your resume today to take the next step in your security career with Paladin.
More about this job
Responsibilities
Lead daily security operations, including shift briefings, staff coverage, emergency response, documentation, access management, and control of security equipment. Mentor and support security officers, maintain reporting and performance standards, promote team communication, and work with management on safety policies and incident reviews.
Requirements
Candidates must have supervisory or team leadership experience, be able to obtain a Nova Scotia Security Guard License, and hold valid Standard First Aid and CPR Level C certification. They must be fluent in spoken and written English, able to work the stated schedule, and hold Use of Force and MOAB certifications or be willing to complete the paid training; prior security experience is preferred.
Skills
- Security Team Supervision
- Shift Operations
- Emergency Response
- Incident Reporting
- Report Writing
- Team Leadership
- Staff Mentoring
- De-Escalation
- Access Control
- Key Control
- Safety Protocols
- Communication
- First Aid
- CPR
- Use Of Force
- Management Of Aggressive Behavior
Benefits
- Company-Paid Security License
- Free Uniforms
- Dry Cleaning And Tailoring Allowance
- Medical And Dental Benefits
- Paid Vacation
- Paid Sick Days
- On-Demand Daily Pay
- Paid Training
- Internal Promotion Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Management & Leadership
- Healthcare
Keywords
- Healthcare Security
- Security Supervision
- Security Guard License
- Standard First Aid
- CPR Level C
- Use Of Force
- Management Of Aggressive Behavior
- Emergency Response
- Fire Alarms
- Medical Calls
- De-Escalation
- Shift Briefings
- Shift Debriefs
- Incident Reports
- Shift Logs
- Memo Books
- Contractor Sign-Ins
- Key Control
- Access Passes
- Access Management
- Facility Lock-Up
- Authorized Escorts
- Safety Protocols
- Performance Reviews
- Team Mentoring
- Healthcare Facilities