Mobile Supervisor

Overview

Paladin Security is looking for an experienced and dependable Mobile Security Supervisor to join our team in Brandon, Manitoba.

In this role, you'll oversee daily mobile security operations, support and coach Security Guards, coordinate scheduling and training, and ensure our clients receive consistent, high-quality service.

This is a hands-on leadership position that combines field operations with administrative responsibilities. You'll work closely with the Client Service Manager and Operations Manager to keep mobile operations running smoothly, address operational challenges, and support the development of your team.

If you have a background in security supervision, enjoy leading people, and are comfortable balancing fieldwork with operational responsibilities, we'd love to hear from you.

What You'll Be Doing

• Provide leadership, direction, coaching, and ongoing support to mobile Security Guards to maintain high performance and service standards.
• Coordinate and monitor employee onboarding and training, including online courses, company orientation, and field training.
• Manage team schedules using WinTeam, coordinate shift coverage, and help minimize unnecessary overtime.
• Work with People and Culture to support interviews, hiring, onboarding, and staffing needs.
• Review daily operations using TrackTik, including patrol run sheets, incident reports, shift activities, and vehicle inspection logs.
• Prepare daily operational and performance reports for the Client Service Manager and Operations Manager.
• Conduct site visits, support new client site surveys, and assist with preparing operational requirements and pricing information.
• Develop, update, and maintain post orders, SharePoint records, and health and safety documentation.
• Conduct mobile patrols, respond to alarm dispatches, and provide shift coverage when operational needs arise.
• Investigate operational incidents, including vehicle accidents, property damage, and security breaches, and work with management on appropriate corrective actions.
• Monitor equipment, uniform standards, vehicle conditions, and overall team professionalism.
• Provide after-hours support for urgent operational issues and emergencies as required.
  
  

Requirement

• Minimum one year of supervisory experience in a security-related environment.
• Valid Class 5 Manitoba driver's license in good standing, with a satisfactory Driver's Abstract.
• Valid Manitoba Security Guard License, where required for assigned security duties.
• Strong computer skills, including Microsoft Windows and Microsoft Office (Word and Excel).
• Experience using workforce scheduling, reporting, or security management systems, with the ability to learn WinTeam and TrackTik.
• Previous experience delivering training, coaching, or instruction to employees.
• Strong leadership, communication, organizational, and conflict-resolution skills.
• Ability to manage competing priorities, respond to operational challenges, and work with minimal supervision.
• Ability to sit, drive, stand, and walk for extended periods and operate safely in varying driving and weather conditions.
• Availability to provide after-hours emergency support when required.
  
  

Nice-to-Haves

• Previous supervisory experience within a mobile security patrol department.
• Post-secondary education in business administration, law enforcement, security management, or a related field.
• Familiarity with fleet dashcam systems, vehicle GPS tracking, and mobile patrol technology.
• Experience with WinTeam, TrackTik, or similar security operations platforms.
• Experience supporting client relationships, site assessments, and operational planning. systems.
  
  

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.