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Added 27 mins ago
Nursery Manager
Sheridan Nurseries
Halton Hills, ON · Glen Williams, ON
Internal position title: Assistant Manager – Nursery Operations
Added 27 mins ago
VB
Accountant
Van Bree
ON · Warwick Township, Ontario
- Full-time
Added 27 mins ago
NF
Underwriting Manager, Personal Lines
Northbridge Financial Corporation
Toronto, ON
- Full-time
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 27 mins ago
SM
Mental Health & Substance Use (MHSU) Counsellor-Case Manager
St. Michael's Homes
Toronto, ON
- Full-time
Position: Mental Health & Substance Use (MHSU) Counsellor-Case Manager
Added 27 mins ago
S
Senior Procurement Manager
Sysco
AB · Sysco Canada Inc.
- Full-time
The Sr. Procurement Manager provides enterprise leadership for procurement strategy, inventory optimization, and network performance across Canada. The role is accountable for developing…
Added 27 mins ago
T
Business Application Analyst
TD
Toronto, ON
- Full-time
Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process/systems to meet customer needs.
Added 27 mins ago
T
Associate Agricultural Service
TD
Regina, SK
- Full-time
…will partner with an experienced and knowledgeable Account Manager. You will be provided with a coach and guidance as you take part in an intensive training and development…
Added 27 mins ago
T
Sr. Business Systems Analyst-4
TD
Toronto, ON
- Full-time
…maintain detailed documentation including business requirements, process flows, use cases, user stories, and technical specifications. Ensure documentation remains current and accessible…
Added 27 mins ago
T
Associate, Business Development - TD Asset Management
TD
Winnipeg, MB · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
TD Asset Management (TDAM), a member of TD Bank Financial Group, is a leading North American investment manager offering progressive investment solutions to both institutional and…
Added 27 mins ago
T
Business Banking Specialist
TD
Markham, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 27 mins ago
T
Personal Banking Associate Trainee - Saint-Hubert, Gaétan-Boucher (Full time)
TD
Longueuil, QC
- Full-time
Added 27 mins ago
T
SBB, Client Service Associate-11
TD
Markham, ON
- Full-time
Reporting into the Team Manager, BBS you will engage small business customers in conversations to understand and meet their current Business Account opening, Term and Trust Products and…
Added 27 mins ago
T
Agriculture Credit Analyst I
TD
Regina, SK
- Full-time
Support the Relationship Manager in booking new business by preparing competitive credit packages in the assigned business segment in a timely manner to meet customer needs
Added 27 mins ago
IB
Terminal Manager
International Bulk Services
Truro, NS
- Full-time
The Terminal Manager is accountable to effectively manage the 24/7 operational functions of all facets of the terminal and assist the Regional Manager in the achievement of operational…
Added 27 mins ago
T
Vice President, Global Multi-Asset Client Portfolio Manager - TD Asset Management
TD
Regina, SK
- Full-time
TD Asset Management (TDAM), a member of TD Bank Financial Group, is a leading North American investment manager offering progressive investment solutions to both institutional and…
Added 27 mins ago
T
Personal Banking Associate Trainee - French Language Preferred
TD
Toronto, ON
- Full-time
Added 27 mins ago
AF
QA Co-op, Meadowfresh
Agri Foods
Port Coquitlam, BC
- Full-time
…experience in the dairy industry. You will work closely with the QA Manager and team members, contributing to activities that help ensure product quality, food safety, and regulatory…
Added 27 mins ago
PC
Talent Acquisition Specialist
People Corporation
Winnipeg, MB · Toronto, ON · MB - PC Kenaston - Wpg
- Full-time
Reporting to the Manager, Talent Acquisition, the Talent Acquisition Specialist will support People Corporation's continued growth by identifying, attracting, and hiring top talent. This…
Added 27 mins ago
IF
Manager, Standards Development & Technical Projects – Sustainability Reporting
International Federation of Accountants
Toronto, ON
- Full-time
Professional accounting designation, or other relevant professional certification obtained or in the process of being completed.
Added 27 mins ago
GF
Lifeguard - Windsor Tecumseh Mall
GoodLife Fitness
Windsor, ON
- Part-time
Assist in ensuring ongoing equipment and facility maintenance as well as Club cleanliness by communicating any deficiencies to the General Manager without delay.
Added 27 mins ago
JC
Cloud Solutions Administrator
JANA Corporation
Aurora, ON · Greater Toronto (Aurora), Ontario
- Full-time
Reporting to a Development Manager, the Cloud Solutions Administrator will play a critical role in our cloud strategy and will be responsible for managing the organization’s cloud…
Added 27 mins ago
BB
Manager, Funding
Bridgewater Bank
Calgary, AB
- Full-time
We are seeking an experienced and people-focused Manager, Funding to lead our Funding team and ensure mortgages close as scheduled, with funds released accurately and efficiently. This role…
Added 27 mins ago
SC
Accountant
Sysco Canada Inc.
Calgary, AB
- Full-time
Must have a minimum of 1-2 years in an accounting related role
Added 27 mins ago
SC
Accountant
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Must have a minimum of 1-2 years in an accounting related role
Added 27 mins ago
PS
Operator, Security Command Centre
Paladin Security Group Ltd
Burnaby, BC
- $24.8 to $26.8 CAD / hour
- Full-time
Reporting to the Security Command Centre Manager, you will deliver exceptional customer service while coordinating incident responses and managing security infrastructure. Key…

Paladin Security Group Ltd

Operator, Security Command Centre

Burnaby, BC, Canada

$24.8 to $26.8 CAD / hour · Full-time

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Applications open in a new tab.

Job details

Pay: $24.8 to $26.8 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Position Overview

Job Title: Operator, Security Command Centre

Employment Type: Full-time

Pay Rate: $24.80 - $26.80 per hour

Site Overview

The Security Command Centre serves as the 24/7 central communications hub for facility security operations. Utilizing modern security technologies, access control systems, and live video surveillance, the Command Centre connects field personnel, management, and subcontractors to maintain a safe and secure environment across all designated properties.

What You'll Be Doing

Reporting to the Security Command Centre Manager, you will deliver exceptional customer service while coordinating incident responses and managing security infrastructure. Key responsibilities include:

Monitoring security systems, access controls, intrusion alarms, panic systems, and video surveillance in accordance with Standard Operating Procedures.
Directing, instructing, and maintaining clear communication with guards and tactical guards in the field.
Answering, triaging, and documenting incoming calls, emails, and service requests, escalating critical issues to leadership as necessary.
Managing physical access controls and keys, including administration of Lenel access levels, NERC key sign-outs, and the Commander Connect database.
Administering photo IDs and facility access control cards.
Conducting virtual patrols, investigations, and initial troubleshooting of security equipment functionality.
Logging shift activities, creating detailed incident reports, and prioritizing service requests for maintenance and security deficiencies.

Must Haves

Valid B.C. Provincial Security License.
Basic Security Training (BST) completion.
Minimum 6 months of experience in a control centre, operations centre, or call centre setting, including direct experience administering security systems (access control, video surveillance, intrusion alarms).
Intermediate computer skills and comfort working extensively with software applications and databases.

Nice-to-Haves

Certifications in Customer Service for Security, Note-Taking & Report Writing, or JIBC Investigations.
Occupational First Aid Level 2 (OFA 2).
Experience with Lenel systems, Key Tracer, TMA Operator training, or advanced video monitoring systems.
Verbal de-escalation training (such as MOAB, NVCI, or equivalent).
Familiarity with NERC compliance requirements or Information Protection Programs.

What's In It For You?

Paladin Security offers competitive compensation, comprehensive training, and opportunities to advance your career within a technology-driven security environment. If you thrive in a fast-paced setting and are ready to support a critical operations team, we encourage you to apply!

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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More about this job

Responsibilities

Monitor security systems, access controls, alarms, and video surveillance while coordinating communications and incident responses with field personnel and leadership. Administer access credentials and keys, conduct virtual patrols and initial investigations, troubleshoot equipment, and maintain shift logs and incident reports.

Requirements

Applicants must hold a valid B.C. Provincial Security License and have completed Basic Security Training. They need at least six months of control centre, operations centre, or call centre experience that includes administering security systems, along with intermediate computer skills and comfort using software and databases.

Skills

Security System Monitoring
Access Control Administration
Video Surveillance
Intrusion Alarm Monitoring
Incident Response Coordination
Field Personnel Communication
Call Triage
Incident Documentation
Security Investigations
Virtual Patrols
Security Equipment Troubleshooting
Customer Service
De-escalation
Database Administration
Report Writing
Intermediate Computer Skills

Benefits

Competitive Compensation
Comprehensive Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B.C. Provincial Security License
Basic Security Training (BST)
Security Command Centre
Access Control
Video Surveillance
Intrusion Alarms
Panic Systems
Lenel
Key Tracer
Commander Connect
NERC Compliance
NERC Key Sign-Outs
TMA Operator Training
Photo IDs
Facility Access Cards
Virtual Patrols
Incident Response
Incident Reports
Security Investigations
Security Equipment Troubleshooting
Customer Service for Security
Note-Taking and Report Writing
JIBC Investigations
Occupational First Aid Level 2
Verbal De-escalation
MOAB
NVCI
Information Protection Programs

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Jobs in Canada