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Added 28 mins ago
Cook (Casual) - The Waterford
Century Group
Delta, BC
Must possess a diploma from a recognized culinary school
Added 28 mins ago
Cook (Casual) - The Wexford
Century Group
Delta, BC
Must possess a diploma from a recognized culinary school
Added 28 mins ago
Recreation Assistant with Class 4 (Casual) - The Wexford
Century Group
Delta, BC
Being a supportive and collaborative team member who contributes your skills and knowledge to create purposeful, happy and vibrant senior communities.
Added 28 mins ago
Recreation Assistant (Casual) - The Waterford
Century Group
Delta, BC
Being a supportive and collaborative team member who contributes your skills and knowledge to create purposeful, happy and vibrant senior communities.
Added 28 mins ago
Housekeeper, Independent Living (Casual) - The Waterford
Century Group
Delta, BC
Being a supportive and collaborative team member who contributes your skills and knowledge to create purposeful, happy and vibrant senior communities.
Added 28 mins ago
Class 1 Delivery Driver
PFG | Performance Good Group
Calgary, AB
…answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and performs duties as assigned to best serve the…
Added 28 mins ago
Seasonal Sales Associate
Burton
Montreal, QC
Candidates MUST reside in one of these locations at the time of hire.
Added 28 mins ago
Vice President, Finance & Business Operations
Make-A-Wish Canada / Rêves d'enfants Canada
Toronto, ON · Montreal, QC · Vancouver, BC · ON · AB
As a key member of our Senior Leadership Team, and reporting to the Senior Vice President, Transformation & Operations, you will bring together financial strategy, business operations,…
Added 28 mins ago
Store Associate
Sherwin-Williams
Thunder Bay, ON
Must have a valid, unrestricted Driver’s License
Added 28 mins ago
T
Business Application Analyst
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 28 mins ago
T
Personal Banking Associate Trainee - Saint-Hubert, Gaétan-Boucher (Full time)
TD
Longueuil, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 28 mins ago
T
Agriculture Credit Analyst I
TD
Regina, SK
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 28 mins ago
T
Personal Banking Associate Trainee - French Language Preferred
TD
Toronto, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 28 mins ago
HB
Supervisor, Food Services
Hennick Bridgepoint Hospital, Sinai Health
Toronto, ON
- $36.33 to $45.42 CAD / hour
- Contract
…oversee fresh, from-scratch meal preparation and lead a frontline team responsible for delivering diverse, well-balanced meals tailored to patient needs. Your commitment to problem-solving…
Added 28 mins ago
HB
Cook, Food Services
Hennick Bridgepoint Hospital, Sinai Health
Toronto, ON
- Contract
Serving hundreds of patients on a fixed schedule is a team outcome, not an individual one. During high-volume service periods, you instinctively step in to support your colleagues because…
Added 28 mins ago
D
Member Services Coordinator
Desjardins
Montreal, QC · Caisse Desjardins des policiers et policières
- Full-time
The incumbent coordinates Member Services operations. He or she organizes daily activities and ensures the quality of services provided to members and customers. He or she participates in…
Added 28 mins ago
VC
Licensed Practical Nurse (LPN) - Acute Medicine
Vancouver Coastal Health
Vancouver, BC
- Full-time
…Practical Nurses. Working independently and collaboratively as a member of an interdisciplinary care team, performs full scope of practical nursing functions for clients with predictable…
Added 28 mins ago
PS
Security Guard
Paladin Security Group Ltd
Powell River, BC
- $19.49 to $22.53 CAD / hour
- Full-time
…respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet…
Added 28 mins ago
PS
Healthcare Operations Centre Dispatcher
Paladin Security Group Ltd
Burnaby, BC
- $25.28 CAD / hour
- Full-time
…respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet…
Added 28 mins ago
PS
Tactical Mobile Security Guard
Paladin Security Group Ltd
Courtenay, BC
- $25 to $27 CAD / hour
- Full-time
Schedule: 12-hour shifts on a 4-day rotation · Availability to work 12-hour shifts on a 4-day rotation
Added 28 mins ago
PS
Operator, Security Command Centre
Paladin Security Group Ltd
Burnaby, BC
- $24.8 to $26.8 CAD / hour
- Full-time
…respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet…
Added 28 mins ago
PS
Security Operator / Dispatcher
Paladin Security Group Ltd
Burnaby, BC
- $21 to $21.5 CAD / hour
- Full-time
…respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet…
Added 28 mins ago
PS
Security Guard
Paladin Security Group Ltd
Ashcroft, BC
- $22.5 CAD / hour
- Full-time
Located in Ashcroft, BC, this client site offers a community-focused working environment. As a key member of our team, you will help maintain a safe, welcoming, and secure environment for…
Added 28 mins ago
PS
Security Guards
Paladin Security Group Ltd
Courtenay, BC
- $19.49 to $22.53 CAD / hour
- Full-time
…respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet…
Added 28 mins ago
PS
Security Guard at Imperial Oil Nanticoke
Paladin Security Group Ltd
Nanticoke, ON
- $18.35 to $19.77 CAD / hour
- Contract
…respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet…

Paladin Security Group Ltd

Operator, Security Command Centre

Burnaby, BC, Canada

$24.8 to $26.8 CAD / hour · Full-time

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Job details

Pay: $24.8 to $26.8 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Position Overview

Job Title: Operator, Security Command Centre

Employment Type: Full-time

Pay Rate: $24.80 - $26.80 per hour

Site Overview

The Security Command Centre serves as the 24/7 central communications hub for facility security operations. Utilizing modern security technologies, access control systems, and live video surveillance, the Command Centre connects field personnel, management, and subcontractors to maintain a safe and secure environment across all designated properties.

What You'll Be Doing

Reporting to the Security Command Centre Manager, you will deliver exceptional customer service while coordinating incident responses and managing security infrastructure. Key responsibilities include:

Monitoring security systems, access controls, intrusion alarms, panic systems, and video surveillance in accordance with Standard Operating Procedures.
Directing, instructing, and maintaining clear communication with guards and tactical guards in the field.
Answering, triaging, and documenting incoming calls, emails, and service requests, escalating critical issues to leadership as necessary.
Managing physical access controls and keys, including administration of Lenel access levels, NERC key sign-outs, and the Commander Connect database.
Administering photo IDs and facility access control cards.
Conducting virtual patrols, investigations, and initial troubleshooting of security equipment functionality.
Logging shift activities, creating detailed incident reports, and prioritizing service requests for maintenance and security deficiencies.

Must Haves

Valid B.C. Provincial Security License.
Basic Security Training (BST) completion.
Minimum 6 months of experience in a control centre, operations centre, or call centre setting, including direct experience administering security systems (access control, video surveillance, intrusion alarms).
Intermediate computer skills and comfort working extensively with software applications and databases.

Nice-to-Haves

Certifications in Customer Service for Security, Note-Taking & Report Writing, or JIBC Investigations.
Occupational First Aid Level 2 (OFA 2).
Experience with Lenel systems, Key Tracer, TMA Operator training, or advanced video monitoring systems.
Verbal de-escalation training (such as MOAB, NVCI, or equivalent).
Familiarity with NERC compliance requirements or Information Protection Programs.

What's In It For You?

Paladin Security offers competitive compensation, comprehensive training, and opportunities to advance your career within a technology-driven security environment. If you thrive in a fast-paced setting and are ready to support a critical operations team, we encourage you to apply!

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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More about this job

Responsibilities

Monitor security systems, access controls, alarms, and video surveillance while coordinating communications and incident responses with field personnel and leadership. Administer access credentials and keys, conduct virtual patrols and initial investigations, troubleshoot equipment, and maintain shift logs and incident reports.

Requirements

Applicants must hold a valid B.C. Provincial Security License and have completed Basic Security Training. They need at least six months of control centre, operations centre, or call centre experience that includes administering security systems, along with intermediate computer skills and comfort using software and databases.

Skills

Security System Monitoring
Access Control Administration
Video Surveillance
Intrusion Alarm Monitoring
Incident Response Coordination
Field Personnel Communication
Call Triage
Incident Documentation
Security Investigations
Virtual Patrols
Security Equipment Troubleshooting
Customer Service
De-escalation
Database Administration
Report Writing
Intermediate Computer Skills

Benefits

Competitive Compensation
Comprehensive Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B.C. Provincial Security License
Basic Security Training (BST)
Security Command Centre
Access Control
Video Surveillance
Intrusion Alarms
Panic Systems
Lenel
Key Tracer
Commander Connect
NERC Compliance
NERC Key Sign-Outs
TMA Operator Training
Photo IDs
Facility Access Cards
Virtual Patrols
Incident Response
Incident Reports
Security Investigations
Security Equipment Troubleshooting
Customer Service for Security
Note-Taking and Report Writing
JIBC Investigations
Occupational First Aid Level 2
Verbal De-escalation
MOAB
NVCI
Information Protection Programs

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Work requirements

Jobs in Canada