Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 1 hour ago
T
Business Application Analyst
TD
Toronto, ON
- Full-time
Work with Change Management to assess and ensure that customer and employee experience / stakeholder impacts are appropriately identified and managed
Added 1 hour ago
T
Agriculture Credit Analyst I
TD
Regina, SK
- Full-time
Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Added 1 hour ago
IB
Terminal Manager
International Bulk Services
Truro, NS
- Full-time
The daily and proactive direction and operation of the facility, supplying direct service to the shipping public
Added 1 hour ago
SF
Dispatcher / Freight Broker
Starship Freight
Georgetown, ON
- Full-time
Comprehensive Benefits: 100% company-paid benefits after 3 months, including an Employee Assistance Program.
Added 1 hour ago
IW
CWB Welder
Ice Western
AB · Calgary, Alberta
- Full-time
We are seeking experienced Welders/Fabricators to join our morning shift team · Morning Shift; Monday – Thursday, 6am – 3:30pm & Friday, 6am – 2:30pm
Added 1 hour ago
SL
Bilingual Consultant, Advisor Business Organization
Sun Life
Montreal, QC · Quebec, QC
- Full-time
…capacity, develop profitable business practices, and improve client…
Added 1 hour ago
PC
Seasonal Labourer/Equipment Operator (Snow Plow)
Perth County
Mitchell, ON
- Temporary
Shift: Mornings, afternoons and rotating shifts over a 3-week cycle
Added 1 hour ago
C
Systems Engineer
Company3
Vancouver, BC
- Full-time
…most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full…
Added 1 hour ago
PC
Talent Acquisition Specialist
People Corporation
Winnipeg, MB · Toronto, ON · MB - PC Kenaston - Wpg
- Full-time
Serve as an ambassador for People Corporation by promoting our culture, values, employee experience, and career opportunities to prospective candidates.
Added 1 hour ago
OV
Network Administrator - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.
Added 1 hour ago
JC
Cloud Solutions Administrator
JANA Corporation
Aurora, ON · Greater Toronto (Aurora), Ontario
- Full-time
…opportunity to get support with mental wellness through our Employee Assistance…
Added 1 hour ago
Accounts Payable Specialist
Danica
Vancouver, BC
…collaborating effectively with Finance, Operations, Customer Service, and other internal teams. Experience navigating Sage X3 is an asset. This role reports directly to the Controller and…
Added 1 hour ago
BB
Manager, Funding
Bridgewater Bank
Calgary, AB
- Full-time
As a wholly owned subsidiary of AMA, we share a proud legacy of service and a commitment to doing the right thing for our customers, our communities, and each other. At Bridgewater Bank,…
Added 1 hour ago
Trust Lead
Clark Wilson
Vancouver, BC
As leaders in our markets, we continue to grow by fostering strong relationships, delivering exceptional service, and empowering our people to succeed. We are consistently recognized for…
Added 1 hour ago
D
Member Services Coordinator
Desjardins
Montreal, QC · Caisse Desjardins des policiers et policières
- Full-time
Regularly monitor the queue and make necessary adjustments to boost productivity and improve service quality for members and customers.
Added 1 hour ago
VC
Licensed Practical Nurse (LPN) - Acute Medicine
Vancouver Coastal Health
Vancouver, BC
- Full-time
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and…
Added 1 hour ago
PS
Security Guard
Paladin Security Group Ltd
Powell River, BC
- $19.49 to $22.53 CAD / hour
- Full-time
…supporting local businesses, and delivering reliable customer service to community members and…
Added 1 hour ago
PS
Healthcare Operations Centre Dispatcher
Paladin Security Group Ltd
Burnaby, BC
- $25.28 CAD / hour
- Full-time
Prior experience in security, call centre operations, or customer service.
Added 1 hour ago
PS
Tactical Mobile Security Guard
Paladin Security Group Ltd
Courtenay, BC
- $25 to $27 CAD / hour
- Full-time
Schedule: 12-hour shifts on a 4-day rotation · Availability to work 12-hour shifts on a 4-day rotation
Added 1 hour ago
PS
Operator, Security Command Centre
Paladin Security Group Ltd
Burnaby, BC
- $24.8 to $26.8 CAD / hour
- Full-time
Reporting to the Security Command Centre Manager, you will deliver exceptional customer service while coordinating incident responses and managing security infrastructure. Key…
Added 1 hour ago
PS
Security Operator / Dispatcher
Paladin Security Group Ltd
Burnaby, BC
- $21 to $21.5 CAD / hour
- Full-time
Provide customer service while remaining calm, focused, and adaptable in fast-paced scenarios.
Added 1 hour ago
PS
Security Guard
Paladin Security Group Ltd
Ashcroft, BC
- $22.5 CAD / hour
- Full-time
Provide customer service and assist visitors with directions and basic inquiries.
Added 1 hour ago
PS
Security Guards
Paladin Security Group Ltd
Courtenay, BC
- $19.49 to $22.53 CAD / hour
- Full-time
Provide customer service and build positive relationships with clients, tenants, and members of the public.
Added 1 hour ago
PS
Security Guard at Imperial Oil Nanticoke
Paladin Security Group Ltd
Nanticoke, ON
- $18.35 to $19.77 CAD / hour
- Contract
Provide customer service and emergency response support to site personnel and visitors.
Added 1 hour ago
A
Heavy Duty Technician
AMECO
Leduc, AB
- $55 to $57 CAD / hour
- Full-time
Communicate with customers concerning repair and service needs; this communication is frequent and critical.

Paladin Security Group Ltd

Operator, Security Command Centre

Burnaby, BC, Canada

$24.8 to $26.8 CAD / hour · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $24.8 to $26.8 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Position Overview

Job Title: Operator, Security Command Centre

Employment Type: Full-time

Pay Rate: $24.80 - $26.80 per hour

Site Overview

The Security Command Centre serves as the 24/7 central communications hub for facility security operations. Utilizing modern security technologies, access control systems, and live video surveillance, the Command Centre connects field personnel, management, and subcontractors to maintain a safe and secure environment across all designated properties.

What You'll Be Doing

Reporting to the Security Command Centre Manager, you will deliver exceptional customer service while coordinating incident responses and managing security infrastructure. Key responsibilities include:

Monitoring security systems, access controls, intrusion alarms, panic systems, and video surveillance in accordance with Standard Operating Procedures.
Directing, instructing, and maintaining clear communication with guards and tactical guards in the field.
Answering, triaging, and documenting incoming calls, emails, and service requests, escalating critical issues to leadership as necessary.
Managing physical access controls and keys, including administration of Lenel access levels, NERC key sign-outs, and the Commander Connect database.
Administering photo IDs and facility access control cards.
Conducting virtual patrols, investigations, and initial troubleshooting of security equipment functionality.
Logging shift activities, creating detailed incident reports, and prioritizing service requests for maintenance and security deficiencies.

Must Haves

Valid B.C. Provincial Security License.
Basic Security Training (BST) completion.
Minimum 6 months of experience in a control centre, operations centre, or call centre setting, including direct experience administering security systems (access control, video surveillance, intrusion alarms).
Intermediate computer skills and comfort working extensively with software applications and databases.

Nice-to-Haves

Certifications in Customer Service for Security, Note-Taking & Report Writing, or JIBC Investigations.
Occupational First Aid Level 2 (OFA 2).
Experience with Lenel systems, Key Tracer, TMA Operator training, or advanced video monitoring systems.
Verbal de-escalation training (such as MOAB, NVCI, or equivalent).
Familiarity with NERC compliance requirements or Information Protection Programs.

What's In It For You?

Paladin Security offers competitive compensation, comprehensive training, and opportunities to advance your career within a technology-driven security environment. If you thrive in a fast-paced setting and are ready to support a critical operations team, we encourage you to apply!

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Apply on LinkedIn About employer

More about this job

Responsibilities

Monitor security systems, access controls, alarms, and video surveillance while coordinating communications and incident responses with field personnel and leadership. Administer access credentials and keys, conduct virtual patrols and initial investigations, troubleshoot equipment, and maintain shift logs and incident reports.

Requirements

Applicants must hold a valid B.C. Provincial Security License and have completed Basic Security Training. They need at least six months of control centre, operations centre, or call centre experience that includes administering security systems, along with intermediate computer skills and comfort using software and databases.

Skills

Security System Monitoring
Access Control Administration
Video Surveillance
Intrusion Alarm Monitoring
Incident Response Coordination
Field Personnel Communication
Call Triage
Incident Documentation
Security Investigations
Virtual Patrols
Security Equipment Troubleshooting
Customer Service
De-escalation
Database Administration
Report Writing
Intermediate Computer Skills

Benefits

Competitive Compensation
Comprehensive Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B.C. Provincial Security License
Basic Security Training (BST)
Security Command Centre
Access Control
Video Surveillance
Intrusion Alarms
Panic Systems
Lenel
Key Tracer
Commander Connect
NERC Compliance
NERC Key Sign-Outs
TMA Operator Training
Photo IDs
Facility Access Cards
Virtual Patrols
Incident Response
Incident Reports
Security Investigations
Security Equipment Troubleshooting
Customer Service for Security
Note-Taking and Report Writing
JIBC Investigations
Occupational First Aid Level 2
Verbal De-escalation
MOAB
NVCI
Information Protection Programs

Report this job

Work requirements

Jobs in Canada