Part-Time Scheduling Coordinator
- Halifax, NS, Canada
$19.5 CAD / hour · Part-time
Applications open in a new tab.
Job details
- Pay
- $19.5 CAD / hour
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Behind every successful security team is an organized operations unit ensuring every post is filled and every client is supported. As a Scheduling Coordinator with Paladin Security in Halifax, Nova Scotia, you will serve as a central point of contact for our Atlantic Operations team. You will handle the puzzle of workforce management: coordinating guard availability, dispatching coverage for open shifts, and maintaining smooth daily schedules across regional client sites.
If you excel at quick problem-solving, enjoy clear daily communication, and stay calm when plans change unexpectedly, this role offers an engaging, team-oriented workspace where your organizational skills directly impact daily business operations.
What Success Looks Like
Success in this role means maintaining full operational coverage across client sites while delivering clear, supportive communication to our security officers and leadership team.
In Your Day-to-day Work, You Will
- Monitor operational rosters to track open shifts, time-off requests, and coverage needs in real time.
- Reach out to off-duty and casual team members to present available shifts and confirm roster changes.
- Provide clear updates to site leaders, clients, and security officers regarding schedule updates and arrival expectations.
- Log accurate availability records, shift acceptances, and scheduling updates in our management system.
- Work directly with operations leadership to address urgent staffing requests and unexpected absences quickly.
- Build reliable working relationships with guard staff across the region, encouraging high engagement and consistent shift fulfillment.
- Develop a deep understanding of site-specific security requirements to ensure compliant, qualified staffing assignments.
- Help track shift coverage trends to assist management in optimizing regional staffing plans.
Must-Have Requirements
- High School Diploma or equivalent (GED).
- Fluency in English with strong written and verbal communication skills.
- Experience providing professional customer service over the phone and in person.
- Demonstrated ability to stay calm, focused, and polite during fast-paced or unexpected situations.
- Strong organizational skills with the ability to manage competing priorities accurately.
- Basic computer proficiency and comfort learning scheduling software.
- Previous experience in workforce scheduling, dispatching, or administrative logistics.
- Prior experience working in the security, healthcare, or service industries.
Hourly Rate: $19.50 per hour
Employment Types: Part-Time
Shift Availability: Because security operates around the clock, shifts fall into the following operational windows:
- Saturday & Sunday: 7am - 3pm
- Additional hours may available per operational needs
Paladin Security is proud to be certified as a Great Place to Work. We focus on internal development, inclusive teamwork, and practical support for our employees.
- Financial Flexibility: Access daily pay options to receive earned wages when you need them.
- Career Growth: We actively promote from within, offering clear pathways into operational management and leadership.
- Collaborative Environment: Work alongside dedicated professionals in a supportive, team-focused atmosphere.
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Apply Today
If you are an organized, dependable communicator who enjoys keeping operations moving forward, we encourage you to apply. We welcome qualified candidates and provide accommodations throughout the hiring process upon request.
More about this job
Responsibilities
Monitor rosters, identify open shifts and coverage needs, contact staff to fill shifts, and record availability and schedule changes in the management system. Communicate updates to officers, site leaders, and clients, while working with operations leadership to respond to urgent staffing needs and support regional staffing plans.
Requirements
A high school diploma or equivalent is required, along with English fluency, strong communication and customer-service skills, and the ability to stay organized and composed in fast-paced situations. Basic computer skills and willingness to learn scheduling software are required; scheduling, dispatch, logistics, or relevant industry experience is an asset.
Skills
- Workforce Scheduling
- Dispatching
- Customer Service
- Written Communication
- Verbal Communication
- Organization
- Prioritization
- Problem-Solving
- Calmness Under Pressure
- Roster Management
- Availability Tracking
- Recordkeeping
- Scheduling Software
- Teamwork
- Relationship Building
- Staffing Coordination
Benefits
- Daily Pay Options
- Career Growth
- Internal Promotion Opportunities
- Supportive Team Environment
- Workplace Accommodations
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Security & Safety
- Customer Service & Support
- Logistics
Keywords
- Security Operations
- Workforce Management
- Operational Coverage
- Scheduling
- Dispatching
- Open Shifts
- Shift Coverage
- Operational Rosters
- Time-Off Requests
- Staff Availability
- Roster Changes
- Scheduling Software
- Management System
- Client Sites
- Security Officers
- Site-Specific Requirements
- Staffing Assignments
- Urgent Staffing Requests
- Customer Service
- Administrative Logistics
- Workforce Scheduling
- Security Industry