Rural Casual Guard

Role Overview

Rural Security Guards play a vital role in maintaining safe, welcoming environments for healthcare staff, patients, and visitors across southern Alberta. Working on a casual, temporary basis, you will support Alberta Health Services (AHS) facilities across Crowsnest Pass, Pincher Creek, Cardston, Raymond, Fort Macleod, and surrounding communities.

This role offers the chance to do meaningful work in your regional community while staying physically active. If you thrive on variety, enjoy helping others, and maintain a steady composure during challenging situations, this role offers an approachable pathway into healthcare security.

What Success Looks Like

Success in this position means being a visible, reassuring, and approachable presence across healthcare sites while proactively preventing safety risks.

On a Day-to-day Basis, You Will

• Conduct continuous foot patrols across large healthcare facilities, walking up to 18 to 20 kilometers per shift and navigating stairs.
• Greet patients, staff, and visitors, providing helpful customer service and handling lost and found inquiries.
• Monitor building security, report maintenance hazards, and ensure site policies are respected.
• Use two-way radios and computer software to log daily activities and write clear, detailed incident reports.
  
  

In Critical Moments, You Will

• De-escalate tense or emotionally charged situations using calm, professional communication.
• Respond promptly to security alarms, facility emergencies, and medical calls, providing basic first aid support when needed.
• Coordinate directly with emergency responders, including police, fire, and paramedic services.
• Manage crowd control or assist with evicting unauthorized individuals when necessary.
  
  

Qualifications & Requirements

Must-Have Requirements

• Licensing: A valid Alberta Security Worker License, or the ability to obtain one prior to employment.
• Legal Authorization: Legally authorized to work in Canada.
• Shift Availability: Willingness and availability to work a flexible casual schedule, including both daytime and overnight shift rotations.
• Physical Capability: Ability to complete active foot patrols walking 18 to 20 kilometers per shift and climbing stairs in large building environments.
• Communication Skills: Strong spoken and written English skills for writing clear legal reports and communicating clearly over two-way radios.
• Key Traits: Excellent customer service skills, strong observation, and the ability to make sound decisions independently in emergency situations.
  
  

Nice-to-Have Qualifications

• Current Standard First Aid and CPR certification (training support may be available).
• Previous experience in security, healthcare, customer service, or public-facing roles.
• A valid driver's license and access to reliable transportation to travel between regional healthcare sites.
  
  

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Join Our Team?

If you are a dependable, community-minded individual ready to bring a calm and helpful presence to our healthcare facilities, we would love to hear from you. Apply today to begin the application process.

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