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Paladin Security Group Ltd

Security Field Manager

AB, Canada
Edmonton, AB, Canada

$22 to $25 CAD / hour · Full-time

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Job details

Pay: $22 to $25 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Position Overview

Title: Field Manager

Employment Type: Full-time

Pay Rate: 22/hr- 25/hr

Schedule: 1800 - 0600 hrs

Reports to: Director of Operations

Site Overview

This role oversees field operations, ensuring high standards of safety, service quality, and operational reliability for our client account after regular business hours.

What You'll Be Doing

Manage field operations after business hours in close coordination with the 24/7 Operations Center and Mobile Division.
Supervise, coach, and mentor static and mobile security guards in the field.
Collaborate with Client Service Managers and Mobile Division Managers to meet site obligations and provide operational feedback.
Coordinate with the Scheduling Department to ensure all shifts are covered by properly trained guards.
Ensure guards understand their required site duties and maintain consistent customer service standards.
Conduct preliminary investigations and write clear incident reports.
Set up and manage logistics for short-term special assignments.
Apply corrective actions and progressive discipline when appropriate.
Maintain regular communication with the senior management team.

Must Haves

Valid Class 5 driver's license.
Alberta Security License
Clean driver's abstract covering at least the last three years.
Computer literacy, including proficiency with Microsoft Word.
Strong written and verbal communication skills with the ability to write detailed reports.
Proven customer service, problem-solving, and decision-making skills.
Flexibility to work extended hours or extra shifts when operational needs arise.

Nice-to-Haves

Previous supervisory or management experience.
Prior experience within the Paladin Mobile Division.

What's In It For You?

Leadership development and mentorship opportunities in a dynamic field environment.
Direct involvement in operational planning and team building.
A supportive management structure focused on professional growth.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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More about this job

Responsibilities

Manage after-hours field operations in coordination with the Operations Center and Mobile Division, supervising and supporting static and mobile security guards. Coordinate staffing and special assignments, investigate incidents and prepare reports, uphold service standards, and communicate operational updates to management.

Requirements

Requires a valid Class 5 driver's license, an Alberta Security License, a clean driver's abstract covering at least three years, computer literacy including Microsoft Word, and strong communication, customer service, problem-solving, and decision-making skills. Candidates must be flexible to work extended hours or extra shifts; supervisory experience and Paladin Mobile Division experience are preferred.

Skills

Field Operations Management
Security Guard Supervision
Coaching And Mentoring
Scheduling Coordination
Incident Investigation
Incident Reporting
Customer Service
Problem-Solving
Decision-Making
Written Communication
Verbal Communication
Microsoft Word
Operational Planning
Progressive Discipline
Logistics Coordination
Team Building

Benefits

Leadership Development
Mentorship Opportunities
Professional Growth

Visa sponsorship

Not detected in the job text

Keywords

Security Operations
Field Operations
Static Security Guards
Mobile Security Guards
Alberta Security License
Class 5 Driver's License
Clean Driver's Abstract
Microsoft Word
Incident Investigation
Incident Reports
Customer Service
Scheduling
Shift Coverage
Special Assignments
Operational Planning
Progressive Discipline
Team Supervision
Coaching
Mentoring
24/7 Operations Center
Mobile Division
Client Service
Logistics
Safety
Service Quality

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