Security Guard at Kingsway Mall

Overview

Join one of Edmonton's busiest shopping destinations as a Full-Time Security Officer at Kingsway Mall. This role provides a dynamic, high-volume environment where you can build hands-on experience in emergency response, public safety, and incident resolution. Working alongside an experienced team, local law enforcement, and emergency responders, you will help maintain a safe and welcoming space for tenants, staff, and visitors.

What Success Looks Like

Success in this role means being a steady, proactive, and professional presence on site. You will handle routine patrols and unexpected events with confidence, making quick decisions while keeping de-escalation and safety top of mind.

In Your Day-to-day Operations, You Will

• Patrol mall property on foot, covering up to 18 to 20 kilometers and navigating stairs during a shift to deter incidents and assist patrons.
• Enforce mall regulations, municipal bylaws, and provincial statutes, including the Trespass to Property Act and Section 494 lawful arrests under the Canadian Criminal Code when necessary.
• Collaborate directly with the Edmonton Police Service (EPS), Emergency Medical Services (EMS), and Edmonton Fire Rescue Services (EFD) during incident responses.
• Respond to medical emergencies and administer basic first aid as a first responder.
• De-escalate challenging conflict situations calmly, applying approved use-of-force principles safely and appropriately when required.
• Complete detailed, accurate incident reports and maintain continuous communication with team members using two-way radios.
  
  

Training & Provided Equipment

You will be set up for success before taking on independent duty. All new officers complete a 3-week in-house training program covering emergency management, legal authorities, and de-escalation.

You will also be fully equipped with professional equipment, including:

• Level IIIA ballistic protective vest
• Axon body-worn camera system
• Two-way radio communications equipment
• Handcuffs and standard duty gear
  
  

Compensation & Benefits

• Pay Rates: $20.50 per hour (Day/Evening) | $22.50 per hour (Overnight)
• Incentive: $1,000 Bonus
• Flexible Pay Access: DailyPay option to access your earned income off-cycle when needed
• Health Coverage: Medical, Dental, and Life Insurance benefits
• Time Off: Paid vacation
• Career Advancement: Strong culture of promoting from within into leadership and specialized roles
  
  

Must-Have Requirements

What You Need to Succeed

• Valid Alberta Security License.
• Valid Class 5 Advanced Driver's License or higher (Class 7 or Class 5 GDL licenses are not accepted).
• High School Diploma or equivalent (GED).
• Legal authorization to work in Canada.
• Open availability to work full-time across various shifts, including day, evening, overnight, and weekend schedules.
• Physical stamina to walk up to 20 km per shift, climb stairs, and stand for extended periods.
• Strong written and spoken communication skills.
  
  

Nice-to-Have Qualifications

• Prior experience in frontline security, public safety, or emergency response.
• Background in customer service or conflict resolution.
  
  

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Join the Team?

If you are disciplined, eager to gain valuable field experience, and ready to grow your career in public safety, we would love to hear from you. Apply today to take the next step in your security career at Kingsway Mall.