Security Guard at Toronto Eaton Centre

Position Overview

Title: Security Guard

Employment Type: Casual

Pay Rate: $18.40 - $24.00 per hour

Site: Toronto Eaton Centre

Schedule: 12-hour shifts (Continental days/nights)

OT Method: Averaging Agreement (AA) after 88 hours

Internal Posting Date: October 21st 2026

Internal Closing Date: October 27th 2026

External Closing Date: October 31st, 2026

Site Overview

Located in downtown Toronto, the Toronto Eaton Centre is one of North America's busiest retail landmarks. Working at this iconic site offers a fast-paced, high-energy environment where our team helps ensure a safe, welcoming experience for thousands of daily shoppers, tenants, and visitors.

What You'll Be Doing

As a Security Guard at the Toronto Eaton Centre, you will help maintain safety and order across a prominent retail property. Your day-to-day responsibilities will include:

• Conducting regular interior and exterior patrols of mall concourses, entrances, and parking areas.
• Managing access control points by checking identification and assisting visitors, vendors, and staff.
• Monitoring CCTV, alarm systems, and site activity to identify and address security concerns quickly.
• Responding promptly to incidents, alarms, and emergency situations, coordinating with emergency services when necessary.
• Maintaining a visible presence to deter theft, vandalism, trespassing, and safety violations.
• Delivering clear, helpful customer service to visitors seeking directions or assistance.
• Enforcing site policies, building regulations, and safety standards consistently.
• Checking doors, locks, and safety equipment routinely, reporting maintenance or safety hazards immediately.
  
  

Must Haves

• Valid Ontario Security License.
• Valid First Aid & CPR Level C certification from a WSIB-approved provider.
• Strong communication skills and a professional, customer-focused approach.
• Legal authorization to work in Canada.
• Willingness to complete Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certification prior to onboarding (funded by Paladin with a 6-month commitment).
  
  

Nice-to-Haves

• Prior experience working in security or high-traffic retail environments.
• Post-secondary education in law enforcement, security management, or a related field.
  
  

What's In It For You?

• Competitive pay range of $18.40 to $24.00 per hour.
• Health, dental, and vision benefit plan options.
• Paid vacation and paid sick days.
• Free uniforms with dry cleaning and tailoring allowance.
• Security license reimbursement.
• Paid certification opportunities and clear pathways for internal promotion.
  
  

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.