Security Guard at University Health Network - West Park

Position Overview

Title: Security Guard

Employment Type: Full Time

Pay Rate: $20.03/hr - $22.53/hr (based on leveling system)

Site: University Health Network Westpark

Schedule: Continental Rotation (0800-2000 / 2000-0800)

Overtime Methodology: Averaging Agreement

Site Overview

University Health Network (UHN) is Canada’s leading hospital network, recognized for excellence in patient care, research, and education. West Park Healthcare Centre, part of UHN, specializes in rehabilitation and complex care services. The facility helps patients overcome serious injury and illness so they can regain independence and return to their communities.

What You'll Be Doing

• Conduct proactive foot patrols of assigned areas to secure facilities, equipment, and personal safety across the property.
• Respond quickly and efficiently to routine security incidents, safety hazards, and coded hospital emergencies.
• Write clear incident reports, investigate security breaches, and document shift activities using two-way radios and computer applications.
• Provide clear direction and supportive customer service to patients, visitors, and staff, particularly during high-stress situations.
• De-escalate situations involving upset or aggressive individuals and assist during medical emergencies as needed.
• Contact emergency services, such as police, fire, or paramedic teams, when required.
  
  

Must Haves

• Valid Ontario Security License
• Valid First Aid & CPR Level C certification from a WSIB-approved provider
• Grade 12 diploma or GED equivalent
• Fluency in spoken and written English
• Legal authorization to work in Canada
• Up-to-date immunization records (MMR, Varicella, 2 doses of COVID-19 vaccine, and a 2-step TB skin test)
• Ability to be clean-shaven to meet N95 mask fit-testing requirements
• Physical capability to stand and walk for extended periods
• Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, or willingness to complete Paladin's free training program prior to onboarding (requires a 6-month commitment)
  
  

Nice-to-Haves

• One year of prior security or law enforcement experience
• Educational background in Police Foundations, Protection Security and Investigations, Criminology, or Border Services
  
  

What's In It For You?

• Comprehensive benefits package, including medical, dental, life insurance, long-term disability, paid vacation, paid sick days, and paid holidays
• Access to daily pay options
• Free uniforms with dry cleaning and tailoring allowance
• Security license reimbursement
• Ongoing professional training and career development opportunities
  
  

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.