Security Guard - Downtown Vancouver Shopping Mall

Position Overview

Title: Security Guard

Employment Type: Full-time (On-call status with full-time hours provided)

Pay Rate: $24.00 per hour

Site: Downtown Vancouver Shopping Mall

Schedule: 5 days per week (Sunday to Saturday), Graveyards (0000–0800) OR Mornings and Afternoons

Site Overview

Located in the heart of Downtown Vancouver, this high-profile retail shopping centre is a active community hub. Security guards on this site maintain a high-visibility presence, working in a fast-paced environment that involves daily public interaction, tenant support, and proactive safety management.

What You'll Be Doing

As a Security Guard at this site, you will be responsible for maintaining safety, supporting visitors, and managing real-time security situations. Your daily tasks will include:

• Conducting regular foot patrols across the property, walking between 20,000 and 30,000 steps per shift.
• Interacting professionally with members of the public, site tenants, clients, and emergency services.
• Managing difficult situations, including handling individuals under the influence, managing incidents involving narcotics, and de-escalating aggressive behaviour.
• Enforcing site rules and property bylaws, including carrying out evictions when necessary.
• Monitoring CCTV feeds and maintaining clear communication over two-way radio.
• Writing clear, thorough incident reports.
• Working closely alongside local law enforcement during real-time police incidents.
  
  

Must Haves

• Valid BC Security Worker License.
• 6 months to 1 year of security or customer service experience.
• Proven experience handling aggressive behaviour or resolving incidents independently.
• Strong verbal and written communication skills, including reliable report writing.
• Physical ability to walk 20,000 to 30,000 steps during an 8-hour shift.
• Legal authorization to work in Canada.
  
  

Nice-to-Haves

• Advanced Security Training (AST) certification.
• Previous customer service experience in Downtown Vancouver.
  
  

What's In It For You?

• Free parking in Downtown Vancouver.
• Full-time hours provided.
• Annual tactical gear allowance.
• Annual performance-based compensation.
• Direct experience working alongside local police.
• Clear pathways for internal promotion and career advancement.
  
  

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.