Security Supervisor – SickKids Hospital

Position Overview

Job Title: Security Supervisor

Employment Type: Full-Time

Pay Rate: $28.00/hour

Site: The Hospital for Sick Children (SickKids)

Schedule: Continental Rotation (0700–1900 / 1900–0700)

Overtime Methodology: Averaging Agreement (Overtime after 88 hours)

Site Overview

The Hospital for Sick Children (SickKids) is a world-renowned paediatric healthcare center dedicated to improving children's health through care, research, and education. Security team members at SickKids help maintain a safe, peaceful, and welcoming environment for young patients, families, healthcare professionals, and visitors.

What You'll Be Doing

As a Security Supervisor, you will oversee daily site security operations, support and guide shift personnel, and act as a key liaison between security staff, hospital leadership, and local emergency services.

• Provide leadership, coaching, shift scheduling, and operational guidance to assigned security guards.
• Manage daily shift operations, including briefings, attendance, routine patrols, security audits, and task assignments.
• Maintain a visible security presence across patient care units, emergency departments, entrances, and common areas.
• Respond to hospital emergency codes, medical calls, fire alarms, and security incidents in a calm and efficient manner.
• Apply verbal de-escalation and conflict resolution techniques to support patients, families, visitors, and staff during challenging situations.
• Investigate, document, and report safety incidents, complaints, and operational updates in shift logs and detailed reports.
• Support safety planning and risk assessments for sensitive scenarios, including missing patient protocols and access management.
• Address team performance, provide constructive feedback, and ensure compliance with site protocols and company policies.
  
  

Must Haves

• Valid Ontario Security Guard Licence.
• Valid WSIB-approved First Aid & CPR Level C certification.
• Previous security supervisory experience.
• Legally eligible to work in Canada.
• Ability to complete a Vulnerable Sector Check and site-required background screening.
• Valid immunization record meeting hospital requirements (MMR, Varicella, 2-step TB Skin Test, and proof of COVID-19 vaccination if required by site policy).
  
  

Nice-to-Haves

• Previous security experience in a hospital, healthcare, or high-volume public environment.
• Demonstrated experience in incident response and verbal de-escalation under pressure.
  
  

What's In It For You?

• Pay rate of $28.00/hour with daily pay options available.
• Medical, dental, vision, and life insurance benefits.
• Paid vacation, sick days, and holidays.
• Free uniforms, including dry cleaning and tailoring allowances.
• Security licence reimbursement program.
• Ongoing professional development and training opportunities.
  
  

Application Deadlines

If you are a dedicated leader ready to support a high-standard security team in a meaningful healthcare setting, we welcome your application.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.