Shift Lead- St.Claire's Mercy Hospital

Position Overview

Title: Shift Lead

Pay Rate: $24/ hour

Site: St. Clare's Mercy Hospital

Schedule: Continental Rotation Schedule Monday to Friday

Site Overview

St. Clare's Mercy Hospital is an established healthcare facility dedicated to providing compassionate, patient-centered care to the community. As a vital acute care center, the site requires a supportive, alert, and community-minded security presence to ensure a safe, calm environment for medical staff, patients, and visitors.

What You'll Be Doing

• Serve as the frontline lead on shift, providing guidance, direction, and support to security guards.
• Assign posts, coordinate workflow, and adjust staffing coverage to meet operational demands.
• Conduct regular shift briefings and debriefings to keep the team informed and aligned.
• Mentor new team members and ensure ongoing compliance with safety, quality, and service standards.
• Maintain clear, regular communication with nursing units, emergency departments, mental health units, and hospital administration.
• Coordinate resources and lead incident responses during high-demand or emergency situations.
• Provide comprehensive shift updates and incident reports to management and Security Supervisors.
• Apply conflict de-escalation techniques and support a patient-focused, collaborative hospital environment.
  
  

Must Haves

• High School Diploma or equivalent.
• Valid First Aid and CPR certification.
• 2 to 5 years of security experience.
• Demonstrated leadership or acting supervisor experience.
• Strong written and verbal communication skills, including report writing.
  
  

Nice-to-Haves

• Previous security experience within a healthcare environment.
• Background in emergency services, law enforcement, military, or corrections.
• Non-Violent Crisis Intervention (NVCI/CPI) training.
• Use of Force training.
• Working knowledge of hospital emergency codes and healthcare regulations.
  
  

What's In It For You?

• Opportunity to develop supervisory and leadership experience in a dynamic healthcare setting.
• A collaborative team environment focused on community support and safety.
• Comprehensive industry training and professional development resources.
  
  

If you are a dependable leader who values patient care and safety, we encourage you to submit your application today.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.