Find work in Canada.

325,486 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
Construction Manager
Walker
Niagara Falls, ON
Full-time
Reporting to the General Manager – Construction Niagara, the Construction Manager serves as a key operational leader, accountable for delivering exceptional project results while developing…
Added 8 mins ago
District Manager Operations - Collections (GTA)
Waste Management, Inc. (WM)
Toronto, ON
Full-time
Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations.
Added 8 mins ago
Liquor Store Assistant Manager - FT (Vernon)
Otter Co-op
Vernon, BC
$42,952 to $58,115.2 CAD / year
Full-time
The Assistant Liquor Store Manager supports the Liquor Store Manager in directing the day- to-day store operations by providing quality products and services in our store. As a leader of…
Added 8 mins ago
Service Technician
Strad Inc.
Fort McMurray, AB
$25 to $35 CAD / hour
Full-time
Reports To: Branch Manager and/or Field Supervisor
Added 8 mins ago
Sr. Manager, Customer Communication & Support
Neptune Technology Group
ON · Mississauga, ON
Full-time
The Sr. Manager, Customer Communication & Support leads Neptune’s customer-facing front door, the single coordination point for customers, the public, and field contractors. This role…
Added 8 mins ago
Senior Manager, Network & Field Maintenance
Neptune Technology Group
ON · Mississauga, ON
Full-time
The Sr. Manager, Network & Field Maintenance leads the team that keeps Neptune’s live networks and AMI systems and products healthy after project handoff, the always-on counterpart to…
Added 22 mins ago
Fabrication Technician
Bulwark Dynamics
Toronto, ON · Greater Toronto Area, Canada
Full-time
We're hiring a Fabrication Technician to build and repair structural and composite components for our 15ft and 35ft autonomous vessels. This role is fabrication-heavy - welding, fiberglass…
Added 22 mins ago
(CAN) Manager, Facility Services
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
Directs heating, ventilation, air conditioning and refrigeration, plumbing, electrical and critical power maintenance and service operations by evaluating current and future projects by…
Added 22 mins ago
Director, Operational Planning
York Region (The Regional Municipality of York)
Newmarket, ON
$168,725 to $198,450 CAD / year
Full-time
Reporting to the General Manager, Paramedic & Seniors Services, is responsible for the oversight of program planning and operational policy development for the branch including the…
Added 22 mins ago
Pharmacy Assistant
Walmart Canada
Amherst, NS
Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 23 mins ago
Open Education Resource (OER) Application Developer
Fanshawe Toronto@ILAC
London, ON
Full-time
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the…
Added 23 mins ago
Principal Product Manager -Technical
Mastercard
Vancouver, BC
Full-time
Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products. This includes the business requirements…
Added 23 mins ago
Registered Nurse (Part-Time) - MH 4C Medicine
Trillium Health Partners
Mississauga, ON
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 23 mins ago
Registered Practical Nurse (Part-Time) - CVH 2C General Medicine
Trillium Health Partners
Mississauga, ON
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 23 mins ago
Registered Practical Nurse (Temporary) - CVH 1B Medicine
Trillium Health Partners
Mississauga, ON
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 23 mins ago
Registered Nurse (Part-Time) - MH 3A Medicine
Trillium Health Partners
Mississauga, ON
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 38 mins ago
Advisor IT Application Services
Enbridge
Toronto, ON · Edmonton, AB · Calgary, AB
Full-time
Support quarterly Oracle Cloud updates, application patching, release management, and operational readiness activities while minimizing disruption to business operations.
Added 38 mins ago
Program Coordinator Foundry
Providence Healthcare
Vancouver, BC
Full-time
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 38 mins ago
Service Writer
Manitoulin Group of Companies
Sparwood, BC
Full-time
We are looking for a Service Writer to join our team! This position will provide technical direction and accountability for scheduling all equipment service and repairs with the internal…
Added 51 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 51 mins ago
Registered Practical Nurse (Part-Time) - CVH 2C General Medicine
Trillium Health Partners
ON · Ontario, Canada
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 52 mins ago
Store Associate
The Salvation Army in Canada
Toronto, ON
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 52 mins ago
Registered Nurse (Part-Time) - MH 3A Medicine
Trillium Health Partners
ON · Ontario, Canada
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 52 mins ago
Registered Practical Nurse (Temporary) - CVH 1B Medicine
Trillium Health Partners
ON · Ontario, Canada
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 52 mins ago
Project Manager - Electrical Utilities Technical Services
Black & McDonald Limited
ON · Balmertown, ON
Full-time
Black & McDonald’s Utilities team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.…

Paladin Technologies

Monitoring Operations Manager

Victoria, BC, Canada

Pay: Pay: $65,000 - $75,000 (DOE)
Job type: Full-time
Apply by: Mar 28, 2027
Experience: 5 years’ experience as a manager overseeing personnel development & growth
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Monitoring Operations Manager will oversee the day-to-day control of personnel within our Underwriters Laboratories of Canada (ULC) Alarm Monitoring Centers across Canada. Leading & developing a seasoned team to ensure successful performance of the day-to-day operation.

This position is offered in Victoria, BC and is responsible for managing & maintaining the physical location & ULC listings for this Signal Receiving Center. This position directly reports to the Director of Monitoring Operations.

Responsibilities:

Interview, hire and oversee the recruitment of staff
Implement and monitor operational plans to meet quality standards & contracted KPI values
Control costs and maximize productivity through the implementation of best practices and standardized processes
Coordinate with the technical team to address operational priorities during maintenance & project work
Conduct effective and timely performance reviews that comply with company goals and objectives
Ensure that all members of your team have their responsibilities and authorities clearly established & measured
Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability
Build a team to provide 24-hour support for the Alarm Monitoring Operations
Facilitate the Leadership Development & Coaching Program for direct reports
Coordinate with the Human Resources team; scheduling, onboarding, time keeping, payroll, promotions, resignations & terminations
Coordinate & schedule vendors to maintain the operational standard of the ULC Signal Receiving Center in Victoria
Collaborate and provide backup for alternate location manager responsibilities
Complete annual ULC audits and coordinate emergency planning & disaster recovery drills

Supervisor Duties:
In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Qualifications:

5 years’ experience as a manager overseeing personnel development & growth
Ability to lead and supervise a team effectively
Strong computer and technical call center aptitude
Able to work independently, manage time effectively, and work with multiple deadlines
Excellent written and verbal communication, as well as interpersonal skills
Flexibility to work within a 24-hour workplace

Preferred Qualifications:

Alarm Monitoring or other security related industry experience
Post-secondary education
Bi-lingual (French & English) written & verbal

PHYSICAL DEMANDS;
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job:

Must be able to effectively communicate, (i.e., see, hear, speak, and write clearly), in English, in order to communicate with colleagues and/or customers;
Manual dexterity required for all day computer work, occasional reaching, lifting of light office objects, and operating office equipment
Ability to focus, at a computer, for extended periods of time.

WORKING CONDITIONS;
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job:

The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate

Pay: $65,000 - $75,000 (DOE)

Apply About employer

More about this job

Responsibilities

Manage the day-to-day operations, personnel, and physical location of the ULC-listed alarm monitoring center in Victoria, ensuring quality standards, contracted KPIs, productivity, and 24-hour support. Lead recruitment, performance management, staff development, HR coordination, vendor scheduling, ULC audits, and emergency and disaster recovery planning.

Requirements

Requires at least five years of experience managing personnel development and growth, effective team leadership, strong computer and technical call center aptitude, and the ability to work independently while managing multiple deadlines. Excellent communication and interpersonal skills and flexibility to work in a 24-hour workplace are required; alarm or security industry experience, post-secondary education, and French-English bilingual ability are preferred.

Skills

Personnel Management
Team Leadership
Recruitment
Performance Management
Operational Planning
KPI Monitoring
Cost Control
Process Standardization
Technical Coordination
Human Resources Coordination
Coaching
Written Communication
Verbal Communication
Time Management
Disaster Recovery Planning
Alarm Monitoring

Visa sponsorship

Not detected in the job text

Keywords

Alarm Monitoring
ULC
Signal Receiving Center
Monitoring Operations
Operational Plans
Quality Standards
Contracted KPIs
Best Practices
Standardized Processes
Performance Reviews
Leadership Development
Coaching
Recruitment
Onboarding
Payroll
Vendor Coordination
ULC Audits
Emergency Planning
Disaster Recovery
Call Center
Security Industry
24-Hour Operations
Personnel Development
Cost Control
Productivity

Report this job