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Added 9 mins ago
M
Building Attendant Full Time & Part Time
Maquise
Calgary, AB
- Full-time
- Part-time
Perform duties according to health & safety guidelines, report all injuries and hazards to the supervisor immediately and other reasonable requests from management
Added 24 mins ago
DM
Mechanic (Heavy Duty) - FIFO
DMC Mining Services
Cadomin, AB
- Full-time
Reporting to the Supervisor, the Mechanic (Heavy Duty) is responsible for skilled work that involves the maintenance/repair of equipment and machinery. The scope will involve the…
Added 24 mins ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
The Reservations Agent works alongside the Reservations Supervisor as part of our Reservations Team and is a primary contact for guests making room, dining, spa, and activity reservations…
Added 38 mins ago
BF
Maintenance Technician (Perm, FT)
Burnbrae Farms
Kitchener, ON
- Full-time
Report equipment concerns, safety hazards, and maintenance requirements to the Maintenance Lead, Supervisor, or Manager.
Added 53 mins ago
GC
Duty Supervisors - Paramedic Services (Permanent, Part-time)
Grey County
Owen Sound, ON
- Part-time
To provide day to day supervision of all paramedics, and to ensure the provision and maintenance of an effective and cost efficient ambulance service throughout the County of Grey with…
Added 1 hour ago
ES
Health Care Aide (HCA- 04.26.07)
Excel Society
Edmonton, AB
- Part-time
Performing general household duties and maintenance such cleaning, vacuuming, and laundry; and also outside maintenance such as shovelling snow, cutting grass, and gardening.
Added 1 hour ago
TH
Overnight Freight Associate : Part Time - SHAWNESSY
The Home Depot Canada
Calgary, AB
- Part-time
Added 1 hour ago
TH
Merchandising Execution Associate: Part Time - CAMBIE
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
…service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute…
Added 1 hour ago
TH
Merchandising Associate : Part Time - CAMBIE (Mon-Fri 6AM-3PM Availability)
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
…service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute…
Added 1 hour ago
DM
Development Miner - Jumbo Operator and Mechanized Bolter - FIFO
DMC Mining Services
Cadomin, AB
- Full-time
Complete pre-start inspections on equipment and report to the supervisor/maintenance team any issues that need to be rectified. The pre-start logs will be signed off and handed to the…
Added 1 hour ago
TH
Sales Associate Part Time (ST. JOHN'S)
The Home Depot Canada
St. John's, NL
- Part-time
Execute daily stock maintenance: all products signed, displayed, and clean
Added 2 hours ago
RG
Maintenance Planner/ Stores Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
We are seeking a Maintenance Planner/Stores Supervisor based in our Grand Forks Factory to join the Maintenance team.
Added 2 hours ago
C
Senior Storeperson
CPKC
Moose Jaw, SK
- Full-time
Identify, verify, and ensure the accuracy of material shipments received from suppliers, maintenance shops, and other warehouse locations
Added 2 hours ago
MJ
Second/Third Year Apprentice Welder
Manufacturing Job Site
Acheson, AB
- Full-time
Based out of the Electrical Division Edmonton (EDE) location, the Apprentice Welder will report to the Manufacturing Supervisor of the Fabrication department. The Apprentice Welder will use…
Added 2 hours ago
MJ
Maintenance Technician/Millwright
Manufacturing Job Site
Stoney Creek, NB
- Internship
Communicate/escalate all maintenance concerns/challenges to the Shop Supervisor
Added 2 hours ago
MJ
Maintenance Helper
Manufacturing Job Site
Mississauga, ON
- Full-time
The Maintenance Technician Helper will be responsible for providing general maintenance support and will report to the Maintenance Supervisor and Plant Manager.
Added 2 hours ago
MJ
Machine Shop Supervisor
Manufacturing Job Site
Chester, NS
- Full-time
The Machine Shop Supervisor is responsible for leading the daily operations of the Machine Shop department. Reporting to the Manufacturing Manager, this position provides hands-on…
Added 2 hours ago
MJ
General Labourer – Maintenance and Loading
Manufacturing Job Site
MB · Rosenort, MB
- Contract
Complete daily tasks as outlined by the Transport supervisor and Transport Manager
Added 2 hours ago
Day Porter - Office Building (Everclean)
Kandor
Burnaby, BC
Monitor the facility for maintenance concerns, damage, safety hazards, or other issues and report them to the appropriate supervisor
Added 2 hours ago
TL
Technician - Reefer
Transx Ltd
Calgary, AB
- Full-time
…reliability, and cold chain integrity. Reporting directly to the Shop Supervisor (or Operations Manager), this role is accountable for maintaining a safe, clean, and efficient working…
Added 2 hours ago
RH
Team Leader - Residential, Full-time Hours
Robin Hood Association
Sherwood Park, AB
- $26.2 to $30.28 CAD / hour
- Full-time
Promote safe environments by regularly checking for and reporting any hazards that may have developed in the maintenance, design, and/or function of physical space. When hazards are…
Added 2 hours ago
BB
Team Lead
Beyond Behavioural Intervention Inc
St. Stephen, NB
- $26 to $28 CAD / hour
- Full-time
…and timely manner, (e.g., shift logs, incident reports and maintenance checklists, weekly summary reports, house finances, staff mileage, monthly staff…
Added 2 hours ago
BB
Supervisor
Beyond Behavioural Intervention Inc
St. Stephen, NB
- $23 to $25 CAD / hour
- Full-time
We are seeking a service-focused Supervisor with a passion to care that will help us deliver on our mission to provide the highest quality therapy to children and their families by…
Added 3 hours ago
TD
Production Supervisor - Shift Rotation every month.
TIGER DRYLAC CANADA INC
Guelph, ON
- $70,000 to $80,000 CAD / year
The Production Supervisor works closely with Production, Process Engineering, Maintenance, Quality, Health & Safety, and other departments to ensure smooth production operations and…
Added 3 hours ago
N
Head of Cinematography, Lighting
Netflix
Vancouver, BC
- Full-time
The Head of Cinematography, Lighting will collaborate closely with the Director, VFX Supervisor, Production Designer, Art Directors, Head of Cinematography, Layout, and other department…

Paladin Technologies

Monitoring Operations Manager

Victoria, BC, Canada

Pay: $65,000 - $75,000 (DOE) · Full-time

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Applications open in a new tab.

Job details

Pay: Pay: $65,000 - $75,000 (DOE)
Job type: Full-time
Apply by: Mar 28, 2027
Experience: 5 years’ experience as a manager overseeing personnel development & growth
Posting language: English
Posted: Sep 29, 2026

Original job description

The Monitoring Operations Manager will oversee the day-to-day control of personnel within our Underwriters Laboratories of Canada (ULC) Alarm Monitoring Centers across Canada. Leading & developing a seasoned team to ensure successful performance of the day-to-day operation.

This position is offered in Victoria, BC and is responsible for managing & maintaining the physical location & ULC listings for this Signal Receiving Center. This position directly reports to the Director of Monitoring Operations.

Responsibilities:

Interview, hire and oversee the recruitment of staff
Implement and monitor operational plans to meet quality standards & contracted KPI values
Control costs and maximize productivity through the implementation of best practices and standardized processes
Coordinate with the technical team to address operational priorities during maintenance & project work
Conduct effective and timely performance reviews that comply with company goals and objectives
Ensure that all members of your team have their responsibilities and authorities clearly established & measured
Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability
Build a team to provide 24-hour support for the Alarm Monitoring Operations
Facilitate the Leadership Development & Coaching Program for direct reports
Coordinate with the Human Resources team; scheduling, onboarding, time keeping, payroll, promotions, resignations & terminations
Coordinate & schedule vendors to maintain the operational standard of the ULC Signal Receiving Center in Victoria
Collaborate and provide backup for alternate location manager responsibilities
Complete annual ULC audits and coordinate emergency planning & disaster recovery drills

Supervisor Duties:
In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Qualifications:

5 years’ experience as a manager overseeing personnel development & growth
Ability to lead and supervise a team effectively
Strong computer and technical call center aptitude
Able to work independently, manage time effectively, and work with multiple deadlines
Excellent written and verbal communication, as well as interpersonal skills
Flexibility to work within a 24-hour workplace

Preferred Qualifications:

Alarm Monitoring or other security related industry experience
Post-secondary education
Bi-lingual (French & English) written & verbal

PHYSICAL DEMANDS;
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job:

Must be able to effectively communicate, (i.e., see, hear, speak, and write clearly), in English, in order to communicate with colleagues and/or customers;
Manual dexterity required for all day computer work, occasional reaching, lifting of light office objects, and operating office equipment
Ability to focus, at a computer, for extended periods of time.

WORKING CONDITIONS;
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job:

The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate

Pay: $65,000 - $75,000 (DOE)

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More about this job

Responsibilities

Manage the day-to-day operations, personnel, and physical location of the ULC-listed alarm monitoring center in Victoria, ensuring quality standards, contracted KPIs, productivity, and 24-hour support. Lead recruitment, performance management, staff development, HR coordination, vendor scheduling, ULC audits, and emergency and disaster recovery planning.

Requirements

Requires at least five years of experience managing personnel development and growth, effective team leadership, strong computer and technical call center aptitude, and the ability to work independently while managing multiple deadlines. Excellent communication and interpersonal skills and flexibility to work in a 24-hour workplace are required; alarm or security industry experience, post-secondary education, and French-English bilingual ability are preferred.

Skills

Personnel Management
Team Leadership
Recruitment
Performance Management
Operational Planning
KPI Monitoring
Cost Control
Process Standardization
Technical Coordination
Human Resources Coordination
Coaching
Written Communication
Verbal Communication
Time Management
Disaster Recovery Planning
Alarm Monitoring

Visa sponsorship

Not detected in the job text

Keywords

Alarm Monitoring
ULC
Signal Receiving Center
Monitoring Operations
Operational Plans
Quality Standards
Contracted KPIs
Best Practices
Standardized Processes
Performance Reviews
Leadership Development
Coaching
Recruitment
Onboarding
Payroll
Vendor Coordination
ULC Audits
Emergency Planning
Disaster Recovery
Call Center
Security Industry
24-Hour Operations
Personnel Development
Cost Control
Productivity

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