Find work in Canada.

325,056 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Director of Sales
Giftagram
Toronto, ON
Full-time
Develop relationships with senior decision-makers across marketing, client experience, sales, HR, procurement and operations.
Added 3 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager (administrative), the incumbent will support Principal Investigators with data…
Added 4 mins ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…patients. Under the immediate supervision of the CVIS Research Director and the CVIS Clinical Research Manager, the incumbent will be directly involved in several PI-Initiated and industry…
Added 4 mins ago
Supervisor - Clinical, Outreach Service
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
Full-time
Minimum of five (5) years of experience providing mental health counselling is required.
Added 4 mins ago
Manager, Security Loss Prevention
Grainger Canada
Vaughan, ON
Full-time
…depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may…
Added 4 mins ago
Gérant(e) de territoire - Maritimes
PLB International
Boucherville, QC
Full-time
Minimum de cinq (5) ans d’expérience dans un rôle similaire.
Added 4 mins ago
Directeur principal, Gestion des produits / Senior Director, Product Management
Genetec
Montreal, QC
Full-time
~ 20 ans d'expérience dans la gestion de produits, y compris à des postes de direction
Added 4 mins ago
National Account Manager / Chargé de comptes nationaux
Carrier Enterprise Canada
Brampton, ON
Full-time
We currently have an exciting opportunity for a National Account Manager. Under the direction of the Director, Institutional Sales, the individual in this role will have responsibility for…
Added 4 mins ago
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the general supervision of the Director, Animal Resources Division (ARD), the incumbent is responsible for the management of the research animal facilities at the Montreal General…
Added 4 mins ago
Senior Accountant & Payroll Administrator
JFS Vancouver
Vancouver, BC
Full-time
…& Payroll Administrator to join our team. Reporting to the Director of Finance & IT, the Senior Accountant & Payroll Administrator is responsible for leading the financial reporting and…
Added 4 mins ago
Supplier Quality Engineer
Jamesway
Cambridge, ON
$70,000 to $80,000 CAD / year
Full-time
Reporting to the Quality Director, the Supplier Quality Engineer is responsible for leading supplier quality development and performance improvement, and advanced quality planning across…
Added 4 mins ago
Safety Coordinator
Corrpro Canada
AB · Edmonton, AB
Contract
…for safety-related matters and works closely with the QHSE Director to promote a safe, compliant, and productive work…
Added 4 mins ago
Director, Digital Platforms & Architecture
TALTEK | TALENT in TECHNOLOGY
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Ce rôle se situe à l’intersection du marketing, de l’expérience numérique, de la technologie, des données et de la croissance. La personne retenue sera tout aussi à l’aise pour définir une…
Added 4 mins ago
Associate Registrar and Director of Admissions
University of Manitoba
Winnipeg, MB
$80,965.47 to $145,737.84 CAD / year
Full-time
Discover outstanding employee benefits, experience world-class facilities and join a dynamic community that values reconciliation, sustainability, diversity, and inclusion. We are one of…
Added 4 mins ago
Lead Recruitment Professional Graduate Programs
University of Manitoba
Winnipeg, MB
$56,966 to $80,280.2 CAD / year
Full-time
Discover outstanding employee benefits, experience world-class facilities and join a dynamic community that values reconciliation, sustainability, diversity, and inclusion. We are one of…
Added 4 mins ago
Director of Revenue Adoption & Partner Enablement
Richardson Executive Search
Calgary, AB
Full-time
We have an exciting opportunity for a Director of Revenue Adoption & Partner Enablement to join a growing Canadian technology and services company. This newly created leadership role will…
Added 4 mins ago
Research & Policy Analyst - 1 Full-time, Permanent Position in Edmonton or Calgary
Health Sciences Association of Alberta
AB · Edmonton, AB
Full-time
Reporting to the Director, Engagement, you will conduct research and analysis across a range of healthcare, health policy, funding, service delivery, public policy, operational, and…
Added 19 mins ago
Associate Director - Lead Application Support Specialist, GED Support
RBC
Toronto, ON
Full-time
Influence system architecture by bringing frontline insights to design discussions, helping shape decisions around scalability, reliability, and user experience
Added 19 mins ago
Naval Warfare Technologist / Specialist for OT&E
Weir
Halifax, NS · Dartmouth, NS
Full-time
Education: College Diploma or Bachelor’s degree (or equivalent from military training) with at-sea experience in naval operations including as a Director level Naval Warfare Officer (NWO).…
Added 19 mins ago
Industrial Engineer/ Solutions Engineer
Pet Valu
Toronto, ON
Full-time
This position reports to the Director, Supply Chain Strategy & Solutions, the Supply Chain (SC) Solutions Engineer is responsible for identifying, evaluating, designing, and implementing…
Added 19 mins ago
Senior Legal Counsel, Commercial & SCM Law
Trans Mountain
Calgary, AB
As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.
Added 19 mins ago
Senior Manager, Data Product Manager
Scotiabank
Toronto, ON
…data capabilities for International Banking. Reporting to the Director, Data Engineering, the incumbent acts as the senior product authority for the portfolio in scope: defining product…
Added 19 mins ago
Senior Manager, GTB Business Risk - Toronto
Scotiabank
Toronto, ON
…(GTB) Non-Financial Risk Programs. The incumbent supports the Director, GTB Business Risk in implementing operational risk framework tools and ensuring reliable management controls are in…
Added 19 mins ago
Engagement Manager
Greenlight Consulting
Toronto, ON
$110,000 to $130,000 CAD / year
Mid-to-Senior (5–8 years relevant experience)
Added 19 mins ago
ORCA Administrative Coordinator
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
$4,881 to $5,255 CAD / month
Full-time
…Manager They will receive work direction from the ORCA Academic Director and will be expected to work in collaboration with faculty, staff and students from various departments and units…

Paladin Technologies

Monitoring Operations Manager

Ottawa, ON, Canada

Pay: Pay: $65,000 - $75,000 (DOE)
Job type: Full-time
Apply by: Mar 28, 2027
Experience: 5 years’ experience as a manager overseeing personnel development & growth
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Monitoring Operations Manager will oversee the day-to-day control of personnel within our Underwriters Laboratories of Canada (ULC) Alarm Monitoring Centers across Canada. Leading & developing a seasoned team to ensure successful performance of the day-to-day operation.

This position is offered in Ottawa, ON and is responsible for managing & maintaining the physical location & ULC listings for this Signal Receiving Center. This position directly reports to the Director of Monitoring Operations.

Responsibilities:

Interview, hire and oversee the recruitment of staff
Implement and monitor operational plans to meet quality standards & contracted KPI values
Control costs and maximize productivity through the implementation of best practices and standardized processes
Coordinate with the technical team to address operational priorities during maintenance & project work
Conduct effective and timely performance reviews that comply with company goals and objectives
Ensure that all members of your team have their responsibilities and authorities clearly established & measured
Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability
Build a team to provide 24-hour support for the Alarm Monitoring Operations
Facilitate the Leadership Development & Coaching Program for direct reports
Coordinate with the Human Resources team; scheduling, onboarding, time keeping, payroll, promotions, resignations & terminations
Coordinate & schedule vendors to maintain the operational standard of the ULC Signal Receiving Center in Victoria
Collaborate and provide backup for alternate location manager responsibilities
Complete annual ULC audits and coordinate emergency planning & disaster recovery drills

Supervisor Duties:
In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Qualifications:

5 years’ experience as a manager overseeing personnel development & growth
Ability to lead and supervise a team effectively
Strong computer and technical call center aptitude
Able to work independently, manage time effectively, and work with multiple deadlines
Excellent written and verbal communication, as well as interpersonal skills
Flexibility to work within a 24-hour workplace

Preferred Qualifications:

Alarm Monitoring or other security related industry experience
Post-secondary education
Bi-lingual (French & English) written & verbal

PHYSICAL DEMANDS;
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job:

Must be able to effectively communicate, (i.e., see, hear, speak, and write clearly), in English, in order to communicate with colleagues and/or customers;
Manual dexterity required for all day computer work, occasional reaching, lifting of light office objects, and operating office equipment
Ability to focus, at a computer, for extended periods of time.

WORKING CONDITIONS;
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job:

The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate

Pay: $65,000 - $75,000 (DOE)

Apply About employer

More about this job

Responsibilities

Manage the day-to-day operations, personnel, and physical site of a ULC-listed alarm monitoring center, ensuring service quality, contracted KPI performance, productivity, and 24-hour support. Recruit and develop staff, coordinate with technical and HR teams and vendors, and oversee audits, emergency planning, and disaster recovery drills.

Requirements

Requires at least five years of management experience overseeing personnel development, along with effective team leadership, strong computer and technical call center aptitude, and excellent communication and interpersonal skills. Candidates must work independently, manage multiple deadlines, and be flexible in a 24-hour workplace; alarm monitoring or security experience, post-secondary education, and French-English bilingual ability are preferred.

Skills

Personnel Management
Team Leadership
Recruitment
Performance Management
Operational Planning
KPI Monitoring
Cost Control
Process Improvement
Call Center Operations
Technical Aptitude
Communication
Time Management
Coaching and Development
Human Resources Coordination
Emergency Planning
Disaster Recovery

Visa sponsorship

Not detected in the job text

Keywords

Alarm Monitoring
ULC Signal Receiving Center
Security Industry
Monitoring Operations
24-Hour Support
Personnel Development
Recruitment
Operational Plans
Quality Standards
Contracted KPIs
Cost Control
Productivity
Standardized Processes
Performance Reviews
Leadership Development
Coaching
Human Resources Coordination
Vendor Coordination
ULC Audits
Emergency Planning
Disaster Recovery
Call Center Operations
Technical Operations

Report this job