Service Billing

Toronto, ON, Canada

Salary Range: : $38,950 - $47,150 CAD (DOE) · Full-time

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Job details

Pay: Salary Range: : $38,950 - $47,150 CAD (DOE)
Job type: Full-time
Apply by: Apr 25, 2027
Experience: 2+ years of experience in billing, invoicing, accounts receivable, service coordination, accounting support, or a similar administrative role
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Summary: The Service Billing supports service operations by preparing and reviewing work orders for accurate pricing, materials, subcontractor invoices, customer PO information, and billing details. This role manages work orders through invoice readiness in D365, reviews documentation, and coordinates with Client Services and operations to resolve billing or invoice issues.

Responsibilities:

Service work order preparation including processing subcontractor invoices, as well as verifying customer pricing for materials and labor
Final check of all work orders for data accuracy, status, and proper customer PO information
Updating and verification of D365 service alerts for client pricing and other client specific information
Reviewing notes to verify all materials noted as being used match materials being billed to client on work order
Support for client services and operational departments, assisting with presentations and document preparation for customer facing reports.
Following D365 company and department procedures
Responsible for all calls with a system status - Ready to Invoice
Coordination with Client Service Representatives, operational leadership, to assist customers with billing and or invoice revisions

Required Qualifications:

High school diploma or equivalent
2+ years of experience in billing, invoicing, accounts receivable, service coordination, accounting support, or a similar administrative role
Experience reviewing work orders, invoices, purchase orders, pricing, or other billing-related documentation for accuracy
Strong attention to detail with the ability to identify and resolve discrepancies
Proficiency with Microsoft Office, particularly Excel, Outlook, and Word
Strong written and verbal communication skills with the ability to work effectively across accounting, operations, and customer-facing teams
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Ability to travel occasionally to other locations within Canada

Preferred Qualifications:

Post-secondary education in Accounting, Finance, Business Administration, or a related field
4+ years of experience in billing, invoicing, accounts receivable, service coordination, accounting support, or a similar administrative role
Experience with Microsoft Dynamics 365 (D365) or a comparable ERP/service management system
Previous experience in a service-based, construction, security, fire/life safety, or technical field-service environment
Experience processing subcontractor invoices and verifying labor, material, and customer-specific pricing
Experience working with service technicians, Client Service Representatives, or operational leadership
Experience researching and resolving customer billing discrepancies or invoice revisions
Intermediate Excel skills, including working with spreadsheets, formulas, filters, and data reconciliation
Bilingual proficiency in English and French is strongly preferred

Physical Demands:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Working Conditions:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate

Salary Range: : $38,950 - $47,150 CAD (DOE)

Vacancy Status: This posting is for a current and existing vacancy

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More about this job

Responsibilities

Prepare and review service work orders, subcontractor invoices, customer purchase order details, pricing, materials, and billing information in D365 to ensure accuracy and invoice readiness. Coordinate with Client Services and operations to resolve billing discrepancies and invoice revisions, maintain service alerts, and support customer-facing reports and documentation.

Requirements

A high school diploma or equivalent and at least two years of experience in billing, invoicing, accounts receivable, service coordination, accounting support, or a similar administrative role are required. Candidates should have strong attention to detail, Microsoft Office proficiency, effective communication and organizational skills, and the ability to manage deadlines; accounting or business post-secondary education, D365 experience, and English-French bilingual proficiency are preferred.

Skills

Billing
Invoicing
Accounts Receivable
Work Order Review
Invoice Processing
Purchase Order Verification
Pricing Verification
Discrepancy Resolution
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft Dynamics 365
Subcontractor Invoice Processing
Data Reconciliation
Customer Communication
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Service Billing
Work Orders
Invoice Readiness
Subcontractor Invoices
Customer Purchase Orders
Customer Pricing
Materials
Labor
Billing Documentation
Invoice Revisions
Accounts Receivable
Service Coordination
Microsoft Dynamics 365
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft Word
Data Accuracy
Data Reconciliation
Service Alerts
Customer Billing Discrepancies
Client Services
Field Service
Telecommunications
Wireless Services
English-French Bilingual

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