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Added 10 mins ago
RT
Executive Operations Coordinator
RZOLV Technologies Inc.
Vancouver, BC
- Full-time
Our technical, commercial and international activities are growing quickly, and we are looking for an exceptional Executive Operations Coordinator to help keep our leadership team…
Added 25 mins ago
PH
Radiological Technologist Supervisor Computed Tomography MSJ S2A
Providence Healthcare
Vancouver, BC
- Full-time
Reporting to Site Coordinator, the Radiological Technologist 4 Supervisor, CT works in a team based environment and is responsible for the supervision and coordination of technical and…
Added 40 mins ago
V
Senior QC Coordinator F/H
VINCI
Toronto, ON
- Full-time
Added 40 mins ago
CO
Coordinator, Corporate Records
City of Medicine Hat
Medicine Hat, AB
- Full-time
Join the City of Medicine Hat as a Coordinator, Corporate Records
Added 40 mins ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 40 mins ago
IW
Coordinator, Region Office Operations (12 Months Contract) - North York, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
POSITION SUMMARY: The Coordinator, Region Office Operations serves as the primary point of contact, delivering services to both internal and external clients of IG Wealth Management. This…
Added 1 hour ago
A
Audiologist or Hearing Instrument practitioner
Amplifon
Carbonear, NL
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 1 hour ago
DT
Inside Sales Coordinator
DEFSEC Technologies Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking a driven and detail-oriented Inside Sales Coordinator to own the front end of our sales process. This role is responsible for managing inbound opportunities, preparing…
Added 1 hour ago
A
Audiologist or Hearing Instrument Practitioner
Amplifon
Carbonear, NL
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 1 hour ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.
Added 1 hour ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
· Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function
Added 1 hour ago
C&
Parking Coordinator
Cushman & Wakefield
Saskatoon, SK
- Full-time
Troubleshoot parking equipment concerns and preform small repairs or technical assistance
Added 2 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 2 hours ago
V|
Coordonnateur(trice) des ventes, Produits NorAm / Sales Coordinator, NorAm Products
Veolia | North America
Montreal, QC
- Full-time
Reporting to the Director, the Sales Coordinator provides administrative, commercial, and organizational support to the sales team. They ensure the proper follow-up of orders, the flow of…
Added 2 hours ago
A
Project Coordinator
Ameresco
AB · Canada - Alberta - Edmonton
- Full-time
Ameresco is seeking a technically oriented Project Coordinator to support the delivery of mechanical, electrical, HVAC, and BMS / Controls scopes across Federal Government project sites in…
Added 2 hours ago
HR Coordinator
Hatch
Mississauga, ON
…through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward…
Added 2 hours ago
Project Coordinator (Fabrication Shop)
Aecon
Sherwood Park, AB
The Project Coordinator provides day-to-day coordination support to fabrication facility projects. This role is a support function within the project team and plays a critical role in…
Added 2 hours ago
TN
Membership Services Coordinator
True North Sports + Entertainment
Winnipeg, MB
- Full-time
True North Sports + Entertainment is looking for an individual with a customer-first mindset and a genuine passion for helping people to join our team as a Membership Services Coordinator.
Added 2 hours ago
PT
Service Coordinator
Paladin Technologies
Toronto, ON
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 2 hours ago
H
Inventory Coordinator
Hays
Toronto, ON
- $21 to $26 CAD / hour
- Contract
Parts & Inventory Coordinator | Scarborough, Ontario (Fully Onsite) | 6-Month Contract-to-Permanent Opportunity
Added 2 hours ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function
Added 2 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 2 hours ago
S
Deployment Specialist
Solink
Remote, Canada
- $47,861 to $60,000 CAD / year
- Full-time
- Remote
You ideally have a minimum of 1-2 years experience (New grads with some experience welcome) in an operations coordinator, project, or deployment management role, ideally supporting…
Added 2 hours ago
IA
Business Intelligence Consultant
Indotronix Avani Group
Calgary, AB
- Contract
Added 2 hours ago
PT
Project Coordinator
Paladin Technologies
Toronto, ON
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…

Paladin Technologies

Service Coordinator

Toronto, ON, Canada

Salary Range: $45,833 - $66,000 (DOE) Vacancy Status: This posting is for a current and existing vacancy · Full-time

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Job details

Pay: Salary Range: $45,833 - $66,000 (DOE) Vacancy Status: This posting is for a current and existing vacancy
Job type: Full-time
Apply by: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Salary Range: $45,833 - $66,000 (DOE)
Vacancy Status: This posting is for a current and existing vacancy

Physical Demands:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers

Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Sitting, standing, walking in office environments and construction sites

The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate

Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.

Driving to customer sites is required

Limited overnight travel may be required

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More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating plans and service details to customers and field teams. Maintain customer response commitments, ensure accurate work orders and timely invoicing, resolve service issues, and escalate discrepancies or complaints when needed.

Requirements

Candidates should have strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, familiarity with Microsoft Dynamics, and experience with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Time Management
Organization
Problem Solving
Contract and Service Billing
Work Order Accuracy
Purchase Order Management
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM and ERP Systems
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Subcontractors
Equipment Rentals
Customer Service
Client Communication
Ticketing Systems
Dispatch Software
Scheduling Software
Microsoft Office
Microsoft Dynamics
CRM
ERP
Contracts
Service Billing
Work Orders
Purchase Orders
Response Times
Post-Service Reports
Security Industry
Regulations and Standards

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