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Added 11 mins ago
TA
Sales Manager
The Aaron's Company, Inc.
Peterborough, ON
- Part-time
Assist General Manager with operational functions.
Added 11 mins ago
U
Controller
UpSolv
Montreal, QC · Greater Montreal, QC
- Full-time
…This role oversees day-to-day accounting operations, including general ledger management, accounts payable and receivable, payroll coordination, and monthly, quarterly, and annual closing…
Added 11 mins ago
MH
Patient Access Representative
Mackenzie Health
Vaughan, ON
- $27.89 to $31.99 CAD / hour
- Full-time
Respond to inquiries from patients, referring providers, and internal teams regarding referral status, appointment readiness, and general access questions.
Added 11 mins ago
LM
Software Engineer
Lockheed Martin
Dartmouth, NS
- Full-time
2-5 years' work general development experience with preference given to experience in Java
Added 11 mins ago
WO
Clinical Services Manager - Etobicoke - Critical Care Unit
William Osler Health System
Toronto, ON
- Full-time
…required to meet the patient care needs within the Etobicoke General Critical Care…
Added 12 mins ago
HA
SATCOM Sr. Program Manager- Bids & Proposals
Honeywell Aerospace
Ottawa, ON · Kanata, ON
- Full-time
Added 12 mins ago
MI
Production Operator
Magna International
Penetanguishene, ON
- Full-time
Alternative Job Titles: General Labor, Assembler, Line Operator, Janitor/Cleaner
Added 12 mins ago
DI
Specialist Representative - Bodily Injury/Casualty
Definity Insurance Company
AB · AB, Canada
- Full-time
Managing a portfolio of complex Bodily Injury, Casualty, and General Liability Claims.
Added 12 mins ago
TH
Operations Assistant Manager- 7024 Barrie- 12 Months Contract
The Home Depot
Barrie, ON
- Full-time
…knowledge to help customers, perform processes, and execute general expectations for their positions. ASMs exercise judgment and discretion alone, and in conjunction with, the Store…
Added 12 mins ago
CA
Hatchery Manager
Cooke Aquaculture Inc.
Elmsville, NB
- Full-time
Possess a strong background in general operation and maintenance of life support equipment.
Added 23 mins ago
WO
Clinical Services Manager - Etobicoke - Critical Care Unit
William Osler Health System
Toronto, ON
- Full-time
…required to meet the patient care needs within the Etobicoke General Critical Care…
Added 23 mins ago
B
Senior Vice President Operations
BoomerangFX
Mississauga, ON
- $250,000 to $275,000 CAD / year
- Full-time
This opportunity is particularly suited to executives who have operated as a General Manager, Business Unit President, COO, SVP Operations or Managing Director within a high-growth SaaS,…
Added 23 mins ago
TC
Change Management Coordinator
Thomas Cavanagh Construction Limited
Ashton, ON
- Full-time
The statements above provide a general overview of the responsibilities and level of work for the individuals in this position. They do not encompass every duty, responsibility, or skill…
Added 23 mins ago
K
Finance Analyst - Western Canada District
Kiewit
Burnaby, BC
- Full-time
Knowledge of accounting, including general ledgers, accounts payable/receivable, payroll, and tax
Added 23 mins ago
MI
CN - Lead, Hand
MSC Industrial Supply Co.
Beamsville, ON
- Full-time
1-3 years of experience in a distribution center with a general knowledge of distribution controls and operations required.
Added 26 mins ago
Human Resources Co-op
GeoSpectrum Technologies, Inc
Dartmouth, NS
Provide general administrative support to the Human Resources team and assist with special projects as assigned.
Added 26 mins ago
SC
Funeral Services Assistant
Service Corporation International
Fort Erie, ON
- Part-time
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on…
Added 26 mins ago
PV
Sales Associate
Pet Valu
Commons, NS
- Part-time
Sweeping, dusting and other general store maintenance functions
Added 26 mins ago
M
Customer Service Representative- Pharmacare (3 month term)
Medavie
Dartmouth, NS · MBC NS Local Office Dartmouth
- Full-time
Respond to inquiries related program eligibility and other general inquiries.
Added 26 mins ago
D
Senior Advisor, Professional Practice and Operational Support
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
Added 42 mins ago
RG
Environmental Service Manager Full Time
Responsive Group Inc.
Prescott, ON
- Full-time
The Environmental Service Manager reports to the Executive Director and performs general, routine maintenance and servicing operations throughout the home, in accordance with applicable…
Added 42 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Victoria, BC
- Full-time
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
Added 42 mins ago
7
Store Crew
7-Eleven
Weyburn, SK
- Full-time
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
Added 42 mins ago
7
Store Crew
7-Eleven
Medicine Hat, AB
- Full-time
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
Added 42 mins ago
7
Store Crew
7-Eleven
Sherwood Park, AB
- Full-time
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

Paladin Technologies

Service Coordinator

Toronto, ON, Canada

Salary Range: $45,833 - $66,000 (DOE) Vacancy Status: This posting is for a current and existing vacancy · Full-time

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Applications open in a new tab.

Job details

Pay: Salary Range: $45,833 - $66,000 (DOE) Vacancy Status: This posting is for a current and existing vacancy
Job type: Full-time
Apply by: Apr 17, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Salary Range: $45,833 - $66,000 (DOE)
Vacancy Status: This posting is for a current and existing vacancy

Physical Demands:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers

Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Sitting, standing, walking in office environments and construction sites

The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate

Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.

Driving to customer sites is required

Limited overnight travel may be required

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating plans and service details to customers and staff. Maintain customer response times, ensure work orders and billing are accurate, obtain purchase orders when needed, and escalate discrepancies or complaints.

Requirements

Candidates should have strong customer service, interpersonal, organizational, and time-management skills, with attention to detail and the ability to prioritize and work effectively in a team. Experience with Windows and Microsoft Office is required; security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Problem Solving
Time Management
Organization
Attention To Detail
Microsoft Office
Windows
Ticketing Systems
Microsoft Dynamics
CRM Systems
ERP Systems
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Daily Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Subcontractors
Equipment Rentals
Ticketing Systems
Dispatch
Customer Service
Client Communication
Service Billing
Work Orders
Purchase Orders
Response Times
Post-Service Reports
Windows
Microsoft Office
Microsoft Dynamics
CRM
ERP
Security Industry
Regulations And Standards
Resource Utilization

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