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Added 13 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
not reactive service providers. That means staying engaged with
Added 13 mins ago
E
Client Coordinator - Entry level
Extendicare
Calgary, AB
- Full-time
As a Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate…
Added 28 mins ago
C
Team Coordinator
CarePartners
Waterloo, ON
- Full-time
CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team…
Added 1 hour ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
As a Flight Coordinator, you’ll play a pivotal role within our team, collaborating closely with the flight crew and account managers to meticulously plan and execute trips across our entire…
Added 1 hour ago
Care Coordinator, Disability Support Program
The Government of Nova Scotia
NS · Flexible, NS
As the Care Coordinator, you work under the direction of the Casework Supervisor. You are responsible for the intake, assessment, and determination of financial eligibility and support need…
Added 1 hour ago
UH
Family Physician
Unison Health & Community Services
Toronto, ON · North York, ON
- Part-time
…of family physicians, nurse practitioner, pharmacist, care coordinator and administrative assistant to provide primary care services for seniors that are complex, frail and marginalized…
Added 1 hour ago
AR
Sales and Events Coordinator
Algonquin Resort
Kingston, ON
- Full-time
The duties of the Sales & Events Coordinator include, but are not limited to the following:
Added 1 hour ago
GW
On-Site Venue Coordinator – Windsor Station
Gare Windsor Montréal
Montreal, QC
- Full-time
As On-Site Venue Coordinator, you are our eyes and ears during every event. You’ll support event planners and suppliers while making sure everything runs smoothly in our space. You’ll keep…
Added 1 hour ago
A
Student Project Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Student Project Coordinator will report to the Project Manager will be responsible for the coordination of engineering, procurement, and construction work. This role will require…
Added 1 hour ago
B
CLIENT SUPPORT COORDINATOR – Kitchener
BDC
Kitchener, ON · Stratford, ON
- Full-time
As a Client Support Coordinator, you deliver high‑quality customer service to BDC clients while providing administrative and operational support to your team. BDC is the only bank dedicated…
Added 1 hour ago
PT
Service Coordinator
Paladin Technologies
Regina, SK
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 2 hours ago
CC
Family Support Worker
Chilliwack Community Services
Chilliwack, BC
- $30.95 CAD / hour
- Full-time
Develop and assist with service plans and client goals directed by the referring Social Worker. Participate in care team meetings as required to consult on, and report, client activities…
Added 2 hours ago
AL
Project Coordinator
AMBICO Limited
Ottawa, ON
- Full-time
…spanning an entire city block, supporting both production and client service teams. AMBICO offers a decorative product line featuring recessed panel, brass clad, bronze clad, and stainless…
Added 2 hours ago
E–
Operations Coordinator
Executrade – Your Recruitment Specialists
AB · Edmonton, AB
- Full-time
We are recruiting on behalf of one of our clients based in Edmonton for an Operations Coordinator to join their team.
Added 2 hours ago
RB
Human Resources Coordinator
R.J. Burnside & Associates Limited
Orangeville, ON
- Full-time
…are looking for an organized, people-focused Human Resources Coordinator to support a welcoming and efficient hiring journey. Reporting to the Human Resources Manager, you will coordinate…
Added 2 hours ago
AG
Program Coordinator
Allegis Global Solutions
Mississauga, ON
- Full-time
The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific)…
Added 2 hours ago
B
Property Services Coordinator
BGIS
Vancouver, BC
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 2 hours ago
CF
Program Coordinator, Client Services and Intake
Centre for Sexuality
Calgary, AB
- Full-time
Through responsive client service, organized intake processes, and reliable administrative support, the Client Services and Intake Coordinator contributes to an accessible and positive…
Added 3 hours ago
EC
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Saskatoon, SK
- $21 to $23 CAD / hour
- Full-time
…Health and Addictions Support Worker (MHASW) provides day-to-day client support, reinforces treatment expectations and recovery goals, facilitates approved programming and activities, and…
Added 3 hours ago
GI
Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
The Sales Coordinator is responsible for the administration and coordination of high performing accounts for selected regions.
Added 3 hours ago
RJ
Client Service Coordinator/Administrative Assistant
Raymond James Ltd.
Waterloo, ON
- Full-time
BLA Private Wealth is a wealth management advisory practice committed to delivering exceptional client experiences and high ‑ quality financial guidance. We are seeking a reliable,…
Added 3 hours ago
Client Service Coordinator
Bayshore
Halifax, NS
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 3 hours ago
NW
Intake Coordinator - Admin Support (OBTP)
Newcomer Women's Services Toronto
Toronto, ON
- Full-time
As a member of the Bridging Training Program Team, you will be involved in providing support to all service users of Newcomer Women’s Services Toronto (NEW). The Coordinator is the first…
Added 3 hours ago
EC
Administrative Assistant
EHN Canada
Saskatoon, SK
- $22 to $25 CAD / hour
- Part-time
A key component of this position is supporting health-record quality and compliance through routine audits of client medical records within the electronic medical record (EMR). The…

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

Apply About employer

More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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