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Technology Strategy & Transformation Manager
Accenture
Toronto, ON
- Full-time
Lead the creation of well-articulated thought leadership assets that present innovative insight, knowledge, guidance, and recommendations on a specific market-relevant technology strategy
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Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing you will support the strategy and lead the execution, governance, and optimization of advisor and business-driven email communications…
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Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
We are seeking an experienced construction project professional to oversee project delivery, financial performance, scheduling, and operational coordination across residential construction…
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Principal Banking Technology & Solution Architect (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $80 to $100 CAD / hour
- Contract
- Remote
Your role is to help these institutions make informed technology decisions, manage architectural complexity and reduce delivery risk. This is a hands-on advisory role requiring strong…
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Principal Electrical Engineer
Worley
Vancouver, BC
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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Senior Piping Designer
Worley
Sarnia, ON
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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Information Security Analyst
Fraser Health
Surrey, BC
- Full-time
…largest health authorities. In this high-impact role, you’ll lead security incident intake and response, conduct threat and risk assessments, and collaborate with clinical and technical…
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FH
Lead, Health Informatics
Fraser Health
Surrey, BC
- Full-time
Fraser Health Authority is seeking a Lead, Health Informatics to join our Clinical Informatics and Digital Health team. This role provides leadership across health informatics initiatives…
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Director - Mobile Engineering, Wealth Technology
Scotiabank
Toronto, ON
…for leading the engineering strategy, technical direction, delivery and ongoing evolution of mobile applications and engineering capabilities across Wealth…
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Director and Head of Operations Engineering
Scotiabank
Toronto, ON
The Director, Operations Engineering will lead strategy, architecture, engineering execution, platform resiliency, and technology innovation agenda for the Bank’s Operations Technology…
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RQ11302 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11302
Added 15 mins ago
SM
RQ11302 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11302
Added 15 mins ago
SM
RQ11302 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11302
Added 15 mins ago
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Solutions Designer
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Solutions Designer to join the Enterprise Financial Services Division on a full-time onsite…
Added 15 mins ago
LI
Senior DevOPS/Engineer
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster (Ministry of Public and Business Service Delivery and Procurement) is seeking a Senior DevOps/Cloud Engineer to lead the automation,…
Added 15 mins ago
SC
Licensed Practical Nurse
Shepherd's Care Foundation
Vanguard, SK
- Full-time
…making a difference and having an opportunity to grow, innovate, lead, and succeed. Our employees propel change and continue to be at the centre of our organization’s development. Our…
Added 15 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11680
Added 15 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11680
Added 15 mins ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11681
Added 15 mins ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11681
Added 15 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11680
Added 15 mins ago
SC
Licensed Practical Nurse
Shepherd's Care Foundation
Vanguard, SK
- Full-time
…making a difference and having an opportunity to grow, innovate, lead, and succeed. Our employees propel change and continue to be at the centre of our organization’s development. Our…
Added 15 mins ago
SM
RQ11740 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11740
Added 15 mins ago
SM
RQ11740 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11740
Added 15 mins ago
LI
Technology Architect
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement (Community Services Cluster) is seeking a Senior Technology Architect to support a large, distributed cross-platform…

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

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More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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