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Added 28 mins ago
HC
Case Worker - TFT (#2026-496-CHS-319) EA
Hastings County
Belleville, ON
- Full-time
Effective communication and interviewing skills with the ability to interact with staff, clients, outside agencies and the general public.
Added 57 mins ago
Temporary General Labour Day Shift - North York
Hubbell Incorporated
Toronto, ON · North York, ON
We are currently looking for a General Laborer in our North York location at 774 Supertest Rd for the day shift; Monday to Friday - 7 am to 3:30 pm for a 3 month contract
Added 57 mins ago
BW
Electrician (Apprentice/Journeyman)
Big White Ski Resort
Kelowna, BC
- Full-time
Working with Millwrights on mechanical and general labour projects
Added 1 hour ago
AT
Senior Estimator
Atwell Talent
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
…work includes asbestos, lead, and mould abatement, supporting general contractors, property managers, and public-sector…
Added 1 hour ago
NL
Payroll and Benefits Specialist
Nanaimo Ladysmith Public Schools - School District 68
Nanaimo, BC
- Full-time
…Payroll Team, in a continuing and full-time capacity! Under the general direction of the Manager of Payroll and Benefits, or designate, the Payroll & Benefits Specialist performs a variety…
Added 1 hour ago
WT
Thermal Spa Manager
wodr thermal spa
AB · Edmonton, AB
- Full-time
…hiring the manager who will open and lead it, reporting to the General Manager of…
Added 2 hours ago
UM
Production Scheduler
Ultra Maritime
Dartmouth, NS
- Full-time
Produce the Master Production schedule into practical daily and weekly production plans for the shop floor, ensuring priorities, labour, materials and equipment availability are aligned.
Added 2 hours ago
C
Technical Producer, Content Development and Production (French Services) (On Site)
CBC/Radio-Canada
Moncton, NB
- Full-time
General understanding of CBC/Radio-Canada’s cross-platform media operations (radio, television and digital).
Added 2 hours ago
PT
Service Coordinator
Paladin Technologies
Regina, SK
- Full-time
Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Added 2 hours ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client).
Added 2 hours ago
Manager, Strategy & Distribution - Programs - WSI
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
…factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and…
Added 2 hours ago
WG
Thermal Spa Manager
Westbow Group of Companies
Chilliwack, BC
- Full-time
…thermal spa on a downtown Edmonton rooftop, reporting to the General Manager of Wódr. Joining before opening, they will help launch the site, set up the systems it opens with, and hire the…
Added 2 hours ago
C
Technical Producer, Content Development and Production (French Services) (On Site)
CBC/Radio-Canada
Moncton, NB
- Full-time
General understanding of CBC/Radio-Canada’s cross-platform media operations (radio, television and digital).
Added 2 hours ago
CM
Labourer
Compass Minerals
Goderich, ON
- Full-time
General labour (i.e. cleaning, painting and janitorial duties)
Added 2 hours ago
DU
Carpenter
Dalhousie University
Halifax, NS
- Full-time
Performs general maintenance and renovations work pertaining to Carpenter’s trade
Added 3 hours ago
KG
Regional Manager
Kevito Group
Vancouver, BC
- Full-time
Identify opportunities to improve labour productivity, inventory management, waste reduction, and operational efficiency.
Added 3 hours ago
Human Resources Business Partner (HRBP) - GCT
Great Canadian Entertainment
Toronto, ON · Etobicoke, ON
Under the general direction of Director, HR, this position will be responsible handling day-to-day operations focusing on employee relations, disability management, occupational health and…
Added 3 hours ago
Specialist, Employee Benefits
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Act as resource person to answer general inquiries from employees, across multiple locations in Canada
Added 3 hours ago
UO
Executive Assistant
University of British Columbia
Kelowna, BC
- $4,756.11 to $5,802.73 CAD / month
- Full-time
…the UBC Okanagan campus. In addition, this position provides general administrative support to Advisory Services, Compensation and Workplace Learning & Engagement (WLE) within the…
Added 3 hours ago
CO
Vehicle Systems Supervisor
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general supervision of the Superintendent(s) of Fleet Maintenance, the Vehicle Systems Supervisor is responsible for the operational leadership and coordination of maintenance…
Added 3 hours ago
TM
Groundsperson - Crushing/Screening
The Miller Group
Temiskaming Shores, ON · New Liskeard, ON
- Temporary
…complete understanding of our aggregate division as you perform general labour duties. You will also assist in site cleanliness and equipment general maintenance. Whether it's hauling…
Added 3 hours ago
Camp Facilities Maintenance Lead
Matrix Camps and Logistics
AB · Edmonton, Alberta
Coordinate and/or complete camp cleaning, general labour, and loading/unloading support as required to keep camp operations running smoothly.
Added 3 hours ago
Camp Facilities Maintenance Lead
Matrix Camps and Logistics
Yellowknife, NT
Coordinate and/or complete camp cleaning, general labour, and loading/unloading support as required to keep camp operations running smoothly.
Added 3 hours ago
M(
Estimator - Estimating Lead - Les Entreprises PEC | New Richmond
MHRP/MPRH (by/par R-2)
Quebec, QC · Gaspésie-Sud (New Richmond), Quebec
- Full-time
Behind these projects, you’ll find an approachable, welcoming management team, a General Manager who stays connected with employees, and experienced crews. You’ll work directly with…
Added 3 hours ago
BP
Legal Assistant / Administrative Assistant
BC Public School Employers' Association
Vancouver, BC
- $68,760 to $74,827 CAD / year
- Full-time
…Arbitration Support Services (CLASS) program, and 50% to providing general administrative support services to specialist staff and in support of other members of the administrative…

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

Apply About employer

More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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