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Added 5 mins ago
Logistics Coordinator
World Vision Canada
Mississauga, ON
The Logistics Coordinator is responsible for overseeing end-to-end warehouse, fulfillment, and freight operations to ensure the efficient and timely movement of products. This includes…
Added 5 mins ago
IF
Business Operations Coordinator
Inn From The Cold
Calgary, AB
- Full-time
The Business Operations Coordinator provides dedicated coordination of the office environment and administrative systems that support Operational Services. The role is responsible for…
Added 5 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.
Added 5 mins ago
NL
Social Media & Community Coordinator
Nonna Lia
Toronto, ON
- Full-time
…are looking for a highly motivated Social Media & Community Coordinator to join our growing…
Added 20 mins ago
BC
Coordonnateur(trice) des opérations de chantier | Field Operations Coordinator
Broccolini Construction Inc.
Montreal, QC
- Full-time
Coordonnateur(trice) des opérations de chantier
Added 35 mins ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
Manage and provide direction, training, supervision, performance management and support to a team including Lineservice, Crew Chiefs, Supervisors, Quality Assurance Coordinator and Customer…
Added 35 mins ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
…principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services…
Added 35 mins ago
CL
Workshop Coordinator
Comairco, LLC
Laval, QC
- Full-time
We are looking for a Workshop Coordinator to join our team at our Laval branch!
Added 49 mins ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
Reporting to the Supply Chain Manager, the Supply Chain & Customer Service Coordinator is responsible for assisting in coordinating customer order fulfillment activities and providing…
Added 49 mins ago
AG
Coordinator, Logistics and Camp
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
As Logistics and Camp Coordinator, you will support effective logistics and camp administration by monitoring performance, resolving discrepancies, coordinating operational information, and…
Added 49 mins ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
The role of Site Material Coordinator - Canada directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 49 mins ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
The role of Site Material Coordinator - Canada directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 49 mins ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
The role of Site Material Coordinator - Canada directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 49 mins ago
GC
REQ26-167 - Planner – Concentrator
Glencore Canada
Quebec, QC
- Full-time
Service : infrastructure and Operations Support
Added 49 mins ago
GC
REQ26-162 - Planner - Mine Maintenance
Glencore Canada
Quebec, QC
- Full-time
Service : infrastructure and Operations Support
Added 1 hour ago
GC
REQ26-164 - Scheduler – Mine maintenance
Glencore Canada
Quebec, QC
- Full-time
Service: Infrastructure and Operations Support
Added 1 hour ago
SC
Bilingual National Sales Coordinator
Sysco Canada Inc.
Quebec, QC
- Full-time
Responsible for assisting the National Sales Team by providing support with National Customer Onboarding, promo planning and reporting. Working very closely with internal departments, with…
Added 1 hour ago
GW
On-Site Venue Coordinator – Windsor Station
Gare Windsor Montréal
Montreal, QC
- Full-time
As On-Site Venue Coordinator, you are our eyes and ears during every event. You’ll support event planners and suppliers while making sure everything runs smoothly in our space. You’ll keep…
Added 1 hour ago
C
Pharmacy Shipping Coordinator
Cencora
Dartmouth, NS · CAN > NS > Dartmouth > Akerley
- Full-time
Delivers day-to-day shipping support within pharmacy operations to ensure accurate, timely movement of orders and supplies across established workflows. Applies approved checklists and…
Added 1 hour ago
NC
Manager, Security Programs and Governance
NAV CANADA
Ottawa, ON
- Full-time
…organization's people, information, facilities, technology, operations and reputation. The position contributes to the development of the security strategy, and it translates into…
Added 1 hour ago
B
CLIENT SUPPORT COORDINATOR – Kitchener
BDC
Kitchener, ON · Stratford, ON
- Full-time
As a Client Support Coordinator, you deliver high‑quality customer service to BDC clients while providing administrative and operational support to your team. BDC is the only bank dedicated…
Added 1 hour ago
Special Projects Coordinator - Limited Term
ontariotechu
Oshawa, ON
The Special Projects Coordinator liaises with external major funding partners
Added 1 hour ago
PT
Service Coordinator
Paladin Technologies
Regina, SK
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 1 hour ago
TO
Coordinator, Operations (Contracted Services)
Town of Caledon
Caledon, ON
- Full-time
Reporting directly to the Manager, Roads and Stormwater Operations, this role is responsible for project coordination, contractor supervision and inspection, and contract administration of…

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

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More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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