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Added 18 mins ago
O
NA Sales Representative, Applications - Opower
Oracle
Canada
- Full-time
…with utility leaders. They apply utility industry, demand-side management, customer engagement, and Opower expertise to solve some of the most important challenges facing electric and gas…
Added 18 mins ago
FR
Security Concierge
FirstService Residential Canada
Vaughan, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 18 mins ago
FR
Security Concirge
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 47 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 47 mins ago
PT
System Designer - AV
Paladin Technologies
Vancouver, BC
- Full-time
Work in a close team environment with Sales, Project Management, and Installation Departments
Added 47 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 47 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 47 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 47 mins ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 47 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 47 mins ago
RS
Rental Account Manager
Ryder Supply Chain Solutions
Concord, ON
- Full-time
…require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance…
Added 1 hour ago
TS
Customer Service Representative
Total Sanitation Services
Sarnia, ON
- Full-time
Order entry into ServiceCore, including new account set up, and revisions to existing orders.
Added 1 hour ago
RS
Material Handler - 5x8 Shift-8
Ryder System, Inc.
Sherwood Park, AB
- Full-time
Read, interpret and apply Warehouse Management System (WMS) order instructions
Added 1 hour ago
RS
Forklift operator - Days
Ryder System, Inc.
Caledon, ON
- Full-time
…require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance…
Added 1 hour ago
RS
Material Handler - Afternoon Shift-9
Ryder System, Inc.
Sherwood Park, AB
- Full-time
Read, interpret and apply Warehouse Management System (WMS) order instructions
Added 1 hour ago
RS
Material Handler - 5x8 Shift-4
Ryder System, Inc.
Sherwood Park, AB
- Full-time
Read, interpret and apply Warehouse Management System (WMS) order instructions
Added 1 hour ago
AA
Customer Service Representative (South Barrie)
Assured Automotive
Barrie, ON
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 1 hour ago
RS
Yard Driver - Day Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
…require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance…
Added 1 hour ago
EP
Fresh Sales Account Representative, Ethnic
Export Packers
Brampton, ON
- Full-time
We are seeking a results-driven Fresh Sales Account Representative to grow our Fresh Seafood business within the ethnic retail supermarket channel. This role focuses on developing…
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies North America
Regina, SK
- Full-time
Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies North America
Ottawa, ON
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
BB
System Designer - AV
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Work in a close team environment with Sales, Project Management, and Installation Departments
Added 2 hours ago
TH
Associé(e), Mise en Marché (temps partiel)
The Home Depot
Pointe-Claire, QC
- Part-time
Maintain, order, and install display material/signage/brochures
Added 2 hours ago
TS
Customer Service Representative
Total Sanitation Services
Sarnia, ON
- Full-time
Order entry into ServiceCore, including new account set up, and revisions to existing orders.
Added 2 hours ago
GO
Prosecution File Manager
Government of Manitoba
The Pas, MB
- Full-time
…innocent unless proven guilty beyond a reasonable doubt. In order to convict, there must be evidence to prove beyond a reasonable doubt that the accused committed the offence. A Crown…

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

Apply About employer

More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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