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Added 5 mins ago
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Field Service Technician
Wabtec
Calgary, AB
- Full-time
The Field Service Tech performs all trouble shooting and customer training on new and existing machines to customers’ satisfaction. Puts new machines into service, which includes testing…
Added 20 mins ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 20 mins ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a working Shop Foreperson, you'll collaborate closely with our Service Manager, Service Writer, and Service Technicians to maintain a high performing, efficient, customer focused service…
Added 20 mins ago
S
Industrial Maintenance Technician (Electromechanic) - Weekend Shift
Safran
Mirabel, QC
- Full-time
Added 20 mins ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
Added 20 mins ago
LL
Branch Supervisor - Grand Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Coordinate and oversee the process and communication flows for the parts and service function including inventory accuracy, work order processing and timely, accurate invoicing
Added 20 mins ago
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HVAC Apprentice/Maintenance Mechanic UA787
BGIS
Peterborough, ON
- Full-time
Responds to routine and on-demand service requests and performs preventative and corrective maintenance activities at assigned facility.
Added 20 mins ago
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HVAC Apprentice/Maintenance Mechanic UA787
BGIS
Barrie, ON
- Full-time
Responds to routine and on-demand service requests and performs preventative and corrective maintenance activities at assigned facility.
Added 20 mins ago
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Lead Technician
Stock Transportation
Toronto, ON
- Full-time
…School Services, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to…
Added 20 mins ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
…and maintain effective working relationships with vendors and service…
Added 49 mins ago
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Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Added 49 mins ago
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Lab Assistant
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
By providing exceptional service, the Medical Laboratory Assistant (MLA) supports the Royal Victoria Regional Health Centre (RVH) strategic plan and VITALLY YOU philosophy which includes…
Added 49 mins ago
MF
HVAC Service Technician
Merit for Training
Kitchener, ON
- Full-time
Position Overview: We're seeking a dependable HVAC Service Technician to inspect, maintain, troubleshoot, and repair heating, ventilation, and air-conditioning systems in residential or…
Added 49 mins ago
FC
Part-Time Professors - Base Borden - CAF Fanshawe for Aircraft Maintenance (AME-M), Avionics Maintenance (AME-E), and Aircraft Structural Repair (AME-S)
Fanshawe College
Borden, ON
- Part-time
Aircraft types the resource was authorized to work on as a Level-A Technician
Added 49 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 49 mins ago
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Administrative technician • Claims management
JobsMedia.io
Quebec, QC
- Full-time
Novo is looking for a student to fill the position of administrative technician in claims management, full-time during the summer, with the possibility of continuing part-time during the…
Added 49 mins ago
JE
Road Service Technician - Dartmouth (2026-9650)
Johnston Equipment
Dartmouth, NS
- Full-time
Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician.
Added 1 hour ago
XT
Journeyman, Heavy Equipment or Trailer Technician
XTL TRANSPORT INC.
Airdrie, AB
- Full-time
…forefront of our operations, and we strive to deliver exceptional service at every turn. We also take pride in our commitment to promoting internal talent, providing our dedicated team…
Added 1 hour ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Accountable for upholding the GFL safety and service standards within the division
Added 1 hour ago
FT
Team Lead
Frontier Technologies
Dartmouth, NS
- Full-time
The Team Lead is a hands-on leader who spends four days a week in the field as a technician and one day a week supporting their area. Reporting to the Operations Manager, the Team Lead sets…
Added 1 hour ago
AM
Field Survey Assistant
Aplin Martin
Surrey, BC
- Full-time
Aplin Martin is a full-service Civil Engineering, Architecture, Planning, Environmental and Survey company, celebrating over 57 years of success in making sustainable communities a reality…
Added 1 hour ago
FG
Service Technician - FFUN Motorsports, Yorkton, SK - Relocation Bonus Offered Up to $5,000
FFUN Group
Yorkton, SK
- Full-time
Service Technician, Full-Time - FFUN Motorsports
Added 1 hour ago
Pharmacy Technician - Instructor
Okanagan College
Kelowna, BC
The duties and responsibilities of a Vocational Instructor include continuing excellence in one’s field, instructional and professional duties, professional development and service.
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 1 hour ago
TM
Shop Technician
Toyota Motor Corporation
Kamloops, BC · Toyota Canada Inc - Head Office
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Shop Technician to support our Product Quality and Service Support team. This role will support performing the…

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

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More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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