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Added 13 mins ago
LC
Engineer - Manufacturing (EIT)
Linamar Corporation
Winnipeg, MB
- Full-time
Tuition Reimbursement: Support for continuing education and professional certifications
Added 13 mins ago
LC
Engineer - Tool Design
Linamar Corporation
Winnipeg, MB
- Full-time
Tuition Reimbursement: Support for continuing education and professional certifications.
Added 13 mins ago
Senior Analyst, Fraud Strategy
Momentum Financial Services Group
Toronto, ON
…get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real…
Added 13 mins ago
S
ES-NU26-58 Administrative Assistant, IES
Springboard
Toronto, ON
- Full-time
…potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s…
Added 13 mins ago
SI
Full Stack Python Developer
STACK IT Recruitment
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Experience with production monitoring, log analytics, or support of business-critical systems
Added 13 mins ago
SI
Full Stack Python Developer
STACK IT Recruitment
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Experience with production monitoring, log analytics, or support of business-critical systems
Added 13 mins ago
SI
Full Stack Python Developer
STACK IT Recruitment
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Experience with production monitoring, log analytics, or support of business-critical systems
Added 13 mins ago
Assistant Branch Manager
Money Mart
Parksville, BC
Monitor and maintain accurate customer data, loan/credit files, account notes, and transaction records in all required systems to limit errors and support compliant branch operations.
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Instrumentation & Monitoring Quality Assurance Lead
Arcadis
Vancouver, BC
- Full-time
…relevant site conditions. In partnership with the appropriate Professional of Record, Engineer of Record, and discipline specialists, you will coordinate engineering assessments while…
Added 13 mins ago
Accountant-SAP
CAA Club Group
Mississauga, ON
Strategic Management – Provide support regarding strategic management planning and implementation including presentation and analysis of internal controls
Added 13 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
Provide training, ongoing support, and professional communication
Added 13 mins ago
JT
Outside Sales Representative
JM Test Systems
AB · Edmonton, Alberta
- Full-time
JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed…
Added 13 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed…
Added 13 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed…
Added 13 mins ago
Mortgage Review Officer (Real Estate Secured Lending)
Scotiabank
Toronto, ON
Provide additional support for the Senior Manager by conducting credit reviews on mortgage files of interest and providing detailed reporting on creditworthiness along with any identifiable…
Added 13 mins ago
TW
Senior Manager, Planning
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St. Stephen, NB
- Full-time
● Support the implementation and optimization of ERP systems and advanced planning software.
Added 13 mins ago
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Assistant Director of Care (ADOC) - Full Time (FT) - Michener Hill
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…performance of the programs in compliance with legislative and professional…
Added 13 mins ago
Senior Financial Controller/Manager
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Support reporting requirements and troubleshoot issues within SAP and other business systems.
Added 13 mins ago
Cyber/Technology Risk Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are seeking a Senior IT Business Systems Analyst to join our high-performing team within the Information Security and Technology Risk portfolio. This role is pivotal in delivering…
Added 13 mins ago
Fire Protection Specialist
Westinghouse Electric Company, LLC
Kitchener, ON
As a Fire Protection Specialist you will provide fire protection engineering services to support the design, evaluation, and implementation of systems and strategies that safeguard life and…
Added 13 mins ago
Desk Medical Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
…understanding of advanced access principles and concepts to support access and patient flow within an inter-professional…
Added 13 mins ago
Director OHS and Disability Management
Government of Alberta
Calgary, AB
…building, leading and continuously improving the provincial systems required to keep Alberta Sheriffs Police Service (ASPS) employees safe, capable and contributing, and to manage the…
Added 13 mins ago
NC
Community Worker Food Access and Supportive Employment
Neighbours Community Homes
Canada
- Temporary
This position reports to the Food Program Supervisor and works collaboratively with staff from Support Services.
Added 13 mins ago
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Manager, IT Infrastructure
SGI
Regina, SK
- $109,052 to $145,411 CAD / year
- Full-time
Invest in Your Career Growth - Your development matters. We support continuous learning through professional development opportunities, leadership and employee training, and education…
Added 13 mins ago
AC
Nuclear Project Scheduler
ALTEN Canada
Pickering, ON
- $75 to $85 CAD / hour
- Contract
…Defense, Automotive, Rail and Transportation, to Information Systems and Telecommunications, our unwavering commitment to excellence is shaping the future of technology and…

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

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More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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