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Added 12 mins ago
RI
Pest Control Technician
Rentokil Initial
Grande Prairie, AB
- $43,000 to $45,000 CAD / year
- Full-time
…Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit…
Added 12 mins ago
RI
Pest Control Technician
Rentokil Initial
Peace River, AB
- $43,000 to $45,000 CAD / year
- Full-time
…Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit…
Added 12 mins ago
SA
Manufacturing and Production Engineer
Skymark Aerospace
Mississauga, ON
- Full-time
…design engineers, technicians, suppliers, and project teams to support the transition from prototype development to repeatable aircraft and subsystem…
Added 12 mins ago
CL
Workshop Coordinator
Comairco, LLC
Laval, QC
- Full-time
Added 27 mins ago
FT
Tire Technician, Edmonton Callingwood
Fountain Tire
Edmonton, AB
- Other
Fountain Tire Edmonton (Callingwood) is looking for a responsible, safe, and motivated associate to join our team as an Automotive Tire Technician!
Added 27 mins ago
Tooling Specialist - Canada (m/f/d)
Nordex Group
AB
The Tooling Technician assumes full accountability for the management of tooling and PPE assets throughout the region. This includes maintaining up-to-date certifications, coordinating…
Added 27 mins ago
H
Senior Prototype Engineer
Humanoid
Burnaby, BC
- Full-time
Support system-level testing, performance characterization, reliability assessments, and prototype-to-production transitions.
Added 27 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Laval, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 42 mins ago
BA
Behavior Technician
Bierman Autism Centers
Ramsey, ON
- Full-time
…further! Join our team at Bierman Autism Centers as a Behavior Technician/ABA Therapist and unleash your superpowers to change the world of autism…
Added 42 mins ago
BA
Board Certified Behavior Analyst (BCBA)
Bierman Autism Centers
Ramsey, ON
- Full-time
Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Support Plan in the course of working with children with challenging…
Added 42 mins ago
TS
Class 1 - Mail Company Driver - PM Shift - Sign-On BONUS
The Seaboard Transport Group
St. John's, NL
- Full-time
Division, Driver & Technician of the Month Programs
Added 42 mins ago
EH
Gas Service Technician
Ellos HR Solutions
Hamilton, ON
- Full-time
🔥 NOW HIRING | COMBUSTION SERVICE TECHNICIAN (G1)
Added 42 mins ago
Service Technician
Price Industries Limited
Winnipeg, MB
Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling,…
Added 42 mins ago
Lab Patient Technician
LifeLabs
Saskatoon, SK
As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important…
Added 42 mins ago
Lab Patient Technician
LifeLabs
Regina, SK
As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important…
Added 42 mins ago
Lab Patient Technician
LifeLabs
Regina, SK
As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important…
Added 42 mins ago
C
Pharmacy Shipping Coordinator
Cencora
Dartmouth, NS · CAN > NS > Dartmouth > Akerley
- Full-time
This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.
Added 42 mins ago
H
Building Maintenance Technician
HomeSpace
Calgary, AB
- Full-time
We’re looking for a skilled, hands-on Building Maintenance Technician who takes pride in their work, enjoys troubleshooting and solving problems, and wants to make a meaningful difference.
Added 42 mins ago
D
Technician, Skills training and competency development
Desjardins
Brossard, QC · Montreal, QC
- Full-time
As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance throughout the product/service…
Added 42 mins ago
JI
Service Advisor / Dispatcher (Afternoon Shift)
J.D. Irving, Limited
Saint John, NB
- Full-time
Provide professional counter coverage and support to customers, drivers and technicians.
Added 42 mins ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
…and be actively involved in daily team leadership, customer support operations, technician development, project support, and technical…
Added 42 mins ago
NA
Experienced Security Systems Integration Technician
New Age Group
Concord, ON
- $85,000 to $100,000 CAD / year
- Full-time
We are seeking a Experienced Security Systems Integration Technician to join our growing technical team. This role requires expert-level knowledge of intrusion alarm systems, access…
Added 57 mins ago
PT
Service Coordinator
Paladin Technologies
Regina, SK
- Full-time
…issued to techs for installation on service work orders, and support with physical…
Added 57 mins ago
L
Service Technician (Tire & Lube)
Ledcor
London, ON
- Full-time
You are an experienced Tire & Lube Technician who takes pride in keeping vehicles and equipment operating safely and efficiently. You enjoy hands-on work, have a strong mechanical aptitude,…
Added 57 mins ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
…issued to techs for installation on service work orders, and support with physical…

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

Apply About employer

More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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