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Added 13 mins ago
SH
Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)
Sentrex Health Solutions
Markham, ON
- Full-time
…include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic…
Added 27 mins ago
WG
Supply Chain Coordinator
Western Global
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The role is Senior Supply Chain Coordinator and as is based in our Winnipeg Facility. You will work cross functionally with all departments in our Canadian Operation, ensuring effective and…
Added 27 mins ago
CC
Tool Rental Administrator
Chandos Construction
Leduc, AB
- Full-time
Collaborate with the Tools and Equipment Coordinator, warehouse staff, superintendents, and project managers to reconcile inventory discrepancies
Added 1 hour ago
AG
Parts Coordinator - Fixed Plant Maintenance
Artemis Gold - Blackwater Project
BC
- Other
Reporting to the Sr. Fixed Maintenance Planner, the Maintenance Parts Coordinator is responsible for the timely pickup, delivery, and distribution of parts, materials, tools, and supplies…
Added 1 hour ago
C
Tool Rental Administrator
Chandos
Leduc, AB
- $70,000 to $75,000 CAD / year
- Full-time
Collaborate with the Tools and Equipment Coordinator, warehouse staff, superintendents, and project managers to reconcile inventory discrepancies
Added 1 hour ago
A
Coordonateur inventaire
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
As an Inventory Coordinator, you will be at the heart of our finished goods distribution strategy and customer satisfaction efforts. Your essential role will be to replenish finished…
Added 2 hours ago
N
Shipping and Inventory Coordinator
NetworkPedia
AB · Edmonton, AB
- Contract
We are seeking a detail-oriented Shipping and Inventory Coordinator to support shipping, receiving, inventory control, and warehouse operations in Edmonton.
Added 3 hours ago
CE
Fence Labourer (Continuous Posting / Talent Pool)
Cooper Equipment Rentals Limited
Calgary, AB
- Full-time
Organize and maintain fencing and equipment in the yard and warehouse to ensure efficient flow and accessibility.
Added 3 hours ago
CL
HR Generalist
Charger Logistics Inc.
Brampton, ON
- Full-time
…onboarding to off-boarding, for corporate staff and shop and warehouse…
Added 3 hours ago
Oil & Gas Opportunities , Drilling & Technical Services - Saudi Arabia
Eram Talent
Toronto, ON
Operate forklifts safely to load, unload, transport, stack, and manage drilling materials and equipment in warehouse and site environments.
Added 4 hours ago
Project Coordinator
Bulk Barn
Aurora, ON
The Project Coordinator is responsible for supporting the Project Manager(s) in the day-to-day activities within a Store Development project, including but not limited to; new stores,…
Added 17 hours ago
MC
Shipping and Receiving Coordinator – Dartmouth - Administrative
Mackay Communications, Inc.
Dartmouth, NS
- Full-time
Shipping and Receiving Coordinator – Dartmouth
Added 18 hours ago
BB
Service Coordinator
Bosch Building Technologies North America
Regina, SK
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 19 hours ago
Shipping Coordinator
Siemens
Concord, ON · Peterborough, ON
The Shipping Coordinator is responsible for executing and supporting daily shipping and staging activities, ensuring timely, accurate, and compliant processing of both domestic and…
Added 19 hours ago
CE
Fence Labourer
Cooper Equipment Rentals Limited
Calgary, AB
- Full-time
Organize and maintain fencing and equipment in the yard and warehouse to ensure efficient flow and accessibility.
Added 20 hours ago
AC
Parts & Operations Support Coordinator
A&H Custom Machine
Burlington, ON
- Full-time
We are seeking a Parts & Operations Support Coordinator to join our team in Burlington, Ontario. This position supports customer parts administration, inventory management, and logistics…
Added 20 hours ago
K
Maintenance Coordinator
Keyera
Fort Saskatchewan, AB
- Full-time
Keyera is currently seeking a Maintenance Coordinator to support our Fort Saskatchewan Fractionation Facility in Fort Saskatchewan, Alberta.
Added 21 hours ago
Logistics Coordinator
World Vision Canada
Mississauga, ON
The Logistics Coordinator is responsible for overseeing end-to-end warehouse, fulfillment, and freight operations to ensure the efficient and timely movement of products. This includes…
Added 21 hours ago
ID
Project Coordinator
Inter-Co Division 10 Inc.
Calgary, AB
- Full-time
We are currently hiring a Project Coordinator for our office in Calgary, AB.
Added 22 hours ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
Reporting to the Supply Chain Manager, the Supply Chain & Customer Service Coordinator is responsible for assisting in coordinating customer order fulfillment activities and providing…
Added 22 hours ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
The role of Site Material Coordinator - Canada directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 22 hours ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
The role of Site Material Coordinator - Canada directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 22 hours ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
The role of Site Material Coordinator - Canada directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 22 hours ago
C
Pharmacy Shipping Coordinator
Cencora
Dartmouth, NS · CAN > NS > Dartmouth > Akerley
- Full-time
Certification in pharmacy technician practice or logistics and warehouse operations, or equivalent preferred.
Added 22 hours ago
PT
Service Coordinator
Paladin Technologies
Regina, SK
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

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More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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