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Added 18 mins ago
MM
Technical Lead - Microsoft Business Central
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently recruiting for a Technical Lead - Microsoft Business Central to support our Member IT Services team. The successful candidate can work from our Toronto or Burlington…
Added 33 mins ago
TO
Warehouse Supervisor (AFTERNOON SHIFT)
Tree of Life Canada
Mississauga, ON
- Full-time
Lead, coach, and motivate warehouse associates in a union/non-union environment
Added 33 mins ago
US
Warehouse Associate
UPS Supply Chain Solutions
Ajax, ON · CA - AJAX BUILDING (ONAJX)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 48 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 48 mins ago
Shipper Receiver - Lead Hand
Systemair
Mississauga, ON
Reporting to the Logistics Supervisor, Shipper & Receiver – Lead Hand is responsible for overseeing all shipping, receiving, and material handling activities. This role leads, trains, and…
Added 48 mins ago
NA
Experienced Security Systems Integration Technician
New Age Group
Concord, ON
- $85,000 to $100,000 CAD / year
- Full-time
…surveillance, networking fundamentals, and structured cabling. You will lead installation projects, mentor team members, and ensure every system is installed according to manufacturer…
Added 1 hour ago
PT
Service Coordinator
Paladin Technologies
Regina, SK
- Full-time
In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts…
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts…
Added 1 hour ago
AC
SAP EWM Consultant
Avance Consulting
Canada
- Full-time
Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer
Added 1 hour ago
V
Azure Architect
ValueMomentum
Canada
- Contract
…consumption to support variety of needs such as Modern Data warehouse, BI, Insights and…
Added 1 hour ago
CC
Warehouse Night Supervisor
Coca-Cola Canada Bottling Limited
Calgary, AB
- Full-time
The Warehouse Supervisor is on the warehouse floor to lead their team and ensure the products are properly received, stored, and shipped. The supervisor works as a coach and mentor to their…
Added 1 hour ago
Manager Fleet Regional
Purolator
ON · Mississauga, ON
Lead the day-to-day operations of 21 Ontario garages, ensuring optimal performance, productivity, and service delivery.
Added 1 hour ago
SM
Production Shift Team Lead - Night Shift
Sunrise Markets
BC · Delta, BC
- Full-time
Communicate Production needs and material shortages to Team lead /Supervisors and warehouse staff to ensure uninterrupted production.
Added 1 hour ago
PA
Parts Fulfillment Manager (Parts Wholesale Niagara)
Performance Auto Group
St. Catharines, ON
- Full-time
…Operations team, based at the Niagara Parts Hub. This role oversees warehouse fulfillment, inventory flow, picking, packing, and dispatch operations supporting PAG dealerships, collision…
Added 1 hour ago
U
Package Handler
UPS
Caledon, ON
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Package Handler
UPS
Caledon, ON
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Preloader
UPS
Burlington, ON
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Package Handler
UPS
Caledon, ON
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Package Handler
UPS
Caledon, ON
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Package Handler
UPS
Caledon, ON
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
GR
Warehouse Shift Lead
Goldbeck Recruiting
Port Coquitlam, BC
- Full-time
Lead and coordinate daily warehouse operations for inbound and outbound shipments to ensure on-time, accurate, and efficient order fulfillment.
Added 1 hour ago
SC
Regional VP, Operations Atlantic
Sysco Canada Inc.
Halifax, NS
- Full-time
Team Leadership and Talent Development: Lead, manage, coach, and develop a team of managers, supervisors, and/or front-line employees. Provide performance feedback, conduct performance…
Added 2 hours ago
SC
Furniture Install/Driver Help
Staples Canada
Winnipeg, MB
- Full-time
…office furniture. Takes direction from the Furniture Install Lead and reports to the Manager, Furniture Warehouse or Manager, Furniture…
Added 2 hours ago
M
Maintenance Stores Coordinator- Mars Wrigley- Newmarket, ON
Mars
Newmarket, ON · NMK-Mars Chocolate
- Full-time
Management of the stores warehouse to ensure order, cleanliness and availability of the parts in safe and hygienic manner in line with Mars requirements.
Added 2 hours ago
L
Product Operations Educator | Tsawwassen Mills Outlet
lululemon
BC · British Columbia, Canada
- Part-time
Execute inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.

Paladin Technologies

Service Coordinator

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Provide support to warehouse including shipping/receiving and other related functions
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

Apply About employer

More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with clients and technicians, and ensuring work orders and service reports are handled accurately and promptly. Support warehouse operations by processing returns, receiving and verifying shipments, tracking inventory, and assisting with audits and physical inventory.

Requirements

Requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch
Inventory Management
Shipping And Receiving
Microsoft Dynamics

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Customer Service
Client Communication
Service Calls
Inspections
Repairs
Installations
Work Orders
Service Billing
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Inventory Management
Inventory Returns
Shipping And Receiving
Drop-Ship Orders
Project Audits
Subcontractors
Equipment Rentals
Microsoft Office
Windows
Microsoft Dynamics
CRM
ERP
Security Industry

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