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Added 1 min ago
Client Service Coordinator
Bayshore
Sudbury, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 1 min ago
F
Service Coordinator- Full Time - Temporary
Finning
Surrey, BC
- Full-time
As a Service Coordinator at Finning, you’ll play a vital role in ensuring our repair and maintenance processes run smoothly from start to finish. You’ll be the central point of coordination…
Added 1 min ago
CC
Production Associate - Belt Coordinator - 2nd Shift
Cintas Canada
Calgary, AB
- Full-time
Cintas is seeking a Production Associate – Belt Coordinator to support the Rental Division. The Belt Coordinator is responsible for safely and accurately operating a conveyer belt that…
Added 1 min ago
AI
Sales Coordinator (Bilingual)
Apotex Inc.
Montreal, QC
- $63,482 to $105,804 CAD / year
- Full-time
The Sales Coordinator supports sales activities and day-to-day operations across the Canadian Sales organization. Working closely with Sales, Marketing, Finance, Medical, Regulatory and…
Added 1 min ago
A
Traffic And Customs Coordinator
Actalent
Mississauga, ON
- $40 to $45 CAD / hour
- Contract
The Traffic and Customs Coordinator is responsible for ensuring compliance with all transportation-related activities to make products available to customers. This includes planning,…
Added 1 min ago
TU
Communications Coordinator
The University of British Columbia
Kelowna, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Communications Coordinator plans, develops, coordinates, and evaluates assigned communications that advance the Faculty of Management’s programs, people, priorities, and relationships.…
Added 1 min ago
KG
Client service Co-ordinator
Kilgour Group - IG Private Wealth Management
Sudbury, ON · Greater Sudbury, ON
- Full-time
The Kilgour Group Private Wealth Management is looking for an organized, adaptable and client-focused Client Service Coordinator to join our team in Sudbury.
Added 1 min ago
IG
Supply Chain and Customer Service Coordinator
itec group Inc.
London, ON
- $65,000 to $75,000 CAD / year
- Full-time
We’re excited to share an opportunity for an existing vacancy as a Supply Chain & Customer Service Coordinator in the London, Ontario area.
Added 1 min ago
CO
Education Program Coordinator – Private Programs
City of Markham
Markham, ON
- Full-time
Reporting to the Program Coordinator, this position is responsible for supervising and implementing school/education-based programs in accordance with curriculum requirements, including the…
Added 1 min ago
L
Meat Clerk - Full Time *NO PREVIOUS EXPERIENCE REQUIRED*
Longo's
Ancaster, ON
- Full-time
Do you have outstanding customer service skills? Are you passionate about the food industry?
Added 1 min ago
OR
Bookkeeping, Administration & Social Media Coordinator
Ohata Resource Canada Inc.
Richmond, BC
- $22 to $28 CAD / hour
- Full-time
We are looking for an organized and dependable Bookkeeping, Administration & Social Media Coordinator to support our daily financial records, office administration, inventory documentation,…
Added 1 min ago
VC
Transition Services Coordinator (Registered Nurse) - Nursing
Vancouver Coastal Health
Vancouver, BC
- Full-time
…vision and values of the organization, the Transition Services Coordinator leads and facilitates acute to community transitions by assessing and evaluating clinical and functional need and…
Added 1 min ago
IG
Exec Assistant and Site Coordinator
Insight Global
Montreal, QC
- $30 to $35 CAD / hour
- Contract
Experience in hospitality, events, sales or another high-touch client-facing environment where white-glove service and responsiveness were important.
Added 1 min ago
L
Deli Assistant Department Manager - Full Time
Longo's
Markham, ON
- Full-time
Deliver exceptional guest service by actively supporting guests in person and by telephone, working alongside the team in daily operations, fulfilling special and catering orders, resolving…
Added 16 mins ago
A
Sales Coordinator
Apotex
Montreal, QC
- $63,482 to $105,804 CAD / year
The Sales Coordinator supports sales activities and day-to-day operations across the Canadian Sales organization. Working closely with Sales, Marketing, Finance, Medical, Regulatory and…
Added 16 mins ago
PN
Manager, Health, Safety & Environment
Pacific Northern Gas Ltd.
Burns Lake, BC · Dawson Creek, BC · Fort St. John, BC · Smithers, BC · Terrace, BC · Vancouver, BC
- Full-time
PNG has been operating in northern British Columbia since 1968 and provides gas service to approximately 42,000 residential, commercial and industrial customers in more than 20 communities…
Added 16 mins ago
VC
Diagnostic Medical Sonographer - Clinical Educator/Instructor - Site/Department (P2BE)
Vancouver Coastal Health
Richmond, BC
- $48.47 to $60.48 CAD / hour
- Temporary
…designated site. Works under the direction of the Manager, Site Coordinator, and/or Supervisor to establish and/or develop the educational/training priorities for the designated program by…
Added 16 mins ago
VG
Service Coordinator
Veralto Global
London, ON
- Full-time
Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers,…
Added 31 mins ago
PP
Project Coordinator - Insulation
PERMA PIPE INC
Camrose, AB
- $26 to $32 CAD / hour
- Full-time
…Shift, Perma-Pipe in Camrose, Alberta Canada is hiring a Project Coordinator -…
Added 31 mins ago
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Langley (District), BC · Langley, BC
Added 31 mins ago
Cook/Food Service Supervisor
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Reporting to the Manager, Clinical Services and under the direct supervision of the Program Coordinator, the Food Service Supervisor plans, develops and prepares menus and meals, including…
Added 31 mins ago
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Clinical Nurse Specialist Navigator
Ross Memorial Hospital
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- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 31 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Brockville, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 31 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Smiths Falls, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 31 mins ago
TS
Assistant Cook
The Salvation Army in Canada
Summerside, PE
- Part-time
Reports any problems and work in concert with the Family Service Coordinator.

Paladin Technologies

Service Coordinator

Vancouver, BC, Canada

Pay: $50,000 - $65,000 DOE · Full-time

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Job details

Pay: Pay: $50,000 - $65,000 DOE
Job type: Full-time
Apply by: May 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

RESPONSIBILITIES:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client).
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity.
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead.
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports.
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer.
Provide ongoing two-way communication between the customer and the Service team.
Understand service capabilities and effectively communicate all offerings to the customer.
Obtain purchase orders from customers as needed.
Escalate customer complaints to the Service Coordinator II or Team Lead.
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behavior and attitude always represent the company in a professional manner.
Perform additional duties as required

REQUIRED QUALIFICATIONS:

An organized individual with a strong commitment to customers, co-workers and work processes.
Experience with Windows and Microsoft Office products.
Excellent customer service.
Strong interpersonal skills and ability to work within a team structure.
High attention to detail with strong organizational skills.
Ability to prioritize and manage time efficiently for self and others.
Excellent command of the English language verbal, written and telephone skills.
Resourceful, ability to research information and present results to internal clients.
Accountable, co-operative and attentive to productivity and corporate profitability.
Ability to build strong relationships with both internal and external customers.
A proven client-focused approach that will embrace the Paladin Technologies core values of accountability, respect, creativity, integrity, passion and wellbeing.

PREFERRED QUALIFICATIONS:

Security industry knowledge, along with regulations and standards.
Experience with Microsoft Dynamics.
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems.

PROFESSIONAL COMPETENCIES:

Excellent customer relation skills.
Excellent written and verbal skills in one on one and large group situations.
Excellent inter-personal skills including client and employee relations.
Ability to organize workload for effective implementation.
Ability to multi-task while working under deadlines and time constraints.
Efficient in standard business software (Microsoft Office, Outlook, Onenote, Visio).
Ability to interact effectively at all levels and across diverse cultures.
Ability to function as an effective team member in a collaborative sales environment.
Ability to adapt as the external environment and organization evolves.

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.

Pay: $50,000 - $65,000 DOE

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating service details to customers and staff. Maintain customer response times, support accurate work orders and timely invoicing, obtain purchase orders, and escalate issues or complaints when needed.

Requirements

The role requires strong customer service, communication, organization, attention to detail, time management, and teamwork, along with experience using Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Microsoft Dynamics
Ticketing Systems
Dispatch Software
CRM Systems
ERP Systems
Work Order Accuracy

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Microsoft Office
Microsoft Outlook
Microsoft OneNote
Microsoft Visio
Microsoft Dynamics
CRM
ERP
Work Orders
Service Billing
Purchase Orders
Customer Service
Client Relations
Subcontractors
Equipment Rentals
Service Calls
Inspections
Repairs
Installations
Security Industry
Response Times
Post-Service Reports
Contract Management

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