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Added 10 mins ago
TS
Territory Executive - CANADA
thern Sanitation Inc
Brampton, ON
- Full-time
…existing clients in his or her assigned market area to deliver sales presentations, follow up with key decision makers and sell all services, including total waste stream management…
Added 10 mins ago
VG
Service Coordinator
Veralto Global
London, ON
- Full-time
Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers,…
Added 10 mins ago
N
Sales Support | Support aux ventes - Noramco
Noramco
Montreal, QC · NCS - St-Laurent
- Full-time
This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to…
Added 10 mins ago
VS
Mechanic
Vesey's Seeds Ltd.
York, PE
- Full-time
…equipment and serve all four Atlantic Canadian provinces. We also support PEI with trusted residential, landscaping, and tractor…
Added 25 mins ago
GE
Lab Technician, Processing Facilities
GFL Environmental Inc.
Ayr, ON · Brantford, ON · Hamilton, ON
- Full-time
● Assist both sales and operations with Technical information gathering for
Added 25 mins ago
Shop Foreman/Forewoman
Tourism Holdings Ltd
Elmsdale, NS
…day-to-day operations of the service shop while providing hands-on technical leadership. Reporting directly to the Station Manager, the RV Shop Foreman/Forewoman ensures the efficient…
Added 25 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 25 mins ago
S
Electrical Engineering Co-op Student
Sandvik
Winnipeg, MB
- Full-time
Help provide technical support to production and post-sales teams by gathering information, reviewing documentation and assisting with troubleshooting.
Added 25 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 25 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Cedar Hill Thrift Store
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 25 mins ago
S
Director, Technology & Digital Transformation
Sunpan
Toronto, ON · Scarborough, Ontario
- Full-time
Design and build the core IT infrastructure and architecture, including enterprise systems, integrations, networks, security and support, that will serve as the backbone for Sunpan’s growth.
Added 25 mins ago
RI
Dynamics BC 365 Techno-Functional Expert
Raas Infotek
Canada
- Contract
Job Summary: The role will bridge in Business stakeholders and global technical teams to deliver, support, and enhance Microsoft Dynamics 365 Business Central solutions and associated…
Added 25 mins ago
SS
Sales Account Manager
Summit Search Group
SK · Saskatchewan, Canada
- Full-time
Summit Search Group is proud to partner with our client in the recruitment of a Sales Account Manager to support and grow its business throughout Saskatchewan. This is an exciting…
Added 25 mins ago
TH
ASSISTANT STORE MANAGER- GRAND PRAIRIE
The Home Depot Canada
Grande Prairie, AB
- Full-time
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Added 25 mins ago
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Director, Head of Equity Derivatives Risk Engineering
BMO
Toronto, ON · FCP
- Full-time
…work across the compute grid well, and carries a heavy daily support burden. The successful candidate will stabilize and professionalize current operations, then partner with their team,…
Added 25 mins ago
PF
Inventory Optimization Analyst
Parts for Trucks, Inc.
Dartmouth, NS
- Full-time
Analyze inventory, sales, purchasing, and replenishment data.
Added 25 mins ago
GP
ASM - water utilities Western
GF Piping Systems Canada
Vaughan, ON
- Full-time
· Develop and implement strategies with inside sales to ensure execution of best in class customer support
Added 25 mins ago
SE
Vice President Legal
Silver Elephant Mining Corp.
Vancouver, BC
- Full-time
This position will support Silver Elephant and its related companies, including CleanTech VanadiumMining Corp., and Oracle Commodity Holding Corp.
Added 25 mins ago
O
Senior Product Marketing Manager
OpenText
Waterloo, ON
- Full-time
We are seeking a Senior Product Marketing Manager to support the OpenText Digital Fax portfolio and its go-to-market motion. This role will own and activate the market story for modern,…
Added 25 mins ago
TS
Store Associate
The Salvation Army in Canada
Victoria, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 25 mins ago
O
Senior Product Marketing Manager
OpenText
Richmond Hill, ON
- Full-time
We are seeking a Senior Product Marketing Manager to support the OpenText Digital Fax portfolio and its go-to-market motion. This role will own and activate the market story for modern,…
Added 40 mins ago
Senior Financial Advisor - Stratford Main Branch, Ontario
Scotiabank
Stratford, ON
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 40 mins ago
Business Advisor - Bancroft, ON
Scotiabank
Bancroft, ON
Internal training to support your growth and enhance your skills
Added 55 mins ago
SP
Sales Administration Associate
Spark Power
Remote, Canada
- $50,000 to $62,000 CAD / year
- Full-time
- Remote
Minimum of two years of experience in sales support, data administration, or coordination role, preferably in a technical, industrial, or service based environment.
Added 55 mins ago
A
Regulatory Accountant
ATCO
Edmonton, AB
- Full-time
…proceedings. This includes financial cost analysis, analytical support for information requests, witness briefing materials, hearing support documentation, and participating in technical…

Paladin Technologies

Service Coordinator

Vancouver, BC, Canada

Pay: $50,000 - $65,000 DOE · Full-time

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Job details

Pay: Pay: $50,000 - $65,000 DOE
Job type: Full-time
Apply by: May 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

RESPONSIBILITIES:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client).
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity.
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead.
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports.
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer.
Provide ongoing two-way communication between the customer and the Service team.
Understand service capabilities and effectively communicate all offerings to the customer.
Obtain purchase orders from customers as needed.
Escalate customer complaints to the Service Coordinator II or Team Lead.
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behavior and attitude always represent the company in a professional manner.
Perform additional duties as required

REQUIRED QUALIFICATIONS:

An organized individual with a strong commitment to customers, co-workers and work processes.
Experience with Windows and Microsoft Office products.
Excellent customer service.
Strong interpersonal skills and ability to work within a team structure.
High attention to detail with strong organizational skills.
Ability to prioritize and manage time efficiently for self and others.
Excellent command of the English language verbal, written and telephone skills.
Resourceful, ability to research information and present results to internal clients.
Accountable, co-operative and attentive to productivity and corporate profitability.
Ability to build strong relationships with both internal and external customers.
A proven client-focused approach that will embrace the Paladin Technologies core values of accountability, respect, creativity, integrity, passion and wellbeing.

PREFERRED QUALIFICATIONS:

Security industry knowledge, along with regulations and standards.
Experience with Microsoft Dynamics.
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems.

PROFESSIONAL COMPETENCIES:

Excellent customer relation skills.
Excellent written and verbal skills in one on one and large group situations.
Excellent inter-personal skills including client and employee relations.
Ability to organize workload for effective implementation.
Ability to multi-task while working under deadlines and time constraints.
Efficient in standard business software (Microsoft Office, Outlook, Onenote, Visio).
Ability to interact effectively at all levels and across diverse cultures.
Ability to function as an effective team member in a collaborative sales environment.
Ability to adapt as the external environment and organization evolves.

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.

Pay: $50,000 - $65,000 DOE

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating service details to customers and staff. Maintain customer response times, support accurate work orders and timely invoicing, obtain purchase orders, and escalate issues or complaints when needed.

Requirements

The role requires strong customer service, communication, organization, attention to detail, time management, and teamwork, along with experience using Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Microsoft Dynamics
Ticketing Systems
Dispatch Software
CRM Systems
ERP Systems
Work Order Accuracy

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Technician Scheduling
Dispatch
Ticketing Systems
Microsoft Office
Microsoft Outlook
Microsoft OneNote
Microsoft Visio
Microsoft Dynamics
CRM
ERP
Work Orders
Service Billing
Purchase Orders
Customer Service
Client Relations
Subcontractors
Equipment Rentals
Service Calls
Inspections
Repairs
Installations
Security Industry
Response Times
Post-Service Reports
Contract Management

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