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Paladin Technologies

Systems Analyst I

Toronto, ON, Canada

Pay: Salary Range $66,092 - $83,074.68 (DOE) Vacancy Status: This posting is for a current and existing vacancy
Job type: Full-time
Apply by: Mar 24, 2027
Experience: Minimum of 1 years’ progressive experience in Information Technology, with proven experience in designing, deploying, and supporting complex systems
Posting language: English
Posted: Sep 22, 2026

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Original job description

The Systems Analyst I is responsible for troubleshooting technical issues, supporting system upgrades and integrations, maintaining documentation, and contributing to automation and standardization efforts, while ensuring high-quality system delivery and customer support.

RESPONSIBILITIES:

Install, configure, and test server, storage, and network infrastructure
Install, configure, and test virtualization platforms
Install, configure, and test Physical Security and AV management software platforms
Analyze customer requirements and implement system features to meet those needs
Analyze system constraints, performance, and workload requirements
Apply configurations to maximize system performance
Configure and test off the shelf integrations to enable event and control interoperability between subsystems
Participate in developing scripts, images and other automation techniques to minimize repeat work and improve consistency
Maintain, troubleshoot, and service issues related to the above infrastructure
Plan and deliver software and OS upgrades
Develop and maintain Method Of Procedures for system upgrades and implementations
Work directly with other Systems Analysts, Project Managers, Sales, and Engineering resources to help design IT infrastructure supporting Physical Security and Audio Video solutions
Support sales and design efforts and activities in specifying IT components and integration methods
Be accountable for the installation and integration of systems, ensuring timelines are met and a quality solution is delivered
Work closely and collaborate with our Integrated Systems Technicians to ensure successful system delivery
Respond, support, and be available to Integrated Systems Technicians, while supporting and mentoring their learning and growth in IT infrastructure
Develop and maintain client relationships while building confidence and respect in the organization’s abilities throughout the industry
Support the PMO in planning deployments
Prepare and maintain documentation in an efficient and professional manner
Be organized, enthusiastic, and take direction from PTI leadership
Research, prototype, and develop integrations between the components of physical and logical security systems
Be willing and available to participate in an after-hours On-Call rotation
Other Duties As Assigned

REQUIRED QUALIFICATIONS:

Minimum of 1 years’ progressive experience in Information Technology, with proven experience in designing, deploying, and supporting complex systems
Post-secondary degree or diploma from a Technology Institute in computing or electronics, or equivalent training with the armed forces
Ability to pass varying levels of security clearance
Clear and concise written and verbal communication skills, with the ability to present technical data and analysis to internal and external stakeholders
Sound organizational skills, with the capability to handle multiple tasks and projects in a fast-paced and priority-changing environment
Ability to work independently or in a team environment, with strong interpersonal skills
Strong analytical and problem-solving skills
Comfortable with remote work and participating in remote teams
Windows Server, Windows 10/11, and SQL Server
VMware, Hyper-V or other HCI/virtualization platforms
IP networking, SD-Wan, routers/switch configurations

PREFERRED QUALIFICATIONS:

Understanding of, and experience with, Access Control, Video Management Systems, Intrusion devices and systems, Intercoms, Cameras, Switches, Firewalls, and Wireless Solutions, RFID Systems, Key Management Systems, Virtualization Design and Administration and integration between those systems
Experience with Genetec, Lenel and Avigilon programming
Backup, replication and DR concepts
Powershell and other scripting languages
Cybersecurity and system hardening
AWS or Azure cloud computing and network environments
Devops and other advanced system delivery and support automation
Accreditation or certification from a major network supplier such as Cisco
Accreditation or certification with Windows Server and SQL Server

Salary Range $66,092 - $83,074.68 (DOE)
Vacancy Status: This posting is for a current and existing vacancy

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Some travel may be required

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More about this job

Responsibilities

Install, configure, integrate, upgrade, and troubleshoot server, storage, network, virtualization, physical security, and audio-visual systems. Support system design and deployments, develop automation and documentation, and collaborate with project teams and technicians to deliver reliable solutions and customer support.

Requirements

Requires at least one year of progressive IT experience, relevant post-secondary technology education or equivalent armed forces training, and the ability to obtain varying levels of security clearance. Candidates should have experience with Windows Server, Windows 10/11, SQL Server, virtualization, and IP networking, along with strong communication, organizational, analytical, and teamwork skills.

Skills

Systems Troubleshooting
Windows Server
Windows 10/11
SQL Server
Virtualization
IP Networking
SD-WAN
Router And Switch Configuration
System Integration
Physical Security Systems
Audio-Visual Systems
PowerShell
Scripting And Automation
Cybersecurity
Technical Documentation
Customer Support

Visa sponsorship

Not detected in the job text

Keywords

Windows Server
Windows 10/11
SQL Server
VMware
Hyper-V
Hyper-Converged Infrastructure
IP Networking
SD-WAN
Routers
Switches
Access Control
Video Management Systems
Genetec
Lenel
Avigilon
Physical Security
Audio-Visual Systems
Virtualization
Backup And Replication
Disaster Recovery
PowerShell
Scripting
Cybersecurity
System Hardening
AWS
Azure
DevOps
System Integration
Method Of Procedure
Security Clearance

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