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Pandora

Full Time Sales Lead

Kitchener, ON, Canada

$21.50 - $26.90 commensurate with experience · Full-time

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Job details

Pay: $21.50 - $26.90 commensurate with experience
Job type: Full-time
Apply by: Nov 24, 2026
Experience: You can demonstrate you’re a results-oriented seller with at least 2 years of experience in a high-performance selling environment.
Posting language: English
Posted: Oct 25, 2026

Original job description

Pandora @ Fairview Park Mall

As the largest jewelry brand in the world, we give a voice to millions of people’s love every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

About the Team:

The Sales Lead will be the ultimate Pandora Fan. As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role will provide support to the both the Managers and Sales Associates which is instrumental to the delivery of our success in-store.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submittal of the application.

Our Sales Leads shine when they:

Dare to exceed individual and store sales goals by building a genuine connection with our fans.
Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
Create an unforgettable shopping moment that exceeds expectations, by displaying excellent product knowledge and building brand loyalty.
Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.

Craft your career with us if you have:

You can demonstrate you’re a results-oriented seller with at least 2 years of experience in a high-performance selling environment.
You have developed a sense of Care in your communication skills both written and verbal.
You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
You're a master of time management, effortlessly setting and adjusting priorities while delegating tasks like a pro.
Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
You are at least 18 years or older and can provide proof of identify and eligibility to work.
Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work.

Our Benefits:

We Dare! We offer robust compensation package including base + bonus’s, a 401K plan to help you secure your financial future.
We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards and product discounts!
We Dream! Pandora is fostering growth and crafting opportunities to support the business needs with learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement, and more.
We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays.

$21.50 - $26.90 commensurate with experience

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

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More about this job

Responsibilities

Exceed individual and store sales goals by delivering exceptional customer experiences, demonstrating product knowledge, and building lasting customer relationships. Support and coach the sales team, provide real-time feedback, and help drive accountability and performance against KPIs.

Requirements

Candidates need at least two years of experience in a high-performance selling environment, strong communication and relationship-building skills, and the ability to analyze results, manage priorities, and delegate tasks. Familiarity with Microsoft Office 365 and retail point-of-sale systems is required; candidates must be at least 18, eligible to work, and available for nights, weekends, and holidays.

Skills

Retail Sales
Customer Experience
Product Knowledge
Brand Representation
Sales Goal Achievement
KPI Management
Team Coaching
Team Leadership
Communication
Relationship Building
Business Acumen
Analytical Thinking
Time Management
Task Delegation
Microsoft Office 365
Retail Point-of-Sale Systems

Benefits

Bonus
401(k) Plan
Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Basic Life Insurance
Accidental Death and Dismemberment Insurance
Anniversary Gift Cards
Product Discounts
Learning and Development Programs
Continuous Feedback
LinkedIn Learning
Tuition Reimbursement
Vacation
Personal Days
Sick Days
Birthday Leave
Celebration Days
Paid Holidays

Visa sponsorship

Not detected in the job text

Keywords

Retail Sales
Jewelry
Customer Experience
Sales Goals
Key Performance Indicators
Product Knowledge
Brand Ambassador
Customer Loyalty
Team Coaching
Sales Team Leadership
Performance Feedback
Business Acumen
Analytical Thinking
Time Management
Task Delegation
Microsoft Office 365
Retail Point-of-Sale Systems
Flexible Schedule
In-Store Operations
Luxury Goods

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