Part-Time Sales Lead

Company Description Pandora is the world’s largest jewellery brand, known for designing, manufacturing, and marketing hand-finished pieces made from high-quality materials at accessible prices. The brand’s jewellery is sold in more than 100 countries through over 6,500 points of sale, including more than 2,500 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 32,000 people worldwide and crafts its jewellery in two LEED-certified facilities in Thailand, using mainly recycled silver and gold. The company is strongly committed to sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its operations and value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and continues to grow its global presence and product offering.

Role Description The Part-Time Sales Lead at Pandora in North Bay, ON is an on-site role responsible for supporting daily store operations and delivering an engaging customer experience. This position focuses on driving sales through personalized service, product knowledge, and effective communication, while helping to maintain visual merchandising standards and stock organization. The Sales Lead assists with opening and closing procedures, supports team members on the sales floor, and helps ensure company policies and guidelines are followed. This is a part-time role that may include evening, weekend, and holiday shifts depending on business needs.

Qualifications

• Prior experience in retail sales or customer-facing roles, ideally in fashion, accessories, or jewellery.
• Strong customer service and communication skills, with the ability to build rapport and engage diverse shoppers.
• Basic sales and merchandising skills, including upselling, cross-selling, and maintaining store presentation standards.
• Reliable time management and organizational abilities to balance multiple tasks in a fast-paced environment.
• Comfort with using point-of-sale systems and handling cash and card transactions accurately.
• Collaborative mindset and ability to work effectively as part of a team and take direction from store leadership.
• Integrity and professionalism, with a focus on providing an inclusive and welcoming environment for all customers.
• Availability to work a flexible part-time schedule, including evenings, weekends, and holidays as required.