Business Development Manager
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Education
- Bachelor’s degree
- Experience
- 5+ years of experience in business development, account management, or client services within IT consulting, staffing, or managed services.
- Posting language
- English
- Posted
Original job description
Business Development Manager
Location: Calgary, Alberta
About Pantheon
Pantheon is a global technology services company with a strong presence in IT consulting, managed services, staffing, and automation solutions. Headquartered in Reston, Virginia, USA with offices in nine global locations, we deliver high-impact solutions to some of the world's largest and most complex enterprises. Our flagship product, Odyssey, is a no-code automation platform that streamlines IT change and deployment processes - dramatically reducing downtime, costs, and errors. Our Canada office is a strategic hub with growing operations and proximity to some of our most active global clients. We are seeking a dynamic, driven, and relationship-oriented Business Development Manager to help lead our expansion in Canada.
Role Summary
As the Business Development Manager, you will be responsible for growing our footprint in Canada by strengthening relationships with existing clients, identifying new opportunities, and acting as a trusted advisor across all levels of client organizations. You'll work closely with senior leaders, delivery teams, and pre-sales to shape and execute account strategies, primarily in IT Consulting, staffing, managed services, and automation-driven consulting - including Pantheon's Odyssey automation platform. This role reports to Pantheon's global senior management with support from the local Canada team.
Key Responsibilities
- Own and manage relationships with assigned clients, including a high-value strategic account based in , working alongside a senior Account Manager during the initial ramp-up period.
- Develop and execute account plans focused on expanding wallet share, cross-selling services, and identifying unmet client needs.
- Prospect and close new business opportunities within existing accounts and selected new logos in Canada.
- Act as a key point of contact for client stakeholders, from department managers to C-level executives, supported by senior leadership on strategic accounts.
- Partner with delivery teams to ensure client satisfaction, project success, and contract compliance.
- Coordinate and lead client meetings, QBRs, workshops, and networking engagements. Track revenue performance and pipeline growth; contribute to forecasts and reporting.
- Collaborate on proposal development and pricing within MSA parameters.
- Represent Pantheon's full range of services, including TaaS (Team as a Service), CaaS (Capacity as a Service), managed services, consulting, and the Odyssey automation platform.
Qualifications
- Bachelor's degree required; advanced degree a plus.
- 5+ years of experience in business development, account management, or client services within IT consulting, staffing, or managed services.
- Strong understanding of the IT services ecosystem: delivery models, staffing practices, and client expectations.
- Proven success in building and expanding client relationships in a consultative sales environment.
- Experience working with multinational clients and cross-functional teams.
- This role is the primary local point of contact for Canada stakeholders and must also coordinate with global delivery teams.
- Comfortable navigating enterprise sales cycles and working with global delivery teams.
- Ability to work independently in a fast-paced, high-accountability environment.
Who You Are
- Energetic, entrepreneurial, and highly motivated.
- Comfortable with ambiguity and capable of managing competing priorities.
- A strong relationship builder with natural executive presence.
- Someone who thrives on both the strategy and execution of business development.
Why Join Us?
- Be part of a rapidly growing office with direct visibility to senior leadership.
- Work alongside some of the world's most respected global enterprises.
- Play a key role in shaping Pantheon's future in Canada.
- Competitive compensation, performance incentives, and career mobility.
More about this job
Responsibilities
Manage and grow client relationships in Canada, expanding existing accounts and securing new business across IT consulting, staffing, managed services, and automation. Coordinate account strategies with senior leaders and delivery teams, oversee client engagements and satisfaction, and contribute to pipeline tracking, forecasting, proposals, and pricing.
Requirements
A bachelor's degree is required, and an advanced degree is a plus; candidates should have at least five years of experience in business development, account management, or client services in IT consulting, staffing, or managed services. The role requires strong knowledge of IT services, a record of consultative relationship growth, experience with multinational clients and global teams, and the ability to manage enterprise sales cycles independently.
Skills
- Business Development
- Account Management
- Consultative Sales
- Enterprise Sales
- Account Planning
- Cross-Selling
- Prospecting
- Pipeline Management
- Revenue Forecasting
- Proposal Development
- Pricing
- Client Stakeholder Management
- Managed Services
- IT Consulting
- Staffing
Benefits
- Competitive Compensation
- Performance Incentives
- Career Mobility
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Management & Leadership
- Technology
- Consulting
Keywords
- IT Consulting
- Managed Services
- Staffing
- Automation
- Odyssey
- No-Code Automation Platform
- Team as a Service
- Capacity as a Service
- Business Development
- Account Management
- Client Services
- Enterprise Sales
- Account Strategy
- Cross-Selling
- Prospecting
- Pipeline Growth
- Revenue Forecasting
- Proposal Development
- Pricing
- Master Services Agreement
- Client Satisfaction
- Contract Compliance
- Global Delivery Teams
- Multinational Clients
- Quarterly Business Reviews
- Executive Stakeholder Management