Unix Support

UNIX Midrange Support Specialist

Work Location: Onsite at Regina Saskatchewan

1-5 years of experience

Position Overview

The UNIX Midrange Support Specialist is responsible for the day-to-day administration, management, monitoring, and support of UNIX and midrange server environments, ensuring security, availability, performance, and reliability.

Key Responsibilities

• Administer, monitor, and maintain UNIX/AIX and Linux server environments to ensure high availability and performance.
• Provide Tier 2 technical support, including incident and problem management, troubleshooting, escalation, and resolution in accordance with ITIL practices.
• Manage server backups, recovery, disaster recovery, and high-availability services.
• Monitor system capacity, performance, CPU, memory, LPARs, disk space, and storage utilization; identify and resolve potential issues.
• Manage Direct Access Storage (DASD), including storage allocation, capacity planning, data movement, mirroring, backup, and recovery.
• Install, configure, patch, upgrade, and maintain operating systems, system software, tools, and firmware.
• Monitor and maintain data centre infrastructure, including rack space, power, UPS, cooling, cabling, network connectivity, and physical security.
• Administer system security, user accounts, access controls, passwords, encryption, audit logs, and security monitoring in accordance with organizational policies.
• Support hardware maintenance, server rebuilds, console monitoring, and scheduled maintenance activities.
• Coordinate with internal teams, vendors, and business stakeholders to resolve operational issues and support infrastructure projects.
• Prepare and maintain technical documentation, asset inventories, capacity reports, performance reports, and service-level reports.
• Support service-level management, operational planning, and continuous improvement initiatives.
• Provide occasional after-hours support as required in a 24/7 operational environment.

Technical Environment

• UNIX / IBM AIX (approximately 90 LPARS)
• Linux Red Hat (approximately 20 installations)
• VAX DCL
• Veritas NetBackup
• Oracle and Oracle Operational DBA
• Nagios
• SAP and related infrastructure environments

Qualifications & Experience

• Degree in Computer Engineering, Computer Science, or equivalent practical experience.
• Strong experience administering and supporting UNIX/AIX and Linux environments.
• Experience with server monitoring, performance tuning, capacity planning, backup and recovery, and storage management.
• Knowledge of data centre operations, hardware maintenance, and infrastructure security.
• Experience with ITIL-based incident and problem management.
• ITIL certification (Foundation or Service Manager) is preferred.
• Demonstrated commitment to continuous improvement.