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Jobs in Canada

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Added 4 hours ago
KC
Site Reliability Engineer
KPMG Canada
Kitchener, ON
- Full-time
…engineers, periodic maintenance, and day-to-day troubleshooting of support / helpdesk / business…
Added 1 day ago
NF
Service Desk Analyst
Northbridge Financial
Vancouver, BC
- Full-time
1-3 years of IT helpdesk, desktop support, or technical support experience.
Added 1 day ago
YO
Bilingual Customer Support Technician
YOVU Office Phone
London, ON
- Full-time
French-language deployments are not an everyday occurrence. Our onboarding team will continue to lead implementations, with you providing bilingual and technical support when needed.
Added 1 day ago
IT Support Specialist
Charger Logistics Inc
Brampton, ON
We're hiring an IT (Helpdesk) Support Specialist to be the first point of contact for technology issues across our offices, terminals and remote staff. You'll resolve hardware, software,…
Added 1 day ago
MI
Programmer Analyst
Magna International
St. Thomas, ON
- $84,000 to $100,000 CAD / year
- Full-time
…technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied…
Added 1 day ago
CL
IT Support Specialist
Charger Logistics Inc.
Brampton, ON
- Full-time
We're hiring an IT (Helpdesk) Support Specialist to be the first point of contact for technology issues across our offices, terminals and remote staff. You'll resolve hardware, software,…
Added 2 days ago
ND
System Administrator
NetFusion Designs | Managed IT Support Services & Cloud Hosting
Toronto, ON
- Contract
…its headquarters in Kitchener. The team delivers proactive IT support, managed cybersecurity, cloud hosting, VoIP, and AI-powered solutions that help organizations remain secure, efficient,…
Added 2 days ago
SO
IT Administrator
Spirit of Math Schools Inc.
Toronto, ON · North York, ON
- Full-time
Minimum 2-3 Years of progressive experience in an IT helpdesk, service desk, desktop support, or technical support environment.
Added 3 days ago
PT
Technical Support Agent (Bilingual French/English)
PAR Technology
Remote, Canada
- Full-time
- Remote
PAR is looking for a career-driven, customer-focused Technical Support Agent to join our Call Center team. This entry-level role is ideal for individuals passionate about problem solving,…
Added 3 days ago
UO
IT Technician
University of Niagara Falls Canada
Niagara Falls, ON
- $55,000 to $62,000 CAD / year
The IT Technician (Tier 1) provides frontline technical support to faculty, staff, and students across the University of Niagara Falls Canada. The position is responsible for supporting…
Added 4 days ago
C
Technical Support Specialist
Codentrel
Mississauga, ON
- Full-time
Minimum 2–3 years of technical support or helpdesk experience
Added 5 days ago
IT Support Specialist (St Thomas Office)
Buckland
St. Thomas, ON · London, ON
2+ years of relevant work experience in a technical support position.
Added 5 days ago
CC
Cybersecurity Architect (Governance, Risk and Compliance)
Centennial College
Toronto, ON · Greater Toronto Area, Canada
- $51.95 to $60.02 CAD / hour
- Full-time
Guide and support technology investment decisions while understanding the business' economic and financial levers that impact digital transformation.
Added 5 days ago
B
IT Support Specialist (St Thomas Office)
Buckland
St. Thomas, ON
- Full-time
2+ years of relevant work experience in a technical support position.
Added 5 days ago
Deskside Support Technician
Exchange Technology Services Inc.
Winnipeg, MB
Reporting to the Service Desk Manager and working closely with the Provisioning Team Lead, the Deskside Support Technician is responsible for providing technical support to end-users,…
Added 6 days ago
SC
Network and Systems Specialist
Stoakley-Stewart Consultants Ltd.
Barrie, ON
- Full-time
That last part is important. This is a senior technical position, but it is not one where you become removed from the day-to-day operation of IT. The team works collaboratively, and…
Added 8 days ago
H
Applications Support Representative
Hexagon
Calgary, AB
- Full-time
Hexagon’s Autonomous Solutions division is looking for an Applications Support Representative to join our team in Calgary, AB. Reporting to the Team Lead, North America Customer Support,…
Added 8 days ago
AH
IT Customer Support I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
As an IT Customer Support I, you will provide the first level of technical support for clinical and non-clinical staff and departments. Your typical duties include receiving and handling…
Added 8 days ago
NF
Service Desk Analyst
Northbridge Financial Corporation
Vancouver, BC
- Full-time
1-3 years of IT helpdesk, desktop support, or technical support experience.
Added 8 days ago
NF
Service Desk Analyst
Northbridge Financial Corporation
Vancouver, BC
- Full-time
1-3 years of IT helpdesk, desktop support, or technical support experience.
Added 8 days ago
SH
Remote Support Specialist – MR/CT Medical Imaging - 3rd Shift
Siemens Healthineers
Toronto, ON
- Full-time
Provide remote technical support to Customers and Customer Service Engineers servicing Siemens MR and CT equipment.
Added 8 days ago
LH
IT Field Services Technician
Lifemark Health Group
Ottawa, ON
- $55,000 to $65,000 CAD / year
- Full-time
The daily management of helpdesk tickets and level 2 support requests
Added 8 days ago
LH
IT Field Services Technician
Lifemark Health Group
Ottawa, ON
- $55,000 to $65,000 CAD / year
- Full-time
The daily management of helpdesk tickets and level 2 support requests
Added 8 days ago
UC
Technical Support Analyst Tier II
University Canada West
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
The primary purpose of the Technical Support Analyst Tier (2) is to support the UCW IT Team in ensuring high availability access to network resources for staff, students, and faculty. To…
Added 8 days ago
MT
Engineering IP Program Manager, Sr. Principal
Marvell Technology
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The successful candidate will understand the SoC IP needs and develop plans to deliver and support the IP from conception through to program Mass Production Release (MPR). The successful…

PAR Technology

Technical Support Agent (Bilingual French/English)

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 1, 2026

Original job description

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Candidates who apply for this role must be Bilingual French/English speaking to be considered for the role.

Position Description:

PAR is looking for a career-driven, customer-focused Technical Support Agent to join our Call Center team. This entry-level role is ideal for individuals passionate about problem solving, technology, and providing top-tier customer support. With opportunities for growth and internal promotion, this is a chance to launch your career with a company that values innovation and development from within.

Position Location:

Remote (Canada)

Reports To:

Technical Support Manager

What We’re Looking For:

Requirements:

1+ year of Customer Service experience (Helpdesk experience preferred)
Background in restaurant or call center environments
Strong problem-solving and communication skills
Solid typing skills and working knowledge of Windows OS
Reliable broadband/fiber internet and access to a backup work location
Networking experience a plus
AAS in electronics tech or computer science a plus
A+ or Microsoft certifications a plus

Additional skills:

Passion for helping others and resolving technical issues
Ability to multitask and prioritize in a fast-paced environment
Strong team collaboration and customer relationship building skills
Ability to work weekends, holidays, and overtime as needed

Unleash your potential: What you will be doing and owning:

Provide first-level support for POS hardware/software and PAR products
Resolve operational and technical issues quickly and efficiently
Log and manage incidents using our service management tools
Follow escalation workflows and contribute to our knowledge base
Deliver exceptional service that fosters total customer satisfaction
Complete administrative support tasks related to customer service
Analyze issues and apply sound judgment to determine resolutions
Collaborate with internal teams and third-party engineers as needed

Interview Process:

Interview #1: Video Screen with Talent Acquisition Team (via MS Teams)
Interview #2: Video interview with the Team (via MS Teams)
Interview #3: Bilingual French speaking screen (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com . If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Apply About employer

More about this job

Responsibilities

Provide first-level technical support for POS hardware and software while managing incidents through service management tools. Collaborate with internal teams and third-party engineers to resolve operational issues and ensure customer satisfaction.

Requirements

Requires at least one year of customer service experience, preferably in a helpdesk, restaurant, or call center environment. Candidates must be bilingual in French and English and possess strong problem-solving and communication skills.

Skills

Technical support
Customer service
Problem solving
Communication skills
Windows OS
Networking
Multitasking
Team collaboration
Customer relationship building
POS hardware
POS software
Service management tools
Bilingual French/English

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
POS
Point-of-sale
Helpdesk
Customer Service
Windows OS
Networking
A+
Microsoft Certification
Electronics Tech
Computer Science
Call Center
Restaurant Technology
Software
Hardware
Incident Management
Bilingual

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