Sales Operations Specialist

JOB TYPE: Full-time, Permanent

COMPENSATION: $55,000 to $70,000 per year

LOCATION: Acheson, AB

JOIN A COMPANY THAT’S GOING PLACES

Paradox is growing, and we're looking for an organized, tech-savvy Sales Operations Specialist to help our Geotechnical & Earthworks Solutions team win more work across Western Canada.

This role is ideal for someone who thrives on keeping a busy sales team running: managing the CRM, tracking tenders, building quotes and bids, and making sure nothing falls through the cracks. As a key member of our team, you'll be the engine behind our business development efforts, using HubSpot to manage pipelines, track activity, and support the full sales cycle from first contact to signed contract.

WHY YOU’LL LOVE WORKING HERE

• Sales Commission Plan
• Extended Health & Dental Benefits
• Flexible Health Spending Account
• Employee Family Assistance Program
• Wealth Benefits – Group Matching RRSP.
• Generous Paid Time Off Program
• Company closure between Christmas and New Year.
• Competitive Wages
• Exciting Career Progression Paths
• Making a difference in our communities

WHAT YOU’LL DO

• Engage with new and existing clients by phone and email to identify opportunities and support project needs.
• Manage and update client records, leads, and opportunities in HubSpot - your expertise in CRM management will be key to our team’s success.
• Collaborate with Business Development and Operations teams to prepare quotes, proposals, and bids.
• Track upcoming tenders and projects through online platforms and client outreach.
• Follow up on quotes and leads, ensuring timely and professional communication.
• Assist with RFP responses, price quotations, and contract documentation.
• Support marketing and sales initiatives such as trade shows and client events.
• Provide a high level of customer service and follow through to ensure client satisfaction.

WHAT YOU BRING

• 1 to 3 years of experience in sales support, sales operations, or business development, ideally within civil construction, earthworks, geotechnical services, oil & gas services, or related industries.
• Expert-level proficiency with HubSpot or similar CRM systems, comfortable using automation, pipelines, and reporting features.
• Experience preparing proposals, bids, and contracts.
• Strong organizational skills and attention to detail. You keep pipelines clean, deadlines met, and documents where they belong.
• Strong asset: familiarity with tender platforms and procurement processes in oil & gas, utilities, municipal, and industrial construction.
• Class 5 Driver's Licence and an adequate 5-year Driver's Abstract.
• If assigned a company vehicle, must have the ability to pass a Drug and Alcohol test.

WHO WE ARE

Since 2004, our mission has been to be the best in every industry we operate in, including road building, temporary access solutions, and drainage solutions for mining. We stand out by staying true to our three guiding principles: valuing our employees, prioritizing sustainability, and committing to innovation to redefine industry standards. As a team, we believe in overcoming obstacles and providing responsible solutions for safe and reliable access to necessary destinations for communities and organizations across the country.

Along the way, we make responsible choices, acting in the best interests of our people, our projects, and the environments in which we operate. We're proud to have a strong history fueled by innovation, a people-first mindset, and the belief that we can deliver ground-breaking access solutions to benefit our clients, communities, and planet.

SOUND LIKE YOU? APPLY NOW WITH YOUR RESUME!

We thank you in advance for your interest and application. Please be advised that we will only respond to candidates selected for further consideration.

Paradox is an equal-opportunity employer committed to inclusion and diversity in the workplace. We hire regardless of race, age, gender, ethnic origin, religion, disability, family status, or socioeconomic class.

#AJ